To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2788)
Positive reviews(2751)
Reviews with photos/video(371)
Easy to get around(215)
Friendly front desk staff(212)
Delicious breakfast(126)
Close to metro(97)
Loved the night views(31)
Stayed multiple times(29)
Awesome gym(20)
Delicious buffet(11)
Negative reviews(37)
Anonymous User
Executive Double Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 24, 2024
hilton never disappoints its guests, it was a very pleasant stay as every time i stay in a hilton. highly recommended as always.
Response from Property: Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Anonymous User
Superior Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Great location, next to metro station.
Great staff, feeling welcomed by Shenyang.
Response from Property: Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Damion Ferrell
Deluxe Double Room
Stayed in Jun 2024
Other
2 review
4.5/5
Great
Posted on Jun 13, 2024
The hotel is roughly a 10-minute walk from the US Consulate, and going there for a visa interview was the purpose of our trip. So, I recommend this hotel if that is your reason for visiting Shenyang. Otherwise, the fitness room is organized and clean, the breakfast buffet is decent, and the room has plenty of space. The only thing I would say is "okay" is the service as receiving food service took a long time. It would be better to order food in the area. Otherwise, the hotel is nice.
Response from Property: Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Guest User
Deluxe Double Room
Stayed in Jun 2024
Couples
4 review
4.0/5
Very Good
Posted on Jun 11, 2024
Nice hotel and location, just next to subway station. Great breakfast and facilities.
Response from Property: Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Dennis
Superior Double Room
Stayed in Mar 2024
Business travelers
4 review
4.5/5
Great
Posted on Mar 7, 2024
Splendid stay!
Response from Property: Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Guest User
Superior 2-bed Room
Stayed in Aug 2023
Family
5 review
5.0/5
Outstanding
Posted on Aug 26, 2023
Very clean and the staff were very friendly. The food is very good as well. Great view as well.
Response from Property: Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Guest User
Superior Double Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
I booked for my partner. And he was happy with everything there .
Response from Property: Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Thembi M
Superior 2-bed Room
Stayed in Dec 2023
Solo travelers
3 review
4.5/5
Great
Posted on Feb 18, 2024
The Hilton hotel in Shenyang great. The service I received at the reception was alright, it would be helpful for the staff to put their best foot forward each time. However, the cleanliness, concierge service, food and amenities were wonderful. It’s a great place for accommodation!
Response from Property: Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
dementia
Superior Double Room
Stayed in Nov 2023
Solo travelers
6 review
3.2/5
Posted on Nov 8, 2023
+ Good location
+ Reception staff was helpful
- Room service staff was rude, food was awful
- One of the worst room make up I have seen
Response from Property: Thank you for taking the time to review. We’re very sorry you experienced an undesirable stay with us. Would you please inform us the problems you mentioned with room service staff so we can follow up to solve it? . We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area.
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2023
Family
11 review
5.0/5
Outstanding
Posted on Jul 7, 2023
The room is clean and bed is comfortable but breakfast could be better. Breakfast selection is limited and didn’t taste that great
Response from Property: Thank you for your review. I am pleased to hear you enjoyed your stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.
peter
Superior 2-bed Room
Stayed in Jan 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Feb 3, 2023
This is my second trip and hotel is 5 star. Very help and professional staff especially Eva House keeping and Katherine, Amy on front desk.
Response from Property: Thank you for your review. I am pleased to hear you enjoyed your stay and will let our team member know that they helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.
Guest User
Superior 2-bed Room
Stayed in Jan 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 21, 2023
The hotel feels homely and the staff there made me feel part of the hilton family. This is very important and the reason I stayed 6 nights instead of one night. Catherine on front desk was wonderful and helpful... , asher too and Alice in the restaurant was especially good and nice. The hotel really has the hilton ethos.
Response from Property: Thank you for your review. I am pleased to hear you enjoyed your stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.
Brett McKee
Superior 2-bed Room
Stayed in Nov 2022
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 8, 2022
Staff was helpful, room was great and an enjoyable burger!!
Response from Property: Thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Guest User
Superior 2-bed Room
Stayed in Jan 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 11, 2024
very good
Response from Property: Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Summer
Executive Double Room
Stayed in Jun 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jun 19, 2022
Pretty decent hotel . Nice and warm reception. I enjoyed my stay.
Response from Property: Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.