Mercure Sheffield St Paul's Hotel & Spa

Robin, on the reception desk, was very professional and friendly and gave me a very warm welcome and a great first impression. The hotel, being directly attached to the Winter Garden, has a great central location and is less than ten minutes by foot to the train station (which is all wheelchair and suitcase accessible). All the breakfast staff were also attentive and helpful even early in the morning.

Excellent location right in the city centre. Friendly polite staff. Very clean. Highly recommend.

They charge nearly double what most hotels in the area do because there's a spa. But they charge extra for pool use after you get there, and you could visit it and pay the same if you're not a guest. They also don't allow children in the pool most of the day, which didn't come up when I specified I was bringing a child. So we had no opportunity to use the pool. It's also not the hotel advertised! ******************************************************************* you've probably seen this image they're using. It's not there! That's a nearby building they like the look of. Moved the TV to the left so it aligned with the bed. Pic attached. Gross. Wanted to take my card when we arrived. I know that's becoming more common, but it needs to be called out. I'd paid up front. Nobody needs my card details just in case they want to charge me for something.

It is a very nice hotel, spacious room and friendly staff. They listened to my request. I had requested for a room near the elevator because I have walking difficulties, and they managed to give me a room right opposite the elevator. Besides , the environment of the restaurant where we had breakfast was good, also quite a lot of food and choice of drinks. Many thanks.

Really nice location with spa/pool attached but at a additional cost