Best Hotels near Foundry Square, Shasta County

Christine or Christina (not 100% sure on the name) was amazing. I called prior to my arrival and confirmed everything, including being able to stay in the room until around 2 or 3pm on the day of check out. She said it was all great and set, she had even set notes in my record. Now I knew there would be a small fee that Christine had discussed with me which I didn’t mind. When I got there she was amazing and so welcoming. It was amazing, totally opposite of the reviews I had seen online about this place. Dee is horrendous. I called down to the main office, after a housekeeper had come to my room, to verify that I could stay until 2 or 3pm. She immediately flipped her lid. She states that Christine should never had done that, that it wasn’t allowed, that the entire hotel is booked so there is absolutely no way for it to happen. When I mentioned the notes in my record and the small fee she got even more upset and stated that it’s a whole new day so unless I wanted to pay for another day then I’d have to leave. She asked ‘well what are your circumstances to need to stay that late’ I said that I was in school until 2 or 3 on a zoom call, she said ‘well why didn’t you make other accommodations then. When I asked how long I had to collect my things she again stated ‘well you can’t stay until 2 or 3’ I said that I understood but needed time to gather my things, she said I had until 12 (which was only 15 mins away). She said that she would call the owner and see what they wanted to do and call me back. Feeling so un-welcomed I immediately started packing and getting ready to leave. I had less then 10 minutes to pack and so I did. Then she called me back and said that the owner was fine with it, and I just had to pay that small fee. I agreed just to have more time to pack and let my instructor know that I was needing to leave the hotel last minute. After I gathered my things I left and went down to the front to get a receipt. She said ‘I can’t give you your receipt until the housekeepers check your room’. I said okay, thank you and was leaving. She then stopped me and said ‘aren’t you the guy who’s going to stay until 2pm?’ I said, not anymore I don’t feel welcomed. She laughed at me and said ‘okay, bye then’. So I left. Fast forward about 15 mins and she called me. She said ‘I don’t know if we have an issue but I have laryngitis so that’s just my voice. I tried to ask for your email address so I can email your receipt to you. What is your email Erick?’ I said ‘my name isn’t even Erick’ she said ‘oh okay, oh well’ I told her that I’ve taken care of patients with laryngitis because I work in the medical field and that the issue isn’t laryngitis, it’s that she’s rude, condescending, short, has bad customer service and is disrespectful’ she said ‘I have outstanding customer service’ when I said ‘it’s not your place to disagree with the customer, you’re literally arguing with me right now about your tone with me’ she kept on but I felt so disrespected I h

We love to stay here when we pass through. It's so close to Redding for good dining and entertainment, but it's a wonderful secluded spot. The patio rooms are nice, especially for families who have kids that go to bed early and to sit out with your special someone. We've also stayed in the suite, which is very spacious (though the bedroom is not completely closed off).

Better than expected, especially the indoor pool. Children in winter are also very happy. Breakfast is quite normal. The room is super large. There is a suite with a sofa. The two large beds are also very comfortable. Hotel location is also good, driving 10 minutes is Wal-Mart target various big shopping malls

Upon arrival, the lady at the front desk was pleasant and allowed us to check in early. We rented a 1 king bed suite...when we got into the room it was very clean. Had a full fridge, stove,oven, microwave and dishwasher. Couch and bed was comfortable...pillows were fantastic. For someone with neck issues, it was nice to have full neck support. Our suite was the handicap suite (204) which we didn't need but it was nice to see the higher level of service for those that don't move around so easily. Breakfast was the standard continental type, but they did make eggs without that nasty swine which most hotels usually mix into the eggs making them inedible for us as Hebrews. The only thing I could find that needs to be improved on is their cheese grater in the room it functioned like a dollar store item, it's a good thing I brought my own from home as I knew I was going to need a really good grater for the horseradish for Passover.

Hotel facilities are good, breakfast is a bit simple, not bad

We booked a king suite and they gave us a room in the newer building (although they said all their rooms have now been remodeled so you can’t go wrong either way). Check in was great, the girl who checked us in was super sweet and helpful. There’s a good amount of parking on site. When we got to our room, we noticed a sound coming from the bathroom. The water in the toilet kept on running. My boyfriend figured out that the tank was not filling up properly and to help stop the water flow, he lifted up the flusher in order to allow the tank to fill up and stop the sound. Every time we flushed the toilet we had to do that to help save water otherwise the toilet would just keep running. There was a small fly in the room but no other bugs on or around the bed. Everything was clean and free of stains. The bed was very comfortable. The room has light blocking curtains so it stays dark through the morning. The shower curtain in the tub (advertised as a deep soaking tub on Hotels but is actually just a regular bathtub) is also a dark curtain which makes the bathroom quite dark while you’re showering. The AC is pretty loud but it didn’t disrupt our sleep. The motel is conveniently located next to restaurants and close to shops like Rite Aid and Safeway. About 45min from Manzanita Lake in Lassen NP which is why we chose to stay here. It’s also very close to Burney Falls which is another must-see! Overall we enjoyed our 3 night stay and would stay here again!