Hampton by Hilton Shaoguan

Hampton by Hilton Shaoguan Reviews

Hampton by Hilton Shaoguan

No.3 Jinhui Avenue, Shaoguan, ChinaView Hotel Details
Hampton by Hilton Shaoguan
Hampton by Hilton ShaoguanHampton by Hilton ShaoguanHampton by Hilton Shaoguan
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Hampton by Hilton Shaoguan Guest Reviews

4.9/5
Perfect
5651 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(5651)
Positive reviews(5632)
Reviews with photos/video(900)
Delicious breakfast(1212)
Friendly front desk staff(858)
Tasty restaurant(336)
Perfect for kids(214)
Delicious buffet(117)
Fantastic river view(39)
Negative reviews(19)
Gemmie
Family Friendly Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Nice view, good service, value for money. Room is clean and comfortable.
Response from Property: Thank you for staying in the hotel and sharing, I am very glad that every link of the hotel has been recognized by you, through your meticulous description, you can feel the happiness brought to you by this journey, which is what our service providers have been pursuing, which will become our motivation to continue to work hard and make progress, looking forward to serving you next time!
WuBruce
Superior River-view Queen Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Everything is great, food, room and services! River view is spectacular and location is quiet. I found US model socket to charge my laptop in the room, that is bonus. Definitely will choose to stay again!
Helen 1974
Cozy Room - River-View (2 beds)
Stayed in Dec 2023
Business travelers
10 review
3.7/5
Posted on Jan 17, 2024
Great place to stay , a hotel near a river . With great variety breakfast.
Paul Cheung zhang
Cozy River-view Double Room
Stayed in May 2024
Friends
6 review
5.0/5
Outstanding
Posted on May 27, 2024
Value for money
Guest User
Family Friendly Room
Stayed in Mar 2022
Family
5 review
4.7/5
Amazing
Posted on Mar 31, 2022
Hotel is very nice and modern. It’s a bit outside the city, but a 10min Didi ride takes you directly to the center. Special attraction was the robot bringing the food delivery.
Response from Property: Dear guest:Thank you for your recognition of us, all the staffs are very happy to see your comments, I hope to see you again in Shaoguan, WISH you a happy life, everything goes well!
Guest User
Cozy River-view Double Room
Stayed in Oct 2021
Friends
3 review
5.0/5
Outstanding
Posted on Nov 3, 2021
The experience staying in Hilton Shaoguan has been quite pleasant. Staff are quite helpful and resourceful for getting us around the town in terms of places to go and dinning. One of the front desk is also well spoken English which certainly make communication smooth for foreign travelers. Room is clean and quiet for a good sleep. The Chinese restaurant inside is also good overall.
Guest User
Cozy Room - River-View (2 beds)
Stayed in Jan 2023
Business travelers
13 review
4.0/5
Very Good
Posted on Jan 14, 2023
Gooooood
Kuanzhai
Cozy River-view Double Room
Stayed in Aug 2021
Friends
37 review
5.0/5
Outstanding
Posted on Aug 22, 2021
Perfect!
Guest User
Superior Room (2 beds)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The hotel facilities are good, and the service attitude is good. The breakfast is also OK. We stayed for two consecutive days and the breakfast was not repeated. The aunt on the evening shift on the 5th and 8th in the laundry room on the fourth floor was very nice. She helped us collect and fold clothes. I forgot to ask the waitress her last name. The location is a little far from the city center.
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Response from Property: I saw your comments and was so happy to hear you say so much. Comfortable environment, warm service, rich breakfast, please feel free to stay with us and we will serve you wholeheartedly! I will try my best to do better just to make you smile. As you said, the hotel's service and breakfast are the most satisfying parts for many guests. As the saying goes, a day's plan begins in the morning, and the importance of breakfast can be imagined. I want you to have a rich, nutritious and healthy breakfast! I hope that the flowers will be the same year after year, and you will be the same year after year. I am willing to be your eternal friend, from eternity to eternity. I hope that I will see you again in this beautiful city. I wish you good health and all the best!
Guest User
Cozy River-view Double Room
Stayed in May 2024
Family
56 review
4.5/5
Great
Posted on May 5, 2024
The price-performance ratio is very high, and the waiter's service is very enthusiastic! There are charging piles in the parking lot, and there are 16 fast charging piles at the gas station 100 meters away, which is very convenient for owners of new energy vehicles. There is a Chinese restaurant on the second floor, and you can also have morning tea (at your own expense) 😀
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Response from Property: Hehe, the water of Taohuatan is a thousand feet deep, but it is not as deep as the guest's praise for me. It is necessary to make your stay comfortable and happy. "Friendly, reliable, caring and thoughtful" is the sincere service that Huan Xiaopeng provides to every guest. Because I just met you, leaving footprints is beautiful, and an encounter may be a lifetime memory, so Huan Xiaopeng must do his best to bring guests a very good stay experience~ Huan Xiaopeng insists on providing guests with a value-for-money stay environment, high-quality and thoughtful caring services, and high-quality facilities and supplies~ The delicate warmth opens your good mood for the day, which is the greatest encouragement to all the friends in the hotel~ Because of fate, we met at Hilton Hampton Shaoguan, because of trust, we get along very happily at Hampton, at Hilton Hampton, service is endless, especially thank you for your recognition and support, Huan Xiaopeng looks forward to meeting you next time~~
Putishuxiachanxiu
Family Friendly Room
Stayed in May 2024
Family
21 review
5.0/5
Outstanding
Posted on May 3, 2024
The parent-child room comes with welcome fruits, nuts, and snacks. The room is very cute and warm, and the staff is very enthusiastic. However, there is one thing that I would like to suggest the hotel to improve. Let me first talk about what happened. Because there were too many people for breakfast, they had to queue up. Some guests did not abide by the rules and entered the restaurant to take seats when the staff were not paying attention. The table that our family of three could have queued for was occupied by the other party. My husband was particularly dissatisfied and did not want to continue queuing, so we did not have breakfast. When we left, the front desk staff helped pack some snacks, and they were also very attentive and responsible. It is recommended that the hotel put up a horizontal bar at the entrance of the restaurant to avoid queue jumping. The diners are all hotel guests. I hope the hotel will treat them equally and fairly to avoid this kind of situation from happening again. In other aspects, the hotel is still very good.
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Response from Property: Beautiful Ms. Tang, thank you very much for your understanding and 5 points of praise. We are very sorry that this stay did not bring a 100% satisfactory stay experience to your family of three due to dining problems. We will deeply reflect on the issues you raised and carefully sort out the peak seating issues during holidays. At the same time, thank you for your suggestions to the hotel. The next day, we used the method you suggested to block the restaurant entrance with concierge columns. It was indeed much more orderly than the morning of the 2nd. Next, we will focus on optimizing and sorting out the seating arrangement process for holiday restaurants, strengthen employee training and management, and strive to bring every guest a high-quality dining environment and comfortable and clean guest rooms. Finally, thank you for your support and suggestions for our hotel. We will focus on the needs of our guests and continuously improve and perfect our services and facilities. We sincerely look forward to your visit again, so that we have the opportunity to provide you with a better stay experience. ——Grateful Huan Xiaopeng
Guest User
Superior River-view Queen Room
Stayed in Apr 2024
Family
3 review
4.8/5
Amazing
Posted on Apr 23, 2024
We planned to visit Danxia Mountain with our kids and booked a two-night stay at Hilton Garden Inn near the Zhenjiang River. The weather was not good. It was raining heavily when we arrived. After staying for one night, we felt that the rainstorm showed no signs of stopping. We decided to check out early and escape the rainstorm. The hotel was very responsive and refunded us immediately. The room was quite large and clean. There was a river below and the scenery was great. The waiters were also very nice and praised it. If I come to Shaoguan in the future, I will stay here again.
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Response from Property: I have read your comments several times. I didn't get your full score. Xiaopeng knows that we haven't done well yet. Thank you for choosing to stay and spend a wonderful time with Huan Xiaopeng. Seeing your recognition and praise, Huan Xiaopeng's excited heart is thumping~ It's hard to find a soulmate in the mountains and rivers. Super good friends stay in a super good hotel. It's really a perfect match and true love. The best journey in life is to find a long-lost touch in a familiar place. In this warm little city, you can feel friendly and warm. Huan Xiaopeng's family is very attentive to every employee, just like family. I look forward to meeting you again~
Guest User
Cozy Room (2 beds)
Stayed in Apr 2024
Other
33 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is clean and well-equipped. It faces the river and is very quiet. You can sleep with the window open. It is very comfortable to feel the river breeze. There are many breakfast varieties and the freshly ground coffee is very fragrant.
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Response from Property: Hey, Huan Xiaopeng suddenly felt full of strength. Thank you very much for choosing Huan Xiaopeng among many hotels. It is our unshirkable responsibility to provide you with high-quality services, high-end room products, and rich breakfast. Huan Xiaopeng is waiting for you to come back again. Continue to give Xiaopeng a big 5 points of encouragement. I hope that Huan Xiaopeng will accompany you on every journey and bring you a comfortable and beautiful life every day! ——Positive Huan Xiaopeng
Shunde666
Superior River-view Queen Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 18, 2024
This is my second stay. I am very satisfied with the hotel's service, hygiene and environment. I had a good impression of it the first time. I am still very satisfied with it after four years. The breakfast is very rich and tastes OK!
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Response from Property: There is a kind of encounter, without invitation, meeting as scheduled, the relatives expressed their feelings so vividly, which made people infinitely moved. It is really the best in the evaluation. Seeing that relatives praised Huan Xiaopeng so much, Huan Xiaopeng could not bear the joy in his heart, and he could not help but feel a little proud. Huan Xiaopeng advocates the service spirit of "friendly, reliable, caring, and thoughtful". Coming here is Huan Xiaopeng's family. I am very happy to leave a deep impression on you during the journey. Thank you again for choosing Huan Xiaopeng's home among many hotels. Thanks to your love, I hope our intimate check-in service will make you feel the warmth of home, complete supporting facilities, warm accommodation environment and rich breakfast, I hope you will have a super value enjoyment! I hope you can like Huan Xiaopeng as always, and I hope Huan Xiaopeng will be a beautiful scenery on your journey. The best reputation is not advertising, but word of mouth among friends, relatives, and neighbors. Welcome to bring your family and friends to experience it again, and look forward to meeting you again. I wish you good health and good work~
Guest User
Cozy Room (2 beds)
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 11, 2024
There are not many high-end hotels in Shaoguan. Hilton Hampton is one of them. It is located in the north of Donghe River, a little far from the city center, but the environment is quiet and close to the river. The parking spaces are sufficient and convenient. The rooms are large and clean. The cleanliness of the bathroom is very reassuring. The breakfast is quite rich. I didn't have time to taste it carefully because I was in a hurry. The Chinese restaurant is also very good. There are different special dishes seven days a week. It is affordable and delicious. It's awesome! The check-out speed is very fast. They fully trust the guests, which is worthy of the style of an international chain brand.
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Response from Property: Dear friend, thank you for your endless and sincere comments. I am so grateful to receive such a supreme comment from you when we first met! Huan Xiaopeng advocates the service spirit of "friendly, reliable, caring and thoughtful". Coming here is Huan Xiaopeng's family. I am very happy to leave a deep impression on you during your journey. Thank you again for choosing Huan Xiaopeng's home among many hotels. Thanks to your kindness, may our thoughtful check-in service make you feel the warmth of home, complete supporting facilities, warm accommodation environment and hearty breakfast, may you have a super value enjoyment! I hope you can like Huan Xiaopeng as always, and may Huan Xiaopeng be a beautiful scenery on your journey. The best reputation is not advertising, but word of mouth among friends, relatives, and neighbors. You are welcome to bring your family and friends to experience it again, and look forward to meeting you again. I wish you good health and good work~