Hotels near Cleveland Mall, Shelby

I stayed in room 209 on 1/11. I woke up at midnight feeling something crawling on my neck. I brushed it off and turned on light to see a little ”beetle”. I pulled back covers to find a total of 6 on my pillow and sheets! I felt sick knowing what they must be. I immediately called the front desk and told them to come upstairs. I slid the mattress away from the headboard to discover a full INFESTATION of bed bugs on the bed skirt in all sizes and life stages! By the time the desk clerk got to my room I was grabbing my stuff to leave. She offered me another room and I declined. I immediately put all my belongings in trash bags that she provided to me and told her I expect a refund. She told me the manager would call in the morning. At 1pm on 1/12 no one had reached out to me so I called and was told the manager was in a meeting. At around 4pm I received a phone call and apology for ”you having to move to another hotel in the middle of the night” from the assistant manager. He said pest control was coming the next day to investigate and he would ”keep me updated.” I asked him if he went to my room and he said, ”Yes, but I can't tell what I'm looking at.” I said YOU'RE LOOKING AT BED BUGS! I then told him I was really surprised the manager didn't call me for something as serious as this and he said, ”I can ask the manager to call you if you'd like.” I told him NO I shouldn't have to ask for that phone call. I still haven't received an update on their findings, eventhough there is no mistaking what is in these pictures. Also, I thought I got off lucky with only 1 bite on my face that night. NOPE! 5 days later 11 itchy bites have shown up on my neck, right arm, and right breast. I was really scared that even after washing and drying everything straight from the sealed bags, I had brought some home until I googled and found out bites can take from a few days to 2 weeks to appear. I'll never get over the feelings of filth and disgust waking up to bugs crawling all over you and feeding off of you! It's sickening. I have included all the pictures but I know it can sometimes take a lot longer for them to be approved.

Pros: Staff is very friendly,accommodating and caring about our needs. Clean..no bugs Quiet and felt safe. Microwave and fridge in room. Decent wi fi. Plenty of Dinning options nearby. Cons: Bed and pillows were too soft for my liking, it feels like bed is sinking in the middle. Be careful getting in and out of the shower/jacuzzi, it can be very slick and for vertically challenged persons(like me),it can be hard to get out of. But all in all, it was a very nice stay, I would return again.

Booked a double room with 2 double beds for 4 people. Plenty of space in the room, nice bathroom, and comfy beds. Only complaint was the cleanliness of the room. We checked in around 7 PM, far past the beginning of check-in, meaning plenty of time to complete the room cleans. Almost all surfaces had a film of spots from cleaning spray being sprayed but not wiped. Found a child's juice bottle (16 ounces, so not small and easy to miss) behind the bedside table. A lot of the wall surfaces and especially the creases of walls, baseboards, and mirrors need to be re-painted or re-caulked over the scratches, cracks, peels, etc. Overall, a decent stay for the one night we were in town.

Hotel location is very convenient and easy access in and out. Ample parking space. Better condition with instant hot water. Staff was very friendly and knowledgeable.

newly renovated king room was very comfortable only stayed one night. all staff was very helpful. the pool area was open but heater not working they are in the process of renovating the hotel. we had a renovated room it was nicely done.

The location is awesome.

We enjoyed our stay at Hampton Inn Gaffney. We chose this hotel because it was conveniently located between Kings Mountain Battlefield and Cowpens Battlefield. The staff was friendly and helpful. Bonnie was working when we checked-in and out. (Two others were working when we checked-in. They were nice, as well, but I failed to get their names.) Our room was nice and clean. The breakfast was as good as expected with lots of choices: scrambled eggs, ham, oatmeal, cereal, fruit, yogurt, bagels, waffles, juice, and coffee. The hotel is located beside the Gaffney Outlet Marketplace. There were several restaurants close by. A convenience store/gas station was across the road. I highly recommend this Hampton Inn.