Gemu Hotel (Shenzhen Science and Technology Park Coast City Branch)

Gemu Hotel (Shenzhen Science and Technology Park Coast City Branch) Reviews

Gemu Hotel (Shenzhen Science and Technology Park Coast City Branch)

Yuehai Street Minghai Community Yueqin 1st Road No. 28 Ruiqiyuan, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Gemu Hotel (Shenzhen Science and Technology Park Coast City Branch)
Gemu Hotel (Shenzhen Science and Technology Park Coast City Branch)Gemu Hotel (Shenzhen Science and Technology Park Coast City Branch)Gemu Hotel (Shenzhen Science and Technology Park Coast City Branch)
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Gemu Hotel (Shenzhen Science and Technology Park Coast City Branch) Guest Reviews

4.2/5
959 review
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(959)
Positive reviews(903)
Reviews with photos/video(469)
Friendly front desk staff(101)
Easy to get around(58)
Convenient parking(52)
Many amenities(42)
Would stay again(33)
Close to beach(27)
Well decorated(17)
Loved the beach(8)
Negative reviews(56)
Ebenzo
Smart Cozy Room (Double bed)
Stayed in Jun 2024
Solo travelers
4 review
2.7/5
Posted on Jun 30, 2024
I had to change my first roomat 'GREEM' hotel because it hadn't been cleaned properly. I found a fake nail on the floor and the dishes were not washed. The staff did help me where they could. The rooms I saw were spacious enough for 1 person but the showerems were a strange layout with water going all over the floor. There are no hooks or shelves/wardrobe space to put your things properly. Furthermore, the bright light on the room mirror cannot be turned off. Finally, the TV app has only Chinese channels and the apps require you to pay for everything you want to watch. The metro station is about 10 min walk. There is a Lawsons convenience shop opposite and some local food placea nearby.
6/7
Response from Property: We are sorry that we were unable to bring you a pleasant stay this time. We will seriously reflect on and rectify the problems you reported. We hope to bring you a satisfactory stay next time and wish you a happy life. Gemu Hotel is located at the intersection of Houhai Avenue and Chuangye Road, Coastal City, Nanshan District, Shenzhen. Free parking is available and it is only a few minutes away from Coastal City! We look forward to your next visit!
CSMing
Smart Executive Room
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 4, 2024
This hotel is near metro station, around 1km walking distance. The front desk staffs are friendly and nice. We stay for 3 nights and upgraded the room for 2 nights. Is valuable for money.
Alfonso
Smart Room
Stayed in Dec 2023
Solo travelers
42 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Good place
7zamnnn
Smart Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Good location, convenient for takeout, Lawson nearby, 24-hour front desk, parking spaces available
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Dayanjingdemeimiaolvyouzhe
Smart Room
Stayed in Sep 2024
Couples
13 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The hotel service is very good, and they put themselves in the shoes of their customers. When I first booked, the flight was expected to arrive at 1 a.m., but the flight was delayed until 7 a.m., so the booked trip could not be carried out. When I learned about the delay, I canceled the reservation at 11 p.m. The hotel quickly agreed. It is not as bad as other hotels. The hotel is located on the main road, so you don't have to go to the village in the city. The surrounding environment is very good, not as dirty as the village in the city
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Response from Property: Hello! Thank you for your comments. Your support and encouragement are the greatest motivation for us to move forward. The GEM Hotel is about a 10-minute walk from the Coast City Shopping Center. It is also convenient to go shopping in the surrounding shopping malls. The bedding is equipped with the standard of star-rated hotels. We also prepare brewed tea, mineral water, etc. for our distinguished guests. We will continue to work hard to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. The front desk is at your service 24 hours a day. All the staff of the GEM Hotel look forward to your visit again!
Guest User
Smart Executive Room
Stayed in Sep 2024
Business travelers
2 review
3.0/5
Posted on Sep 16, 2024
The hotel is a little dirty, not like a new one, and the room is very small, the smart home is not smart, the light command does not work. The car can't drive into the lobby, it was raining heavily when I went there, and I got soaked when I got out of the car.
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Guest User
Smart Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The price is really good and the central area of ​​Nanshan is very good, the cost performance is very high, clean and comfortable
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Response from Property: Hello! Thank you for your comments. Your support and encouragement are the greatest motivation for us to move forward. The GEM Hotel is about a 10-minute walk from the Coast City Shopping Center. It is also convenient to go shopping in the surrounding shopping malls. The bedding is equipped with the standard of star-rated hotels. We also prepare brewed tea and mineral water for our distinguished guests. We will continue to work hard to create a warm and comfortable living environment for our guests and meet the requirements of different guests with the highest cost-effectiveness. The front desk is at your service 24 hours a day. All the staff of the GEM Hotel look forward to your visit again!
Anonymous User
Featured Superior Recreation Room
Stayed in Aug 2024
Other
5 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Facilities: Complete facilities, with washing machine and dryer, and the room is also very large Hygiene: Very good hygiene, food waste will be collected quickly after being placed outside the door, and cleaning is also timely Environment: The environment is not bad Service: The service is not bad, and any needs will be met in a timely manner
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Response from Property: Thank you for your affirmation and praise. I am so excited that I can't sleep tonight! We will continue to work hard and never let you down. . . . ! ! ! Gemu Hotel is located at the intersection of Houhai Avenue and Chuangye Road, Coastal City, Nanshan District, Shenzhen. Parking is free and it is only a few minutes away from Coastal City!
Guest User
Smart Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The environment is good. Facilities: Not bad Hygiene: Clean Environment: Very good Service: Enthusiastic
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Guest User
Featured Suite
Stayed in Aug 2024
Business travelers
8 review
1.0/5
Posted on Aug 16, 2024
The giant screen movie room is the theme of the hotel, and all movies above 95 cannot be watched! The smart system in the room is broken, and the so-called manager told me that it was a free upgrade, but it was actually my real money!
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Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry for the inconvenience caused by not following up on all details in time. We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Anonymous User
Smart Cozy Room (Double bed)
Stayed in Aug 2024
Couples
7 review
1.0/5
Posted on Aug 17, 2024
This is the worst hotel I have ever stayed in in Shenzhen. First of all, the front store staff performed very poorly and were completely unprofessional. The check-in process took a very long time. Then the room environment is very bad. First of all, the room is extremely small. When the bathroom door is opened, it will directly hit the bed. There is no dry and wet separation in the laundry room. Even the toilet paper will be soaked after taking a shower, not to mention how embarrassing it is when going to the toilet. The decoration in the room was also very sloppy, the sink was at the end of the bed, exposed wires could be seen everywhere, the chairs were broken, and the cleaning was not in place. Totally negative review!
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Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry for the inconvenience caused by not following up on all details in time. We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Smart Cozy Room (Double bed)
Stayed in Aug 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Aug 4, 2024
This hotel is very suitable for family travel. The room design and structure are very popular. I look forward to staying here next time.
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Llllllllh
Featured Superior Recreation Room
Stayed in Jul 2024
Couples
13 review
1.5/5
Posted on Jul 28, 2024
不會推薦這家酒店 最基本的充電器都沒有 衛生一般 入住時沖涼地方地下濕 馬桶都是濕的 床頭櫃冇辦法關起 長期處於開的狀態 洗手間門都有問題 淨係可以開到一半 
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SukiYu1224
Smart Room
Stayed in Jun 2024
Family
6 review
3.0/5
Posted on Jul 4, 2024
I walked to Coast City for more than ten minutes. The beds and pillows were comfortable, but the hygiene was poor. There were hairs and cockroaches* on the floor, stains on the cups, and finger marks on the mirror.
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SukiYu1224
Smart Room
Stayed in Jun 2024
Family
6 review
2.7/5
Posted on Jul 2, 2024
The bed is comfortable. There is no door to the shower room. The water easily makes the bathroom wet, which is inconvenient. There are stains on the cup and fingerprints on the mirror. It is not clean enough.
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