Crowne Plaza Shaoxing Reviews
Crowne Plaza Shaoxing
No. 379 Shengli East Road Yuecheng District, Shaoxing, Zhengjiang, Yuecheng District, Shaoxing, Zhejiang, 312000, ChinaView Hotel Details
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Crowne Plaza Shaoxing Guest Reviews
4.7/5
Outstanding
6618 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(6618)
Positive reviews(6497)
Reviews with photos/video(1490)
Delicious breakfast(1361)
Secluded lake view(439)
Friendly front desk staff(422)
Tasty restaurant(249)
Close to scenic area(170)
Delicious buffet(114)
Negative reviews(121)
Siqi
City-view Deluxe Double Room
Stayed in Nov 2024
Family
1 review
Outstanding
Posted on Dec 26, 2024
Highly recommended this hotel. The hotel is located in the city centre and convinces to the tourists. The room itself is clean and comfortable. The breakfast buffet provides many options including western style and Chinese style, also available for local cuisine. The staffs in charge for the breakfast buffet are friendly and provide very good service. Definitely will be back again.
Response from Property: 尊敬的客人您好，由衷感謝您的滿分肯定並與我們分享此次歡愉的入住體驗。出行在外，洲際的待客之道始終伴您左右，全方位的細緻服務讓您的旅程更從容更愜意。真摯期盼您再次下榻感受名副其實的洲際品質。紹興世茂皇冠假日酒店總經理：Sabrina Xue
Guest User
City-view Deluxe Double Room
Stayed in Oct 2024
Business travelers
1 review
Outstanding
Posted on Dec 1, 2024
The room is very spacious and very comfortable with a nice view. The bathroom is very clean. I have enjoyed my stay.
Response from Property: 尊敬的【D291569****】您好，由衷感謝您的滿分肯定並與我們分享此次歡愉的入住體驗。出行在外，洲際的待客之道始終伴您左右，全方位的細緻服務讓您的旅程更從容更愜意。真摯期盼您再次下榻感受名副其實的洲際品質。紹興世茂皇冠假日酒店總經理：Sabrina Xue
SummerGuo
Superior Room - City-View (2 Beds)
Stayed in Sep 2024
Business travelers
12 review
Very Good
Posted on Oct 4, 2024
If hv any other choice i will not select this hotel, bcs the feeling so bad not only the facility older but the room was damp there is a bit moldy smell.
Response from Property: 尊敬的【SummerGuo】您好，感謝您下榻紹興世茂皇冠假日酒店。感謝您的反饋，我們會繼續加強客房清潔衞生，做好房間細節衞生的處理，您的反饋也是我們前進的動力，我們期待您再次回來入住，我們將不懈努力為您帶來更加舒適的體驗，希望我們的服務能夠讓您擁有與眾不同的旅途生活，祝您旅途愉快。紹興世茂皇冠假日酒店房務部
Kartika
Superior Room - City-View (2 Beds)
Stayed in Jun 2024
Family
1 review
Amazing
Posted on Jul 15, 2024
The location of this hotel is excellent. Within walking distance or a short taxi ride, you can find restaurants complex/shopping malls. Its also fairly close to major tourist attractions.
Our room is very comfortable and spacious. What made our stay exceptionally pleasant is the staff here. Overall staff are very helpful, but our highlight is a staff called miss Dai. Our trip to the city of Shao Xing was rather a last minute one, so we didn't really know of the things are. Miss Dai, from the breakfast area, was very helpful when we asked her for advice. We were very happy with her recommendation.
Response from Property: 尊敬的【_TIUSwbokx75****】您好，由衷感謝您的滿分肯定並與我們分享此次歡愉的入住體驗。出行在外，洲際的待客之道始終伴您左右，全方位的細緻服務讓您的旅程更從容更愜意。真摯期盼您再次下榻感受名副其實的洲際品質。紹興世茂皇冠假日酒店總經理：Sabrina Xue
Julian.
Lake-view Superior Double Room
Stayed in Jul 2023
Couples
5 review
Outstanding
Posted on Aug 31, 2023
Shaoxing has been my home for 5 years and this was the first time staying in this hotel. great space, great service and great people. will definitely recommend to anyone going there.
Response from Property: Dear [_TSXX673sdx9****], thank you for sharing your love and praise for Crowne Plaza Shaoxing Shimao. We will continue to maintain and renew the landscape paintings outside the floor-to-ceiling windows, the dazzling buffet breakfast, and the professional and efficient quality services to bring you more surprising experiences. Sincerely look forward to seeing you again! General Manager of Crowne Plaza Shaoxing Shimao: Sabrina Xue
Fengjuan
Superior Room - City-View (2 Beds)
Stayed in Jul 2024
Family
3 review
Outstanding
Posted on Aug 26, 2024
very nice hotel and great service
Response from Property: 尊敬的客人您好，由衷感謝您的滿分肯定並與我們分享此次歡愉的入住體驗。出行在外，洲際的待客之道始終伴您左右，全方位的細緻服務讓您的旅程更從容更愜意。真摯期盼您再次下榻感受名副其實的洲際品質。紹興世茂皇冠假日酒店總經理：Sabrina Xue
Guest User
Lake-view Superior Double Room
Stayed in Sep 2023
Family
8 review
Great
Posted on Oct 21, 2023
Friendly staff service was great. For Shaoxing a good location. Unfortunately October holiday crowd was not so great, smell of smoke was prevalent, saw at least two different groups smoking near the elevators on the floor rooms. Unfortunate.
Response from Property: Dear [_TSUS67376gg****] Hello, thank you for staying at Crowne Plaza Shaoxing Shimao. We're sorry that this experience did not meet your expectations. We will value your feedback and improve it! We will pay close attention to guests' smoking issues and deal with them in a timely manner. We hope to bring you a satisfactory stay experience next time. We sincerely hope to see you again. General Manager of Crowne Plaza Shaoxing Shimao: Sabrina Xue
Chadman
Lake-view Superior Double Room
Stayed in Jan 2023
Couples
15 review
Outstanding
Posted on Feb 26, 2023
The hotel seems to cater to a lot of international travelers. They have English and Japanese TV channel. The view from the room is better at night. The staff was nice and polite. One of the servers (Faith Dai) during breakfast was very attentive. She sat us at nice table in the corner and got us each a latte before we went to the breakfast buffet. She even offered get us a portion of fruit to go. Overall, it was pleasant stay at clean hotel in a cute little city.
Response from Property: 尊敬的【_TSXXdygn1nv****】您好！非常開心看您與我們分享您的入住體驗並擁有一段愉快的回憶。很榮幸您對酒店的滿意，我們會帶着您的支持繼續努力，為客人帶來更加貼心、周到的服務體驗。歡迎您再次下榻酒店，酒店員工始終如一的用心服務將讓您的每一次下榻感受到名副其實的洲際品質。紹興世茂皇冠假日酒店總經理：Danthan Xu
Guest User
Lake-view Superior Double Room
Stayed in Jun 2023
Business travelers
6 review
Outstanding
Posted on Jul 19, 2023
I have a wonderful stay in Crown Plaza Shaoxing. I definitely miss the lovely queen bed which is so conformable and no worries about insomnia. I have to say special thank you to Doris for being caring and showing good manners . I will definitely choose to stay at this hotel next visit to Shaoxing.
Response from Property: 尊敬的【_TIHKm6itgnn****】非常開心看您與我們分享您的入住體驗並擁有一段愉快的回憶。很榮幸您對酒店的滿意，我們會帶着您的支持繼續努力，為客人帶來更加貼心、周到的服務體驗。歡迎您再次下榻酒店，酒店員工始終如一的用心服務將讓您的每一次下榻感受到名副其實的洲際品質。紹興世茂皇冠假日酒店總經理：Sabrina Xue
FAHD QASEM
Superior Room - City-View (2 Beds)
Stayed in May 2024
Business travelers
10 review
Outstanding
Posted on Jun 8, 2024
Clean nice breakfast
Response from Property: 尊敬的【E47815****】您好，感謝您的下榻並給予酒店滿分好評，何其有幸雋美湖景圍繞的美麗皇冠完滿了您的紹興之行，我們會帶着您的支持始終努力，誠摯期盼與您的再次相遇。紹興世茂皇冠假日酒店總經理：Sabrina Xue
Mahender Singh
City-view Superior Double Room
Stayed in Feb 2023
Business travelers
3 review
Outstanding
Posted on Mar 18, 2023
Duty manager Miss Emily Yang was very caring and supportive. Overall it was a excellent stay with Crown Plaza Shaoxing
Response from Property: 尊敬的【_TSUS6744uvo****】您好！很高興您對紹興世茂皇冠假日酒店感到滿意，您的評價讓我們感受到您在此擁有了一段舒適美好的居停時光。希望良好的住宿環境與優質的服務能讓酒店成為您的下榻首選。歡迎您再次入住酒店，誠摯期待與您的再次相遇。紹興世茂皇冠假日酒店總經理：Danthan Xu
Guest User
City-view Superior Double Room
Stayed in Dec 2022
Solo travelers
10 review
Very Good
Posted on Jan 5, 2023
After speaking to customer services only two out of three requests I made were successful, a request for a bathtub, the breakfast hours. The booking didn't say anything about a deposit that needing to be paid. .
Response from Property: Dear [Bianca-Kim🌹🇿🇦] Hello, thank you for staying at Crowne Plaza Shaoxing. After reading your evaluation, I regret that this stay did not bring you a satisfactory stay experience. We take your opinion very seriously and will make improvements accordingly! In the future, staff training will be completed more rigorously to enhance service awareness and service quality, and the maintenance and maintenance of hotel facilities and equipment will also be strengthened to bring a comfortable and clean accommodation environment to guests. Hope to bring you a satisfactory stay experience next time. Sincerely look forward to your visit again. General Manager of Crowne Plaza Shaoxing: Danthan Xu
Guest User
City-view Superior Double Room
Stayed in Oct 2022
Other
9 review
Outstanding
Posted on Nov 19, 2022
east is good service with nice breakfast and the hotel is awesome
Response from Property: 尊敬的【_CFT282113****】您好！歡迎您入住紹興世茂皇冠假日酒店。酒店位於市中心，毗鄰世茂廣場、歐尚超市、紹興劇院、萬達影城等休閑娛樂場所。酒店還提供免費停車服務，希望能為您的出行帶來便利。歡迎您下次再來紹興，誠摯期待您的再次光臨。紹興世茂皇冠假日酒店總經理：Danthan Xu
MOHAMAD
Superior Room - City-View (2 Beds)
Stayed in Sep 2022
Business travelers
8 review
Outstanding
Posted on Dec 27, 2022
Good hotel
Response from Property: 尊敬的【_WeChat386035****】您好！感謝您對紹興世茂皇冠假日酒店的支持和信賴。能夠得到您的認可，是我們莫大的榮幸。我們將不懈努力為您帶來更加舒適的體驗。如果下次還有機會，歡迎您下次繼續選擇我們酒店。誠摯期待您的光臨！紹興世茂皇冠假日酒店總經理：Danthan Xu
Tornero Martínez
Lake-view Superior Double Room
Stayed in Dec 2021
Business travelers
3 review
Outstanding
Posted on Jan 25, 2022
Clean and well located
Response from Property: 尊敬的【D313559****】非常開心看您與我們分享您的入住體驗並擁有一段愉快的回憶。很榮幸您對酒店的滿意，我們會帶着您的支持繼續努力，為客人帶來更加貼心、周到的服務體驗。歡迎您再次下榻酒店，酒店員工始終如一的用心服務將讓您的每一次下榻感受到名副其實的洲際品質。紹興世茂皇冠假日酒店總經理：Danthan Xu