Quan Ji Hotel (Shenyang Middle Street Huaiyuanmen Subway Station Store) Reviews
Quan Ji Hotel (Shenyang Middle Street Huaiyuanmen Subway Station Store)
11 Shenyang Road, Shenhe District, Shenyang, Liaoning, ChinaView Hotel Details
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Quan Ji Hotel (Shenyang Middle Street Huaiyuanmen Subway Station Store) Guest Reviews
4.7/5
Outstanding
418 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(418)
Positive reviews(413)
Reviews with photos/video(83)
Convenient location(103)
Easy to get around(67)
Awesome amenities(47)
Close to metro(42)
Friendly front desk staff(34)
Delicious breakfast(26)
Large rooms(14)
Perfect for families(6)
Negative reviews(5)
牛看天下 cow see world
Superior Queen Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
This is our 3rd night with this hotel after we visited Dandong on 12.09.2024. We enjoyed to stay this hotel because it is new & the location just in 200 metres away from Shenyang Palace museum. 200 metres away from metro Huiyuanmen station.
Hotel is clean
Staff is friendly
Location good
We will come back to this hotel if we visit again Shenyang.
Anonymous User
Superior Queen Room
Stayed in Aug 2024
Family
23 review
5.0/5
Outstanding
Posted on Aug 14, 2024
I didn’t take photos of the room because it was exactly the same as the pictures provided on the platform. It was very clean and new, with complete facilities and a rich breakfast! I am very happy to eat the mixed chicken rack! The service staff at breakfast were very welcoming and really made you feel at home. The location is quite convenient, just below the Huaiyuan Gate City Gate building. However, the traffic here at the city gate is quite congested and self-driving is not suitable. It is more convenient to take the subway. The station is just across the road. You can also walk to the Forbidden City, Marshal's Mansion, and Lots of delicious food. There was a heavy rain in Shenyang one night during our stay, and the laundry room was particularly busy. It was quite fun for everyone from all over the world to gather together and chat about their travels.
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6/14
Response from Property: Thank you for your compliments about our hotel, we are honored to have had you spend a wonderful evening. We attach great importance to your evaluation and will continue to improve our services so that you will be satisfied every time you stay.
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
13 review
2.7/5
Posted on Aug 16, 2024
1 "Not skilled in business, weak in service awareness, and poor in initiative."
We arrived at nearly 2 o'clock. There was only one guest in front of us and he was very slow. He made a lot of requests and said that the room was full. I didn't expect that I could get a room on the 6th floor. It had a good orientation. The rooms were big and close together. I wanted more. The room card, etc., a male employee standing next to him was fine, he went over and asked if he could check in? I just said yes, what are you doing! As a result, halfway through the process, the female employee suddenly changed. After another half day, she told me that I didn’t need to take pictures, but it turned out that it was useless and the process was still not completed. In the end, I was given room 8310 on the third floor. (And the customer in front of me is still processing it)
2 “Moldy room”
It says it was renovated this year, but how old is the moldiness in the photo? When I checked in, I didn't ask for anything, so was I given a moldy room in the end? ? ?
3 "Is there any staff training? The service attitude is strong."
When you come back from going out at 4pm, ask the front desk to confirm which floor breakfast is on? (No confirmation was given when checking in). It was said that late check-out was only available until 1 o'clock. Originally it was only until 12 o'clock, but an extra hour was given. However, it can arrive at 2 o'clock in all seasons, and it is also full when the room is full. It is also next to the scenic spot and is no less busy than this store. Moreover, I saw that some customers only go downstairs to check out at almost 2 o'clock. He said it in a tone that sounded like he had given you a great favor. Not all guests will arrive early, and not all guests will check out late. Have the data in the system been collected?
4. When I returned to the hotel at 8pm, I heard the front desk say hello for the first time, but I heard that the guests who were about to check in later asked the front desk for breakfast. If breakfast can be delivered, there is no need to choose breakfast when booking a room. price.
We should really learn from "Jinan Baotuquan's All Seasons". The employees have a proactive attitude, smile, respond and solve problems quickly, and have the ability to make secondary sales.
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Response from Property: Dear members, hello! Thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience this time. We sincerely apologize.
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
It was the most comfortable hotel where I slept during my ten-day trip to Northeast China and Inner Mongolia. The mattress is of suitable softness and firmness, the room is quiet, and the curtains are particularly good at blocking out light, so you can't see your fingers without reaching out. It's friendly for people who are sensitive to light. Next to Huaiyuan Gate, it is very close to the Shenyang Forbidden City and the subway entrance, making it convenient to travel. The hotel has three sets of washing and drying sets, which is convenient for washing clothes. The breakfast variety is a little less, but it is enough. The only drawback is that the flushing sound of the toilet is too loud. But overall, it has changed my previous impression of the entire season and is worth recommending.
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Response from Property: Your praise is the best promise for our hotel. We will continue to maintain high-quality services and prepare for your next visit.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Couples
11 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The hotel is in an excellent location, right next to Huaiyuan Gate. It is very convenient to go to attractions. The front desk and room staff are very attentive. The breakfast is rich in variety. Very satisfied👍
Original TextTranslated by Google
Response from Property: Your praise is the best promise for our hotel. We will continue to maintain high-quality services and prepare for your next visit.
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 31, 2024
The location is excellent. You can get to the hotel from Exit B of the subway, through the intersection and the Huaiyuan Gate. It is also close to the Shenyang Forbidden City, so you can walk there.
Original TextTranslated by Google
Response from Property: Every touch, every expectation, I send my deepest wishes to you every day, Xiaoji
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
15 review
2.5/5
Posted on Aug 5, 2024
This is the most unsatisfactory hotel I have ever stayed in during my trip! It was the heaviest rain in the history of Shenyang that day. We had just gotten off the high-speed train. We didn’t know how to get to the hotel conveniently. We called the front desk, but they couldn’t provide us with anything. The subway entrance is only more than 200 meters away from the hotel. We asked if there was any way to make the child comfortable to go to the hotel. , just say no and the phone will be blocked! We adults and a few children entered the store wet. The procedures after entering the store were also slow. When I lived there, the bathroom leaked, the floor was completely wet, the air conditioner was slow to cool down, and the power switch often tripped. Because we had booked for 3 days and couldn't refund, we couldn't bear to stay. When we were checking out, we heard all kinds of dissatisfaction, and they didn't even lend us a fruit knife to eat fruit. I am so disappointed with All Seasons Hotel this time! We also asked the front desk what delicious food was nearby, and their answer was that you should open **Dianping and check it out. I was convinced! What an excellent answer!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review! We sincerely apologize for the inconvenience caused to you by the facilities and equipment. We will definitely face up to our shortcomings and actively improve. We look forward to your visit and supervision again!
Guest User
Double Bed Room With Smart Guest Control, Smart Toilet, Mobile Screen Casting, And Mini Fridge
Stayed in Jun 2024
Family
1 review
1.8/5
Posted on Jun 29, 2024
This environment is really terrible. There is a garbage dump downstairs. It's so noisy all night that I can't even sleep.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to share your stay experience with us. We are truly sorry for causing you a series of unpleasant stay experiences. All the staff at JI Hotel are deeply sorry for your above comments. All your valuable opinions will ensure that you will have a different stay experience next time. We will make non-stop rectifications. Thank you for your trust and support. We look forward to your next stay and wish you a happy life. ----The kind and friendly Xiao Ji hopes to receive your five-star praise next time.
Guest User
Superior Queen Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The room is fully equipped, the service is attentive, and bottled water is free
Original TextTranslated by Google
Response from Property: Your praise is the best promise for our hotel. We will continue to maintain high-quality services and prepare for your next visit.
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 1, 2024
Except there is no place to park, everything else is great!
Original TextTranslated by Google
Response from Property: Thank you for your compliments about our hotel, we are honored to have had you spend a wonderful evening. We attach great importance to your evaluation and will continue to improve our services so that you will be satisfied every time you stay.
Guest User
Double Bed Room With Smart Guest Control, Smart Toilet, Mobile Screen Casting, And Mini Fridge