Three Cranes Serviced Apartments

I wouldn't consider this a good stay, as I encountered several issues. First, the check-in process was a hassle since this hotel doesn't have a front desk. I spent hours calling the hotel, facing either "Line busy" or no response after a long wait. If it wasn’t for Trip.com's customer service finally connecting with the hotel, I wouldn’t have known what to do. Second, the wooden door in my room was difficult to close; it required a hard push and made a loud "bang." The glass sliding door of the shower room was also problematic, it fell out on my first pull, and I'm certainly not strong enough to break a door with just one pull. Lastly, and most frustratingly, was the toilet paper situation. It was my first time encountering a toilet without a single roll of paper. I can't imagine what I would be if I hadn't brought my own in my bag that day. On a positive note, the room was well-equipped with a fridge, oven, heater, toaster, and even an iron, which suggests the hotel might have been quite good when the things are all good a few years ago, but not now.

Conveniently located. Nice staff. Friendly. Occasionally forgot to replace fresh towels and clear litter bin. Fast in response however. Flexible. Good breakfast.

Overall good accommodation with a good location. However, the toilet had a terrible smell so we had to keep the door closed. Additionally, towels from previous guests were left behind the door. The bathroom had hair. Besides this, the location and the overall aspect of the room are very good, so I recommend it, but hope the manager prioritizes the cleanliness of the room.

Very nice! Would definitely recommend and stay again. Convenient parking nearby as well.

Great hotel and lovely room

Lovely stay at this hotel and the breakfast was excellent in the morning too. The staff were helpful and nothing was too much. Will stay again!

Spent £200+ for a night in room 13. I would not call it luxury by any stretch of the imagination, basic. Very basic. Only a 4ft 6 bed. Thankfully there was a sofa bed and a very helpful chap called Joe came and set that up for me, hubby and I slept apart . there was a galley kitchen which ok, shower cubicle needed a good clean. it was the tiniest apartment I have ever seen. Definitely designed by a man. My advice is to book somewhere else. I was very grateful to Joe coming and setting up the sofa bed otherwise it would have been awful night on a tiny bed

Very disappointed with the accomadation. We were greeted with piles of laundry which used to be the check in area. We wasn't told that breakfast was cancelled. The room was dirty, dusty with splashes of dirt up the doors and walls. The floor was dirty with debris and the quilt cover was dirty. Under the sink we found a rubbish bin full of previous guests rubbish. This was originally a hotel when booked. The reviews do not reflect the accomadation at all.

We found the room was very cold initially. This was due to the radiator being switched off. Once the room had warmed it was found to be cleaned tidy. However, at 6am we were awoken by the person in the room above. This person walked and walked and appeared to move furniture around till after 9am. The floorboards were squeaking so loudly, it was impossible to sleep. It is unclear whether this was a resident or an employee. The noise in room 6 from this person was unbearable. Would not recommend staying here.