Atour Hotel Youth Avenue Metro Station Renao Road Shenyang

Atour Hotel Youth Avenue Metro Station Renao Road Shenyang Reviews

Atour Hotel Youth Avenue Metro Station Renao Road Shenyang

No. 12, Renao Road, Shenyang, ChinaView Hotel Details
Atour Hotel Youth Avenue Metro Station Renao Road Shenyang
Atour Hotel Youth Avenue Metro Station Renao Road ShenyangAtour Hotel Youth Avenue Metro Station Renao Road ShenyangAtour Hotel Youth Avenue Metro Station Renao Road Shenyang
Check available rooms for your travel dates
We Price Match
1 night

Atour Hotel Youth Avenue Metro Station Renao Road Shenyang Guest Reviews

4.8/5
Excellent
1467 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
Filter by:
Sort by:
All Reviews(1467)
Positive reviews(1454)
Reviews with photos/video(255)
Delicious breakfast(205)
Classy environment(175)
Friendly front desk staff(170)
Awesome amenities(144)
Convenient parking(50)
Convenient for shopping(34)
Close to metro(23)
Easy to call taxis(13)
Negative reviews(13)
Thomas
Superior Suite
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Traveled for a business appointment to Shenyang. Staff is very nice and super friendly and helpful. Unfortunately nobody speaks English, but this was no problem for me. All hotel areas including the room are very clean and very modern. Very nice Sadly the staff at the breakfast room didn't fill the coffee maschine with milk, so the cappuccino wasn't very satisfying. They blamed the "broken" maschine but actually only no milk was added. All in all it was a very good stay, even i had this small issue, i will definetly come back if I come to shenyang again!
Response from Property: Dear customer: Thank you very much for your stay with us. We sincerely welcome you to visit our hotel in Shenyang again. Your satisfaction is our tireless pursuit.I am very sorry for not having further communication and explanation with you regarding the coffee machine issue you mentioned. The coffee machine bubble equipment is blocked and damaged. We have contacted the manufacturer to mail the replacement part, but it has not yet arrived. Therefore, the device is currently unable to produce cappuccino and latte.I'm very sorry for not providing you with a perfect experience. We will prepare coffee and a small surprise for you on your next visit. Siwen.Kong General Manager
Beaunitta van Wyk
Superior Queen Room
Stayed in Dec 2023
Friends
3 review
4.7/5
Amazing
Posted on Dec 24, 2023
This hotel is in a good location, accompanied by a welcoming staff that truly adds to the experience. Our room was clean and well-maintained, equipped with all the essential amenities: shampoo, conditioner, body wash, toothpaste, toothbrushes, fresh towels, slippers, and complimentary bottled water. What truly made our stay unique was the innovative room service! A robot delivered our food, an intriguing and fascinating experience that added an extra touch of modernity and excitement to our visit.
Response from Property: Thank you for taking the time to evaluate Duo'er's service. Yaduo's pursuit is not only customer satisfaction, but also to surprise and move customers. Duo'er will never forget her original intention and continue to work hard to provide you with better service and a higher quality stay experience. Duo'er looks forward to meeting you again and wishes you a happy life!
dementia
Smart Suite (Living room, fridge)
Stayed in Jan 2024
Solo travelers
6 review
1.7/5
Posted on Jan 31, 2024
My second stay here. The first stay was fine, this time it was horrible. Booked a room for 12 days, not even once that they vacuumed the floor. Carpet is super dirty. Strong cigarette smell coming through the heater’s vent almost everyday and night. I coughed so much that my chest hurt and I had troubles breathing, so I had to check out early. Apparently they protect the indoor smokers in this hotel. I guess they won’t care until they are shown some medical bills. The “non-smoking room” sign is just for decoration. No fines, nothing. Will never come back again. Terrible stay. No, scratch that, it was disgusting.
Response from Property: Dear customer: We are very sorry for the bad accommodation experience you had. We have thoroughly investigated the issue you raised.Regarding the smoke odor issue you raised, we have thoroughly inspected the exhaust system and reinforced the smoke blocking system of the exhaust duct.Regarding the carpet cleaning issue you raised, you were not in the room when the waiter vacuumed, and there was indeed a situation of careless cleaning. At present, we have removed the room carpet for thorough cleaning.Your opinion is very important to us, and we care about the experience of all guests,Looking forward to your next visit.
Crystal2023
Smart Room (Double bed) (Fridge)
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 30, 2023
The location was good, about 10 minutes walk from QingNianGongYuan metro station. All staff I met here were friendly and warm, and provided the service I asked for. The room was spacious and clean, with smart toilet bowl. The king-sized bed was super comfy. Breakfast was of good quality. Free, self-service laundry was of great convenience to travellers. They also provided free ice-cream and souvenirs.
Response from Property: Thank you for your review. Welcome back next time. I wish you have a pleasant time.
Lance Ngo
Superior 2-bed Room
Stayed in Nov 2023
Business travelers
9 review
4.5/5
Great
Posted on Dec 12, 2023
Not the best location but overall great experience. Clean and updated
Response from Property: Seeing you praising Duo'er like this, Duo'er is extremely happy. There is always unexpected warmth in Yaduo! Seeing how happy you are staying, I believe the service provided by our front desk partners must have made you feel at home. Yaduo started with hotels, but not just hotels. I hope you can come to our Yaduo hotel again next time. We wish you a happy life and smooth work. Looking forward to meeting you again~
Guest User
Superior Queen Room
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 26, 2023
Location is nice. Not far from the subway. Clean room. Breakfast is ok for foreigners and Chinese
Response from Property: Dear , thank you very much for choosing our hotel. Your satisfaction makes us extremely happy. I look forward to meeting you next time. I wish you a happy life.
Guest User
Stayed in May 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 19, 2023
Very well located hotel, close to one of the city's night markets. Brand new. Nice staff. Good value for money.
Response from Property: Nice to receive your recognition,Trust between people is that simple,Kiss and trust each other,How can Duoduo disappoint their relatives,Thank you for your stay and we look forward to seeing you again!
Guest User
Smart Room (2 beds) (Fridge)
Stayed in Mar 2023
Family
2 review
5.0/5
Outstanding
Posted on Mar 17, 2023
Very good experience
Response from Property: Thank you for your five-star review of our hotel,We are a young and energetic hotel。We are committed to making your experience a great experience,Have a nice trip in Shenyang! Welcome here next time!
Guest User
Executive Queen Room
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 5, 2023
nice good
Guest User
Stayed in May 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on May 21, 2023
Satisfied
Guest User
Superior Queen Room
Stayed in Aug 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 18, 2022
Great!
snakin_yang
Superior Queen Room
Stayed in Apr 2024
Business travelers
50 review
5.0/5
Outstanding
Posted on Apr 28, 2024
After several comparisons, I chose Atour, and it turned out to be very correct. Shenyang is currently the city where I have seen the most Atour. This Atour is 600 meters walk from the subway station, and it only takes a few minutes to get there. It is very convenient. The most important thing is that it is a single-family building. You don't have to compete with people in other hotels, apartments or office buildings for elevators. It is safer and more private. Although the building faces the street, this road is not considered a main road, so it is not noisy. Behind the building is a residential area with a very concentrated number of restaurants, not big restaurants, but down-to-earth home-style restaurants. I like it very much. Let’s talk about the room. First of all, thank you for upgrading the room to Jimu room type. Secondly, thank you for meeting my humidifier requirement. The dry weather in the north is driving me crazy, so I finally had a good night's sleep with a humidifier. Thirdly, I also appreciate the demand for late check-out. Because the train time is very awkward, so after I asked for a paid late check-out, considering my actual situation, I was given a free late check-out, which was quite considerate and understanding. In short, as an Atour fan, this Atour is the best one so far. When the hardware difference is not big, software is the core barrier that is most difficult to surpass! See you next time in Shenyang! By the way, I found a few good books on the first floor, thumbs up for the taste👍
Original TextTranslated by Google
6/10
Response from Property: Hello, dear friend of Duoer: Thank you for taking the precious time to comment on Duoer's service. Duoer is really happy to see your evaluation! With your encouragement, we will work harder. The nearest subway station to the store is Qingnian Park Subway Station! 8 minutes walk; the store is a single-family building, the lobby is on the first floor, and the guest rooms are on floors 2-9. All rooms have windows; the twin rooms face the sun and the road, and the glass is triple-layered to ensure sound insulation. Quiet; there is the Color TV Tower Night Market nearby, as well as barbecue restaurants (one grilled and one grilled), including happy skewers, iron pot stew, barbecue, old Beijing noodles with soybean paste, high school and low-end restaurants; welcome to come to Shenyang again! You can contact Duoer in advance, and Duoer will prepare a humidifier for you in advance and put it in the room; Duoer is very much looking forward to your next stay!
Ethervas
Superior 2-bed Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 11, 2024
The location is easy to find. Atour is as comfortable and clean as always. The tea is delicious.
Original TextTranslated by Google
Response from Property: Dear Duo friend, hello~ Duoer is very happy with your evaluation. Meeting you is a small fortune. Meeting you is our luck. I hope that everything Duoer does can make you feel our care and warmth... Looking forward to meeting you next time, rain or shine, we will wait for you~
Xiaoyuer
Executive Queen Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 10, 2024
If the service can be given 10 points, I will definitely give it 10 points. I drove from Beijing to Shenyang during the May Day holiday. I left my car at the hotel and took a taxi to go to various attractions. It is not far from the Color TV Tower Night Market and is very close. When I checked in, the beautiful and handsome guy the day before yesterday was super enthusiastic and gave me two boxes of fruit. It was so thoughtful to inform that all the food on the first floor is free. What surprised me the most was that a breakfast express hotel could have such a meal. My son said it was a conscientious businessman, even though it was better than the star-rated hotels we stayed in. We just stayed one night in a transit station, but the hotel gave us a pretty good impression from all aspects. A hotel in Dandong we went to later was really incomparable. Shenyang is really a very welcoming city and we will go there again in the future.
Original TextTranslated by Google
Response from Property: Dear customer: We are very touched by your affirmation. Your satisfaction is also our inexhaustible motivation to continue to maintain a high level of service! I will share your affirmation with all our partners so that they can also share this joy! Looking forward to your visit again!
lee sir
Superior 2-bed Room
Stayed in May 2024
Family
29 review
5.0/5
Outstanding
Posted on May 3, 2024
The service is very good, the breakfast is also good, the sleep is comfortable, the environment is good, the location is also very convenient, and there is a barbecue restaurant nearby. Things that need to be improved: parking is difficult and wifi is difficult to use.
Original TextTranslated by Google
Response from Property: Dear Duoyou: Thank you for taking the time to evaluate Duoer's service. Meeting you is a small fortune. Meeting you is our luck. We hope that everything Duoer does can make you feel our care and warmth. We are really sorry for the inconvenience. Duoer hopes that you can contact you to give us a sincere apology. Atour has always advocated neighborhood services, so Duoer is particularly concerned about everything during your stay! Duoer is not omnipotent, but will do its best for you.