Lavande Hotel (Shenyang Palace Museum Middle Street Pedestrian Street Metro Station) Reviews
Lavande Hotel (Shenyang Palace Museum Middle Street Pedestrian Street Metro Station)
No.235 Zhongjie Road, Shenhe District, Shenyang, Liaoning, ChinaView Hotel Details
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Lavande Hotel (Shenyang Palace Museum Middle Street Pedestrian Street Metro Station) Guest Reviews
4.8/5
Excellent
4881 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(4881)
Positive reviews(4811)
Reviews with photos/video(629)
Easy to get around(613)
Convenient for shopping(345)
Large rooms(285)
Friendly front desk staff(283)
Delicious breakfast(175)
Close to metro(163)
Would stay again(137)
Elevator was OK(66)
Negative reviews(70)
Anonymous User
Business Room (2 beds)
Stayed in Feb 2025
Travel with friends
7 review
Outstanding
Posted on Feb 20, 2025
Good location.
Near palace museum
Walking distance to morning market.
On top of shopping street
Response from Property: Thank you very much for your stay and praise! We are glad that Lavande Hotel can bring you a wonderful time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. Looking forward to visiting again!
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Osaka Chan
Deluxe Double Room
Stayed in Dec 2024
Couples
40 review
Amazing
Posted on Jan 4, 2025
We extended our 3-night stay due to the hotel's excellent location. Receptionist Ms. Kivi (黄红娟) demonstrated exceptional customer service skills, showcasing her professionalism. As the first point of contact, the reception counter sets the tone for a guest's experience, and Ms. Kivi truly made a great impression.
Response from Property: Thank you for your choice. It is my endless honor for Xiaoli to receive your recognition and praise. Your satisfaction is our greatest affirmation! During your stay, we will do our best to provide you with a better stay experience! For you, we will continue to surpass and improve, and look forward to your next beautiful encounter. Xiaoli hopes you can come back again.
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INN JYE
Family Room
Stayed in Dec 2024
Family
16 review
Outstanding
Posted on Dec 28, 2024
The hotel location is very good which is besides the shopping street, metro station.
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Chai Gek
Business Double Bed Room With Full House Smart Control And DeRucci Mattress
Stayed in Sep 2024
Family
2 review
Outstanding
Posted on Sep 9, 2024
Location is great and near to all the attractions.
Specially thanks to 李姐 for providing us great hospitality service.
Response from Property: 感謝您的選擇，小麗能得到您的肯定與讚揚是小麗無盡的榮幸。您的滿意就是對我們最大的肯定！入住期間，我們會盡我們最大的努力與權限，爭取為您帶來更好的入住體驗！為了您，我們將不斷超越與完善，期待與您下次美麗的邂逅。 小麗希望您能再次歸來。
白雪在东北
Superior Double Room
Stayed in Dec 2024
Solo travelers
8 review
Great
Posted on Jan 3, 2025
The location was great! An easy walk to the metro, the Palace Museum, and to a great number of shopping centers in the nearby vicinity. There are also loads of different snacks to try from the food stalls that line several of the streets.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Veruca666
Deluxe Double Room
Stayed in Oct 2024
Couples
1 review
Very Good
Posted on Nov 6, 2024
Great location. Train station just downstairs. Hotel right on the main pedestrian shopping street. Walkable distance to the palace. Room is comfortable and clean. Great place to stay.
Response from Property: 感謝您的選擇，小麗能得到您的肯定與讚揚是小麗無盡的榮幸。您的滿意就是對我們最大的肯定！入住期間，我們會盡我們最大的努力與權限，爭取為您帶來更好的入住體驗！為了您，我們將不斷超越與完善，期待與您下次美麗的邂逅。 小麗希望您能再次歸來。
Anonymous User
Queen Room With View
Stayed in Jul 2024
Couples
20 review
Posted on Jul 25, 2024
Hotel room 2016 needs some kind of maintenance around the toilet area, such as the door edge outside the toilet. Also, the toilet flushing system seems weak.
The shuttle curtain for the toilet is also dirty.
Room flooring cleanliness can be done much better.
The room corridor to the lift has a stinko smell, which hotel should do something to get rid of it.
The shared lift is horrible. Other than long waiting time since lavande taking up rooms level 18 to 21, the rest belongs to Taoyuan hotel, the lift is very dirty. Since this is a shared lift, all the tenants should put in the effort to maintain the lift condition.
The location is great, though.
If I were to visit Shenyang 中街 again, I would not choose to stay in this hotel.
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Response from Property: Dear guest: Thank you very much for choosing Lavande Hotel and pointing out our shortcomings. We are deeply sorry. If you are not satisfied with the room facilities, please inform our staff. We hope to provide you with high-quality products and excellent services. We leave you with wonderful memories and apologize again for not giving you a wonderful experience. We sincerely look forward to your visit again. We hope you will have the opportunity to come back to Shenyang to review our results!
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Guest User
Business Room (2 beds)
Stayed in Jan 2025
Family
1 review
Outstanding
Posted on Jan 18, 2025
Staffs are friendly, location is good.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2023
Travel with friends
2 review
Outstanding
Posted on Mar 17, 2023
mmmmm
Response from Property: The customer's comments are enough to give Xiaoli firm confidence. Just getting along with her once has left such an unforgettable memory for the guest. Xiaoli's service concept is friend-style service. A cup of scented tea can bring the customer closer. What about the distance between Xiaoli? If you spend more time with Xiaoli in the coming days, will you fall in love with Xiaoli out of control? Xiaoli is in Shenyang, looking forward to your next meeting. We meet again~
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Guest User
Queen Room With View
Stayed in Feb 2025
Solo travelers
18 review
Great
Posted on Feb 18, 2025
Shenyang Lavande Hotel (Shenyang Imperial Palace Middle Street Subway Station Branch)
It is right above the Shenyang Zhongjie subway station, with Zhongjie Pedestrian Street right at the door. It is really a great place to travel and eat. The Shenyang Imperial Palace, the Marshal's Mansion and the Governor-General's Mansion of the Three Eastern Provinces are all within walking distance.
Original TextTranslated by Google
6/19
Response from Property: My darling，小麗看到您对我们如此高的评价，真的很高兴，一直以来，小麗都秉持着“自然、亲和、真诚”的服务理念，让每一位小麗的住客都感受到朋友般的真诚，您与小麗相遇，就像伯乐遇到千里马，发现我们如此多的优点，让我们很是感动。从您的字里行间都可以看出您对我们的爱，那么，请记得，如果爱，请深爱哦~小麗期待您的再次光临，么么哒~
Guest User
Business Room (2 beds)
Stayed in Feb 2025
Family
1 review
Outstanding
Posted on Feb 21, 2025
The bed is very comfortable. After traveling, the whole family slept soundly. The cleaning lady was warm and thoughtful. She took the initiative to hand over the leftover items to the front desk, otherwise I would not know that I had left them. The attitude of the front desk staff was also very good. The overall experience was very good. I will book here again next time I come to Shenyang👍
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are glad that Lavande Hotel can bring you a wonderful time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. Looking forward to visiting again!
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Sanyuejieer
Deluxe Double Room
Stayed in Feb 2025
Other
15 review
Outstanding
Posted on Feb 20, 2025
Very satisfied with all aspects, right on Zhongjie Street, the location is invincible, the service is also very good, the hygiene is clean and tidy, the only bad thing is that the quilt has static electricity, after turning off the lights, you can only see crackling lightning, I don't know if it can be improved, overall good comments
Original TextTranslated by Google
Response from Property: 看到客官您的點評酒店小夥伴們萬分開心。很榮幸我們的服務得到您的評價，我們一貫保持熱情真摯地為客人服務。酒店在中街步行街，位於繁華的商業圈，附近有 大悦城.恆隆商城，舒適、靜謐、温暖、樸實的住宿空間是我們酒店人致力為您打造的生活方式，我們很期待您經常來看看,等您回家哦
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2025
Family
1 review
Outstanding
Posted on Feb 17, 2025
The hotel is in a good location, with Zhongjie downstairs, convenient transportation, and the room is very warm. If you travel with your baby in winter, you may be afraid that the heating in the place you live is not good. The bathroom is separated into dry and wet areas and there is a small refrigerator.
Original TextTranslated by Google
Response from Property: 感謝您的選擇，小麗能得到您的肯定與讚揚是小麗無盡的榮幸。您的滿意就是對我們最大的肯定！入住期間，我們會盡我們最大的努力與權限，爭取為您帶來更好的入住體驗！為了您，我們將不斷超越與完善，期待與您下次美麗的邂逅。 小麗希望您能再次歸來。
Duwanjuanshuandxingwanlilu
Business Double Bed Room With Full House Smart Control And DeRucci Mattress
Stayed in Feb 2025
Family
6 review
Outstanding
Posted on Feb 22, 2025
The hotel is in a very good location, right on Zhongjie Street. You can walk to the Forbidden City and the Marshal's Mansion. There are also many delicious foods on Zhongjie Street, and takeaways can be delivered to the room. The room has a great view and you can see the snow. I will choose this place again next time I come.
Original TextTranslated by Google
Response from Property: The hotel partners are very happy to see your comments. It is an honor for our service to be evaluated by you. We always maintain enthusiasm and sincerity to serve our guests. The hotel is located on Zhongjie Pedestrian Street, in a bustling business district, with Joy City and Hang Lung Mall nearby. The comfortable, quiet, warm and simple accommodation space is the lifestyle that our hotel staff is committed to creating for you. We look forward to your frequent visits and waiting for you to come home.
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Muguangshangmei
Queen Room With View
Stayed in Feb 2025
Family
28 review
Very Good
Posted on Feb 12, 2025
Facilities: The hotel is simple yet stylish, combining modern and warm elements to create a comfortable accommodation environment for guests.
Hygiene: Clean and sanitary.
Environment: The hotel is located in the bustling Zhongjie business district, which is convenient for travel.
Service: OK, the front desk and cleaning are good.
Friendly reminder:
1. It is recommended that the hotel can set up disposable shoe-wiping towels. After walking in the snow in winter, you can't wipe your shoes when you return to the hotel.
2. Can you make the bed when cleaning the room?
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Original TextTranslated by Google
Response from Property: Thank you for your choice. It is my endless honor to receive your recognition and praise. Your satisfaction is the greatest affirmation to us! During your stay, we will do our best to provide you with a better stay experience! For you, we will continue to surpass and improve, and look forward to your next beautiful encounter. Xiaoli hopes you can come back again.
Show More
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