Four Points by Sheraton Shenzhen Bao'an Reviews
Four Points by Sheraton Shenzhen Bao'an
No.70 Baomin 1st Road, Bao'an District, Shenzen, Guangdong, P.R.China, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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Four Points by Sheraton Shenzhen Bao'an Guest Reviews
4.7/5
Outstanding
907 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(907)
Positive reviews(889)
Reviews with photos/video(181)
Friendly front desk staff(136)
Delicious breakfast(97)
Easy to get around(61)
Well designed(37)
Well decorated(23)
Convenient for shopping(22)
Close to airport(21)
Nice elevator(9)
Negative reviews(18)
Guest User
Superior TwinRoom
Stayed in Oct 2023
Family
2 review
Great
Posted on Oct 11, 2023
Overall Great service. front desk helped us arrange taxi to airport. Room look new and spacious.
Response from Property: Thank you for staying with us and sharing a review! We look forward to welcoming you back to Four Points by Sheraton Shenzhen Bao'an.
AM - Htl
Superior Room
Stayed in Aug 2024
Solo travelers
371 review
Outstanding
Posted on Aug 21, 2024
i go for business and i always choose this
Response from Property: Thank you for staying with us and sharing a review! We look forward to welcoming you back to Four Points by Sheraton Shenzhen Bao'an.
Kachi
Deluxe Room
Stayed in Oct 2023
Business travelers
4 review
Posted on Oct 22, 2023
Good hotel in the area. Room was nice and comfortable. Food at the restaurant was disappointing. Pizza was horrible with a ketchup base. Burger was unfortunately available, only for one person whilst 6 of us wanted to order. Probably should have ventured outside for the meal.
Response from Property: Thank you for staying and sharing a review! We must apologize for the inconvenience you endured. We have shared your views with relevant departments for adjustment and look forward to welcoming you back to Four Points by Sheraton Shenzhen Bao'an.
Bon Hui
Superior Room
Stayed in Oct 2023
Business travelers
8 review
Outstanding
Posted on Oct 21, 2023
Location is not bad, probably 20 mins away from baoan airport. Overall service is good, room is clean and neat.
Response from Property: Thank you for staying with us and sharing a review! We look forward to welcoming you back to Four Points by Sheraton Shenzhen Bao'an.
Guest User
Deluxe Suite
Stayed in Apr 2023
Solo travelers
7 review
Outstanding
Posted on Apr 6, 2023
My stay here was very pleasant. The room had everything I needed, including ample USB ports for charging as well as wireless charging for compatible phones. The decor is modern, clean and stylish with photographs of Shenzhen on the walls which is a nice touch.
I used room service twice and the food was very high quality, well prepared and we'll presented. The menu caters for both Asian and western tastes.
All the staff I encountered were very friendly and helpful. I'd stay again.
Response from Property: Dear guest, hello! Thank you for choosing to stay at Four Points by Sheraton Shenzhen, Bao'an. The hotel is located in the bustling central area of Bao'an, close to core business and leisure business districts such as Haiya Colorful City, Bao'an Wanda Plaza, and Yifangcheng Shopping Center. We sincerely look forward to welcoming you again in the near future and bringing you a better stay experience
Losai
Superior Suite
Stayed in Dec 2023
Family
7 review
Posted on Jan 3, 2024
If you need to stay in Boa'an area, this hotel is a good choice.
Response from Property: Thank you for staying with us and sharing a review! We look forward to welcoming you back to Four Points by Sheraton Shenzhen Bao'an.
PUI MING
Superior TwinRoom
Stayed in Aug 2023
Family
2 review
Amazing
Posted on Aug 20, 2023
Decent hotel with nice staff. Located near a big mall and surrounded by shops and restaurants.
Response from Property: Thank you for staying with us and sharing a review! We look forward to welcoming you back to Four Points by Sheraton Shenzhen Bao'an.
Guest User
Superior Room
Stayed in Mar 2023
Couples
19 review
Amazing
Posted on Mar 21, 2023
Great stay at the weekend. Very clean room with their signatory pillows, quilt and mattress 👍🏻👍🏻Very friendly and helpful hospitality. The only thing was that the restaurant The Mesh did not offer buffet dinner at the weekend of our stay! But we will definitely go again and try it.
Response from Property: Thank you for staying with us and sharing a review! The dinner buffet is open on Friday and Saturday tentatively. We look forward to welcoming you back to Four Points by Sheraton Shenzhen Bao'an.
Guest User
Superior Room
Stayed in Jun 2023
Travel with friends
1 review
Outstanding
Posted on Jun 4, 2023
Bellota and klein are so nice,that I love here so much.
Response from Property: Thank you for staying with us and sharing a review! We look forward to welcoming you back to Four Points by Sheraton Shenzhen Bao'an.
Sirom
Superior Room
Stayed in Mar 2024
Business travelers
2 review
Very Good
Posted on Mar 19, 2024
All good!
Guest User
Superior Room
Stayed in Jan 2023
Business travelers
1 review
Outstanding
Posted on Jan 16, 2023
Joey nice
Response from Property: Dear guest, thank you for choosing Four Points by Sheraton Shenzhen Baoan for your trip to Pengcheng. I hope you had a pleasant, fulfilling and enjoyable holiday and look forward to your visit again~
Guest User
Superior Suite
Stayed in Sep 2024
Other
2 review
Outstanding
Posted on Sep 2, 2024
Stayed for two nights in a row. The bedding in this hotel is very comfortable. The room is clean and tidy. The lobby is very bright. Tina at the front desk gave good reviews for her service. The food was delivered by a robot. Lazy people can go directly to this hotel.
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Yeung
Superior TwinRoom
Stayed in Aug 2024
Family
36 review
Very Good
Posted on Sep 1, 2024
The worst thing about staying in hotels in Shenzhen so many times is this time, the air conditioner turned on to 16 degrees like 26 degrees, sleep sweating, small rooms, shower drain problems, completely can not go to the water, flooding, the only benefit , there is a massage on the 4th floor
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Guest User
Superior Room
Stayed in Aug 2024
Business travelers
4 review
Outstanding
Posted on Aug 31, 2024
I searched for this store online and made a reservation. After arriving at the store, Tina, the front desk receptionist, received good service during the process. She patiently responded to and solved the problem. The room was arranged very well. The hotel was clean and hygienic as a whole, and the breakfast was very delicious. I highly recommend it. 🛏️
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Guest User
Superior TwinRoom
Stayed in Aug 2024
Family
1 review
Very Good
Posted on Aug 18, 2024
The pillows in the room were dirty, and the room was full of fluff. Even if I changed the quilt, it was useless. As long as I shook the quilt, it was full of fluff. I, a rhinitis patient, really couldn't stand it. I stayed for one night and then left. I also left my face cream in the hotel bathroom and no staff contacted me
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