Tianhe Hotel (Shenzhen Baoan Airport T3 Terminal Branch) Reviews
Tianhe Hotel (Shenzhen Baoan Airport T3 Terminal Branch)
No.19, Huitingju Huidage, No.5005 Baoan Avenue, Sanwei Community, Hangcheng Street, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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Tianhe Hotel (Shenzhen Baoan Airport T3 Terminal Branch) Guest Reviews
4.2/5
324 review
Verified reviewsLocation4.2
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(324)
Positive reviews(304)
Reviews with photos/video(58)
Offers pick-up/drop-offs(75)
Close to airport(45)
Easy to get around(40)
Convenient location(37)
Friendly front desk staff(24)
Delicious breakfast(14)
Average sound insulation(13)
Perfect for business trips(3)
Negative reviews(20)
柠檬24
Basic Double Room
Stayed in 2024年10月
Family
77 review
Outstanding
Posted on 2024年10月30日
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa good
Response from Property: Thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Freddie WeiGuang
Basic Double Room
Stayed in 2024年7月
Solo travelers
10 review
Posted on 2024年7月21日
A perfect stay for a short stay which is near the airport. The room space is big. The building is old however it is still acceptable at this pricing.
Response from Property: Thank you for choosing Tianhe Hotel and sharing your stay experience. The hotel is an 8-minute drive from the new terminal of Shenzhen Bao'an International Airport, and 30 minutes from Shenzhen International Convention and Exhibition Center, OCT, and Window of the World. The hotel offers free airport shuttle bus, self-service laundry, and free parking. Thank you again for your praise and sincerely welcome you to visit again.
YapEugene
Basic Double Room
Stayed in 2024年12月
Family
9 review
Posted on 2024年12月21日
Friendly staff ready to help at all times. Free shuttle to the airport is a big plus!!!
Khir Ramadhan
Basic Double Room
Stayed in 2024年3月
Solo travelers
2 review
Very Good
Posted on 2024年5月8日
Just for 1 day stay is ok for layover. Near airport
Response from Property: Thank you for choosing Tianhe Hotel and sharing your stay experience. The hotel is an 8-minute drive from the new terminal of Shenzhen Bao'an International Airport, and 30 minutes from Shenzhen International Convention and Exhibition Center, OCT, and Window of the World. The hotel offers free airport shuttle bus, self-service laundry, and free parking. Thank you again for your praise and sincerely welcome you to visit again.
Haroon Awan
Basic Double Room
Stayed in 2023年12月
Travel with friends
12 review
Outstanding
Posted on 2023年12月3日
Neat and tidy rooms. Good facilities and cooperative staff. Breakfast buffet is reasonably good. Highly recommended for professional stays
Response from Property: Thank you for choosing Tianhe Hotel and sharing your stay experience. The hotel is an 8-minute drive from the new terminal of Shenzhen Bao'an International Airport, and 30 minutes from Shenzhen International Convention and Exhibition Center, OCT, and Window of the World. The hotel offers free airport shuttle bus, self-service laundry, and free parking. Thank you again for your praise and sincerely welcome you to visit again.
Soh
Basic Double Room
Stayed in 2024年2月
Solo travelers
15 review
Posted on 2024年2月20日
This is under Hangting chain. It is located near the airport and is also next to an electric vehicle charging station. It is very noisy and difficult to sleep because the noise from the planes.
Response from Property: Thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Romilnotromeo
Basic Double Room
Stayed in 2023年12月
Couples
24 review
Very Good
Posted on 2024年1月15日
Accessible for layovers. They also have free shuttle service so its very good for late flights or early layovers.
Response from Property: Thank you for choosing Tianhe Hotel and sharing your stay experience. The hotel is an 8-minute drive from the new terminal of Shenzhen Bao'an International Airport, and a 30-minute drive from the Shenzhen International Convention and Exhibition Center, OCT and Window of the World. The hotel provides free airport shuttles, self-service laundry rooms and free parking lots; thank you again for your praise, sincerely Welcome to visit again
Alexandra89
Basic Double Room
Stayed in 2023年12月
Business travelers
4 review
Posted on 2023年12月19日
Hotel has a nice reception but the rooms are quite small and the walls in the room and in the bathroom are really dirty. The same behind the bed, there is dirtiness on the floor.
This place has a 2 washing machine with dryer but one was broken. You can find here the iron (steamer) here.
We were looking for some restaurant/bar and the receptionist was trying to help us, but she had no clue was is around the hotel.
We appreciate the service - drop off at the airport.
Response from Property: Thank you for choosing Tianhe Hotel and sharing your stay experience. The hotel is an 8-minute drive from the new terminal of Shenzhen Bao'an International Airport, and a 30-minute drive from the Shenzhen International Convention and Exhibition Center, OCT and Window of the World. The hotel provides free airport shuttles, self-service laundry rooms and free parking lots; thank you again for your praise, sincerely Welcome to visit again
amelia
Basic Double Room
Stayed in 2023年12月
Solo travelers
3 review
Very Good
Posted on 2023年12月20日
Old building, cleanliness ok, quick check in, surprisingly breakfast was better than expected.
Response from Property: Thank you for choosing Tianhe Hotel and sharing your stay experience. The hotel is an 8-minute drive from the new terminal of Shenzhen Bao'an International Airport, and a 30-minute drive from the Shenzhen International Convention and Exhibition Center, OCT and Window of the World. The hotel provides free airport shuttles, self-service laundry rooms and free parking lots; thank you again for your praise, sincerely Welcome to visit again
Guest User
Basic Double Room
Stayed in 2023年12月
Family
2 review
Posted on 2024年2月3日
It smelt like smoke, hair in bathroom, no easy with large suitcases
Response from Property: Thank you for choosing Tianhe Hotel and sharing your stay experience. The hotel is an 8-minute drive from the new terminal of Shenzhen Bao'an International Airport, and a 30-minute drive from the Shenzhen International Convention and Exhibition Center, OCT and Window of the World. The hotel provides free airport shuttles, self-service laundry rooms and free parking lots; thank you again for your praise, sincerely Welcome to visit again
TimurTravelled
Basic Double Room
Stayed in 2023年11月
Travel with friends
24 review
Very Good
Posted on 2023年12月21日
We found a dead cockroach, but otherwise a great hotel.
Response from Property: Thank you for choosing Tianhe Hotel and sharing your stay experience. The hotel is an 8-minute drive from the new terminal of Shenzhen Bao'an International Airport, and a 30-minute drive from the Shenzhen International Convention and Exhibition Center, OCT and Window of the World. The hotel provides free airport shuttles, self-service laundry rooms and free parking lots; thank you again for your praise, sincerely Welcome to visit again
GangChuang
Basic Double Room
Stayed in 2023年4月
Business travelers
50 review
Posted on 2023年5月1日
Hotel location is little bit complicated.
But check in is smooth.
Bath is not much clean but acceptable.
Bed is hard for me.
Breakfast is not special.
Response from Property: Thank you very much for choosing Tianhe Hotel and sharing your stay experience. The hotel is an 8-minute drive from the new terminal of Shenzhen Bao'an International Airport, and 30 minutes from the Shenzhen International Convention and Exhibition Center, OCT and Window of the World. The hotel provides free airport shuttles, self-service laundry rooms and free parking lots; thank you again for your five-point review , sincerely welcome you to visit us again
Daddy Tom
Basic Double Room
Stayed in 2024年8月
Business travelers
11 review
Outstanding
Posted on 2024年8月10日
Good hotel
Response from Property: Thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Basic Double Room
Stayed in 2023年12月
Business travelers
2 review
Outstanding
Posted on 2024年2月17日
Good nice stay worth it
Response from Property: 感謝您選擇天合酒店並分享您的入住感受。酒店距深圳寶安國際機場新客運大樓8分鐘車程，深圳國際會展中心、華僑城、世界之窗均30分鐘到達；酒店提供機場免費接送班車，自助洗衣房、免費停車場；再次感謝您的好評，誠摯歡迎您的再次光臨
（G）Gbo
Basic Double Room
Stayed in 2024年12月
Couples
19 review
Amazing
Posted on 2024年12月18日
The room is clean and well equipped. The front desk service is very good. The basic facilities are complete. There is an airport shuttle bus service. The hotel is in a good location. It is suitable for resting. I recommend everyone to stay here.
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