Holiday Inn Express Shaoxing Paojiang Reviews

Response from Property: Dear guests! Thank you for staying at Holiday Inn Express Shaoxing Paojiang.We are a mid-range business chain brand under the InterContinental Hotels Group, aiming to provide guests with a cost-effective accommodation experience. The hotel rooms are warm and tidy, with guaranteed comfort. Imported brand mattresses are selected in the guest room, providing both soft and hard pillows to care for your healthy sleep. In terms of service, we have always been committed to providing a professional, thoughtful, and homely experience for every guest who comes to the store. We are very sorry that we have not received your satisfaction with the hygiene aspect. We attach great importance to it and have forwarded the issue to the cleaning team to strengthen the management of hygiene and ensure that guests can move in with peace of mind. Looking forward to your visit again and wishing you a pleasant journey. IHG Social Listening Team

Response from Property: Dear guest, we are very sorry that we were unable to provide you with a perfect accommodation experience. In terms of service, we will definitely strengthen the training and supervision of service personnel in our future work, improve service quality and professionalism, in order to better provide services to customers. In terms of hygiene, we will also strengthen the supervision of cleaning work to ensure that guests stay at ease. We have also provided feedback to the engineering department regarding the issue with the faucet you mentioned and will conduct equipment maintenance as soon as possible. We apologize again for not providing you with a comfortable stay experience. We hope it does not affect your trust in our hotel all along. We welcome you to visit again and wish you a pleasant journey!IHG Social Listening Team

Response from Property: Dear guest! Thank you for staying at the Holiday Inn Express Shaoxing Paojiang.We are very sorry for not being able to provide you with a perfect quality and comfortable stay experience. We have already provided feedback to relevant departments to debug and inspect the bathroom shower equipment as soon as possible, and we will also conduct regular supervision and inspection. During your stay, if you have any questions, you can contact our staff in a timely manner. If the room conditions permit, we will adjust to a more comfortable room for you. In our future work, we will continue to improve and sincerely look forward to your visit again. We wish you a pleasant journey!IHG Social Listening Team

Response from Property: Dear guest,Thank you very much for taking the time to give us an excellent review and giving us a full score. We are pleased that you are satisfied with the clean and hygienic environment of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and we are always happy to hear them sometimes. We look forward to seeing you again on your next visit.Sincerely,IHG Social Listening Team

Response from Property: Dear Guest.Thank you very much for taking the time out of your busy schedule to write such a wonderful review for us, we are delighted that you were so pleased with the size, cleanliness and excellent customer service of our hotel rooms. We strive to provide all our guests with a memorable stay and we are delighted to hear your comments. We look forward to welcoming you back to our hotel next time.Sincerely,IHG Social Listening Team

Response from Property: Dear guest, thank you for your review of our hotel. We are very grateful for your stay. We are pleased to learn that you have enjoyed a pleasant accommodation experience. The guest's pleasant stay is the greatest pride of our employees, so your feedback is important to us. We look forward to your visit again.Sincerely,IHG Social Listening Team

Response from Property: Welcome to our hotel. Thank you for your support and for giving us a perfect review! Superior geographical location, clean and tidy hygiene, comfortable and elegant environment, complete supporting facilities, enthusiastic and thoughtful service, free parking lot, free nutritious breakfast, and various value-added services during check-in all bring guests a super value experience. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team

Response from Property: Dear guest,Thank you for staying in our hotel and taking your valuable time to share your stay with us.I am pleased to see that you enjoyed your stay and if you have any questions please don't hesitate to contact our front desk, we will try our best to help. We look forward to seeing you again. Have a good day! Sincerely, IHG Social Listening Team

Response from Property: Dear guests, welcome! Xiaozhi advocates a simple and wise travel experience, and wholeheartedly offers a safe and reliable environment, clean and tidy hygiene, professional and humane services, exquisite and complete supporting facilities without redundancy, as well as a refreshing bath, a quiet and comfortable sleep, a nutritionally balanced breakfast, and high-speed Internet coverage in guest rooms and public areas at an affordable price, just what you need for your journey. With a superior location, elegant environment, high-quality services and preferential prices, we strive to offer the best cost-effectiveness. We are very sorry that we were unable to provide you with a comfortable dining environment during breakfast. Xiaozhi has already fed back the problem to the relevant departments. In the future, we will optimize the breakfast service, strengthen the training and management of the service, and provide guests with high-quality dining services and experience. I hope that the episode during this stay has not affected your consistent recognition of us. I look forward to your visit again and wish you a pleasant journey. Holiday Inn Express Guest Care Team

Response from Property: Dear guests, hello! Thank you for choosing Holiday Inn Express Shaoxing Paojiang. Xiaozhi is deeply sorry for not being able to bring you a high-quality and comfortable stay experience. Because the hotel rooms use central air-conditioning with centralized temperature control mode. In order to avoid the situation where guests are affected by the alternating hot and cold temperatures due to the large temperature difference between indoors and outdoors, and between morning and evening, we temporarily use the fresh air mode and do not turn on the cooling mode. Xiaozhi sincerely apologizes for causing some trouble to your rest. Regarding the cleaning lady swiping the card to enter the room to clean, we have immediately fed back to the cleaning team. We will strengthen the training and management of employees and strive to improve service professionalism and service quality. We will continue to improve the details and strive to ensure that every guest enjoys high-quality service. I look forward to your visit again and wish you a pleasant journey. Holiday Inn Express Guest Care Team

Response from Property: Dear guests, welcome to Xiaozhi's home! Thank you for your enthusiastic comments, which give Xiaozhi full motivation on the road to growth! Through your description, you can feel the pleasure brought to you by this journey. This is what we service providers have always pursued, and it will surely become the driving force for us to continue to work hard and make progress! A day's plan begins in the morning. In the morning, we carefully prepare a buffet breakfast with a combination of Chinese and Western dishes, as well as on-site bright dishes, so that the nutritious and delicious breakfast will awaken your beautiful hope for a new day. As long as you choose Xiaozhi, Xiaozhi always takes your satisfaction as the highest service purpose and provides you with intimate and humane service. Looking forward to meeting you again and wish you all the best. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Shaoxing Paojiang many times and for your support and affirmation of our brand! Thank you very much for your valuable suggestions on our hygiene, and we will accept them with an open mind. When staying away from home, the sanitation of the hotel is the top priority. We will strictly follow the group's standards for daily cleaning to ensure that every corner from the lobby to the guest room is meticulous and meticulous. Your feedback is the most beneficial help on our road to continuous self-improvement. We warmly invite you to stay again! I wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, hello! Thank you for staying at Holiday Inn Express Shaoxing Paojiang. As an excellent hotel and a member of the InterContinental Hotels Group, "doing our best to meet the needs of guests" is Xiaozhi's service feature. The partners have always kept it in mind and put it into action, committed to making every guest feel the warmth of family care. Xiaozhi's special breakfast includes Chinese noodles, porridge, fried rice and fried noodles, freshly cooked noodles and wontons, etc. Friends who like Western breakfast can also choose a variety of breads, cakes, vegetable salads, yogurt, freshly ground coffee, etc. to satisfy the taste buds of different guests. Xiaozhi also wants to thank you for your short stay in the vast hotel, which allowed us to meet each other and spend this wonderful time together. Xiaozhi looks forward to meeting you again and wishes you a pleasant journey and everything goes well. Holiday Inn Express Guest Care Team

Response from Property: Dear guests, hello! Welcome to Holiday Inn Express Shaoxing Paojiang. As an international brand hotel chain managed by InterContinental Hotels Group, we always practice clean environment as the foundation, high-quality service as the purpose, and wholeheartedly provide a comfortable living environment for our guests. Our guest rooms are decorated in a simple and stylish manner, warm and comfortable, with a full range of facilities without being redundant. High-quality mattresses and supplies will bring you a sense of tranquility and contentment during your tiring journey, allowing you to fully rest and relax during your trip. Our partners always greet every guest with the fullest state, the warmest smile, and the most sincere heart. I sincerely hope that you will have the opportunity to visit again, and wish you happiness every day. Holiday Inn Express Guest Care Team