Chaoman Hotel (Shanwei City Haibin Avenue)

Chaoman Hotel (Shanwei City Haibin Avenue) Reviews

Chaoman Hotel (Shanwei City Haibin Avenue)

No. 15-20, Meinan, Xialou, Middle Section of Haibin Avenue, Urban District, Shanwei, Guangdong, ChinaView Hotel Details
Chaoman Hotel (Shanwei City Haibin Avenue)
Chaoman Hotel (Shanwei City Haibin Avenue)Chaoman Hotel (Shanwei City Haibin Avenue)Chaoman Hotel (Shanwei City Haibin Avenue)
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Chaoman Hotel (Shanwei City Haibin Avenue) Guest Reviews

4.6/5
Very Good
1195 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1195)
Positive reviews(1147)
Reviews with photos/video(216)
Classy environment(132)
Friendly front desk staff(81)
Convenient parking(70)
Nice sea view(53)
Close to beach(51)
Delicious breakfast(37)
Easy to get around(31)
Perfect for business trips(16)
Negative reviews(48)
Guest User
Deluxe Queen Room
Stayed in 2023년 12월
Business travelers
1 review
5.0/5
Outstanding
Posted on 2023년12월28일
There are few places to eat around the hotel, but you can order takeout and have it delivered upstairs. Parking is very convenient. There is a dedicated parking lot in the hotel. Unlike the second road where you can't find a place to park, it is also more convenient to get in and out. You don't need to get a ticket or register.
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Response from Property: Xiaoman was really excited to see the simple but profound praise from the guests, and they also recognized our service so much~ We pursue to provide the most considerate and meticulous service to each guest, and bring great value to each guest experience. Chaoman Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family and friend with heart and look forward to meeting you next time!
C
Deluxe 2-bed Room
Stayed in 2023년 12월
Family
5 review
2.5/5
Posted on 2023년12월26일
The TV signal is not good and you can't see it at all. The waiter said you can't see it in the whole hotel. The landline phone is broken and you can't make calls. There aren't many choices for breakfast. There aren't many restaurants downstairs. The waiter has a bad attitude and I'm disappointed.
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Response from Property: Dear customer, we would like to apologize to you. After investigation, we have criticized and educated the employees involved! There was a problem with your room. We were unable to solve or change the room for you immediately. The service staff also found reasons to avoid the problem. We are deeply ashamed of this. We will do our best to provide all guests with a satisfactory and comfortable stay experience. The hotel We will continue to improve and look forward to your next visit!
Guest User
Selected Double Room
Stayed in 2023년 11월
Business travelers
4 review
5.0/5
Outstanding
Posted on 2023년11월16일
The view of the restaurant is close to the seaside, convenient for eating, and not far from the night market.
Original TextTranslated by Google
Response from Property: Xiaoman was really excited to see the simple but profound praise from the guests, and they also recognized our service so much~ We pursue to provide the most considerate and meticulous service to each guest, and bring great value to each guest experience. Chaoman Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family and friend with heart and look forward to meeting you next time!
Xiaohouhou
Selected Double Room
Stayed in 2023년 9월
Solo travelers
122 review
5.0/5
Outstanding
Posted on 2023년9월16일
I am very satisfied with the hotel. The parking is convenient and the location is good. The front desk staff is very enthusiastic. I have no regrets. The price is OK. . . . . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Xiaoman was really excited to see the simple but profound praise from the guests, and they also recognized our service so much~ We pursue to provide the most considerate and meticulous service to each guest, and bring great value to each guest experience. Chaoman Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family and friend with heart and look forward to meeting you next time!
Yuk Chiu
Leisure Superior Double Bed Room
Stayed in 2024년 1월
Family
42 review
4.0/5
Very Good
Posted on 2024년1월3일
The hotel is a single building located on the waterfront, which is better than some hotels located in apartments or commercial buildings. The hotel has its own parking lot, which is convenient and very convenient for self-driving travelers. There are restaurants nearby for dining. The rooms are smaller ( Enjoy the king bed room), not suitable for passengers with large luggage; it is clean and tidy, and the breakfast is OK. It is an economical and comfortable choice for a one-night stay during the trip, and the price/performance ratio is good; I hope the staff at the front desk can smile more, and outside the room The noise in the corridor could be reduced a bit.
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Response from Property: Thank you for choosing to stay at Chaoman Hotel. Thank you for your detailed and thoughtful review. We have received your comments. We will continue to improve and strive to bring a satisfactory experience to all guests. Thank you again for your support and look forward to your next visit!
ShowaV5
Selected Double Room
Stayed in 2023년 2월
Couples
1 review
1.0/5
Posted on 2023년2월12일
On February 6, 2023, I placed an order at Shanwei Chaoman Hotel (Hainbin Avenue Wanda Plaza Branch) through the Ctrip travel platform, and paid a one-time payment for the three nights from 2.7 to 2.9. When I checked in on the night of the 2.7th, on the recommendation of the hotel customer service, I applied for hotel membership and upgraded the room type, from the Quality Selection 1.5-meter king bed room to the Quality Selection 1.8-meter king bed room. I checked in that night at 612 near the elevator. Room. After the first night, before going out during the day on March 8, I clicked the cleaning button in front of the door, but when I returned to the room that night, I found that it had not been cleaned. At the end of the second night, before going out on March 9th, after clicking the button in front of the door, I went to the front desk on the first floor to inform us that cleaning was needed and the fact that it was not cleaned on the first day. But when I arrived at the hotel on the night of March 9th, I found that the room was still not cleaned, and even the garbage in the trash can was still intact. So we went to the front desk on the first floor to deal with this problem. After confirming that the guest rooms were not cleaned, the solution they gave us was to move us to room 516 on the fifth floor. But after we went to the fifth floor, in this room Footprints, boots and hair were found on the sheets. Since both of us had severe allergies after staying at the hotel, we chose not to stay in the room and asked the front desk for a replacement solution. The front desk showed us three more rooms, but without exception, there were hairs or unwashed blood stains on the beds. In the third room, the front desk sister even picked up the hair on the bed and threw it on the ground. Due to the above-mentioned troubles, we were busy from about 12:20 to about 1:50. When the guest room knew that we would catch the high-speed train at 8:00 the next morning, they insisted on showing us the fourth room and After we refused to see the property and asked for a refund, blamed us for not seeing the property. After that, we went to the first floor to discuss the refund issue. The front desk said that their hotel’s Internet requirements required refunds before 12 o’clock the day before. Then when we called their manager to communicate, they were still secretive, did not tell the truth, and made mistakes everywhere Reflects the intention of blaming the customer. This was reflected in the fact that when I communicated directly with the manager later, he learned that we requested a refund because the guest room had not been cleaned for two days and the hygiene of the replaced guest room was not up to standard. After we finished the phone call with the manager, the front desk played the phone audio while handling the matter, and even after calling four or five times, no call came through. There was always a busy signal on the phone. It was already past two o'clock. The final question Still not resolved, I had no choice but to change hotel. Until the afternoon of 2.12, neither the hotel nor the platform had any follow-up to resolve the issue.
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6/13
Response from Property: Dear guests: After reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the hotel's We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Guest User
Deluxe 2-bed Room
Stayed in 2023년 1월
Business travelers
8 review
1.5/5
Posted on 2023년1월25일
First of all, it is really necessary to improve the overall quality and service capabilities of the hotel staff. I made a reservation on Ctrip at the beginning and used the room upgrade. When I went to the hotel, they said it could not be used and gave me a room card of 303. During the New Year stay, I I also know that it is not easy for everyone, so I accepted the 303 room that was not upgraded. As a result, the room was not cleaned when I went to the front desk. At this time, I was told that I could upgrade and gave me the 505 room upgrade. Then I went out to do errands and called. They said that room 303, which was not an upgraded room, had been cleaned, but they wanted to move my luggage down without permission. Isn't this just treating customers like monkeys during the Chinese New Year? This is a hotel under the Jin Jiang Group. I was really speechless!
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Response from Property: Dear guest: First of all, I wish you a Happy New Year. However, after seeing your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the hotel's We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Guest User
Business Queen Room
Stayed in 2022년 10월
Couples
1 review
1.0/5
Posted on 2022년10월3일
Bad review! Very bad experience. First of all, the hygiene is very poor. I feel itchy all over when I sleep on the bed. Secondly, I booked a sea view room and was assigned to the second floor. All I could see was the signboard and the road. There was no sea view at all and I was still charged for the sea view. Then after washing up at night, there was no hair dryer. Blow-drying hair, repeated communication did not solve the problem, just perfunctory and waiting, extremely poor service attitude; to clear up mines for everyone, do not recommend staying!
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Response from Property: [Free parking] Dear guests: After reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the hotel's We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Anonymous User
Business 2-bed Room
Stayed in 2024년 9월
Business travelers
3 review
5.0/5
Outstanding
Posted on 2024년9월26일
當然可以,以下是為汕尾潮漫酒店撰寫的一條好評示例: 標題:【海濱大道上的隱藏寶石】 評分:⭐⭐⭐⭐⭐(5/5) 再次出差汕尾,選擇潮漫酒店,絕對超出了我的預期。前台工作人員的熱情接待就讓我感到賓至如歸。 房間本身非常舒適,佈置優雅,床鋪柔軟,讓我在疲憊的旅途後能夠享受到一夜好眠。我喜歡房間內的海景,早上醒來就能看到日出,真是一大享受。衞生條件也非常好,每天都有清潔人員來打掃,確保一切都保持在最佳狀態。 酒店的位置無可挑剔,就在海濱大道上,對面就是海灘,無論是散步還是欣賞海景都是絕佳的選擇。而且,酒店附近有許多美食選擇,包括著名的二馬路美食街,讓我們這些吃貨大飽口福。 此外,酒店提供的免費停車場對於自駕遊客來説是一個巨大的便利。早餐雖然簡單,但新鮮且種類豐富,能夠滿足不同口味的需求。 總的來説,我非常推薦汕尾潮漫酒店給計劃來汕尾旅遊的朋友們。無論是商務出差還是休閑度假,這裏都是一個理想的下榻之地!
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Guest User
Leisure Superior Double Bed Room
Stayed in 2024년 10월
Couples
1 review
5.0/5
Outstanding
Posted on 2024년10월7일
實拍圖,酒店廁所不錯,那環境肯定沒問題了!剛進門就能聞到一股香香的味道,洗浴用品還是一次性的,很乾凈!位置就在海邊,窗户外就是海景。
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Guest User
Deluxe 2-bed Room
Stayed in 2024년 10월
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024년10월26일
前台很熱情  給我們推薦了很多汕尾美食   房間也很安靜  大堂有香薰和輕音樂  很不錯  !值得推薦👍
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Guest User
Business Queen Room
Stayed in 2024년 7월
Other
6 review
1.0/5
Posted on 2024년7월24일
房間漏光、警報器滴滴響、馬桶水箱一直流水,這些都可以不説。睡着睡着有人打開你的房門。。。。這要是半夜一個女孩咋搞,門上的安全鎖也是壞的,打了前台電話,第一句回答到“那那位客人下來了嗎”。。。這媽的關我屁事,最後給的解決方案~延長到下午四點。這誰稀罕這兩小時。。。單獨出門不推薦
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Guest User
Leisure Superior Double Bed Room
Stayed in 2024년 10월
Family
18 review
5.0/5
Outstanding
Posted on 2024년10월2일
酒店工作人員服務都很好👍🏻 客房主管啊姐也很熱情❤️ 衞生也可以,出酒店大門就是海,餐廳也能看到海👍🏻
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Anonymous User
Deluxe 2-bed Room
Stayed in 2024년 7월
Family
1 review
5.0/5
Outstanding
Posted on 2024년7월18일
我們是因為不想在二馬路附近鬧騰選擇這個店的,非常非常好!首先門口就是海濱大道,對,對面就是海!!我們4樓的房窗台邊能看到海!!而且我們三家人有孩子,服務員態度很好,給我們安排的耐心又好!不管旅遊還是個出差可以來!再就是停車方便的狠!!!!二馬路也就2-3公里完全不影響吃吃喝喝
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Guest User
Selected Double Room
Stayed in 2024년 10월
Travel with friends
9 review
5.0/5
Outstanding
Posted on 2024년10월26일
交通便利 有停車場 房間乾淨整潔 前台小哥哥小姐姐也很熱情 服務很好
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