7th Floor, Qianhai Maple Leaf Building, Changxing Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Shenzhen yumeilife Hotel apartment Guest Reviews
3.6/5
31 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.5
Service3.5
Cleanliness3.4
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All reviews(31)
Positive reviews(28)
Reviews with photos/video(7)
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Negative reviews(3)
Nature yeung
French-Style Loft Suite - 3-Bedroom
Stayed in giu 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on 13 giu 2024
good~
Euxx
Loft Suite - 3-Bedroom
Stayed in nov 2023
Travel with friends
25 review
2.2/5
Posted on 20 nov 2023
The self-service check-in system is a bit cumbersome. It requires a deposit of $500. You must have a pw to check in after 1500. It is similar to airbnb listings but requires a hotel check-in pattern.
The house is relatively dilapidated and there is a big gap between it and the official picture.
It's clean and tidy. I saw tiny cockroaches in the living room and there was dust on the cabinets.
The transportation location is convenient, just a few minutes walk from the subway entrance.
The price/performance ratio is not high. I think there are better options for the same price.
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Stayed in mag 2024
Other
0 review
5.0/5
Outstanding
Posted on 15 mag 2024
The accommodation is great. There is an administrator at the door all day long. It is very close to the subway station. There are many delicious foods. I can't eat them all. I will stay here again when I come to visit in the future
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Miu
French-Style Loft Suite - 3-Bedroom
Stayed in mag 2024
Travel with friends
1 review
1.0/5
Posted on 6 mag 2024
I was very disappointed with the apartment I booked on trip.com, especially regarding the cleanliness. When I checked in, I found dead flying ants in the room, stains on the bed, and yellowing pillows, indicating that the cleaning work was not done well enough. Secondly, the apartment does not have a front desk to handle check-in, and you need to contact the landlord through WeChat, which makes the entire check-in process very troublesome. Furthermore, the Wi-Fi speed is very slow and it is impossible to surf the Internet smoothly, which brings inconvenience to the travel. What is even more unacceptable, however, is that there are cockroaches in the room. This kind of hygiene problem cannot be tolerated. This situation made me feel very uneasy and nauseated, and completely ruined my mood for the trip.
Will definitely not choose this apartment again or recommend it to others. I hope trip.com can strengthen the supervision of housing listings to ensure that users have a clean and comfortable accommodation environment.
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Stayed in apr 2024
Family
0 review
5.0/5
Outstanding
Posted on 22 apr 2024
The location is very good, the transportation is convenient, it is very close to the subway station, and there are all kinds of food downstairs
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Stayed in apr 2024
Other
0 review
5.0/5
Outstanding
Posted on 30 apr 2024
Booked for the second time, the room is very clean, the decoration is comfortable, great
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Stayed in apr 2024
Other
0 review
5.0/5
Outstanding
Posted on 5 mag 2024
The room is clean! Comfortable to live in! A great experience
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_Que11a_
Loft Suite - 3-Bedroom
Stayed in mag 2023
Travel with friends
17 review
1.0/5
Posted on 7 mag 2023
First of all, the service attitude is not good. The first time I went to the hotel, I couldn’t find the front desk, and no one responded. I called me directly on WeChat and he checked in online. The corridor was hot and troublesome. Not all of us have mainland phone calls. The number, I can't fill in the check-in information at all, and if I call him again, he will just say a few words and hang up on me! Poor service attitude! Fortunately, that person gave us a temporary password and let us in first.
Then when I went to the environment in the hotel, the pictures and texts didn't match, they didn't match at all! ! ! Photo cheating is serious! There are big stains on the sofa pillows. I don’t know how the previous passengers did it. The carpet is black, dirty and black. I can’t tell what the original color of the carpet is, and there are leftovers on the floor The melon seeds were not cleaned up, and the used paper towels were not thrown away.
Then take a bath with hot water of storage type, you have to wait for a while to wash, the air conditioner is not cold, it is still hot when it is turned on at 16 degrees! I didn't turn it up until it got cooler in the morning!
When we finally checked out, because it was raining outside, we wanted to delay check-out by an hour. The person said that we would pay 100 yuan for an hour for late check-out, or give screenshots on the platform with five-star praise, but my problem is 10 It was after two o'clock that I asked if I could delay the check-out. He said at this time that he would have to give 100 yuan to delay the check-out for one hour. That is, if I don't ask you, I won't mention it and see when we press check-out online and then charge. I charge us money, right? I haven't seen this charge on the platform, and I haven't tried this charge after staying in so many rooms! And you should basically remind us before you check in. You shouldn’t prefer. Every guest will carefully look at the conditions and ask you whether you will deduct money for late check-out. There is no one to respond. This attitude requires me to give a five-star praise, which is impossible ! I'll give you this one hundred yuan, praise is impossible! I want to remind everyone not to live in this room again! Really rubbish! Wouldn't it be better to spend six or seven hundred to live in a better hotel!
Original TextTranslated by Google
Response from Property: Hello! I am the manager of Yumei Life Apartment. First of all, I am sorry that I did not bring you a comfortable stay experience. I have learned about the process with the housekeeper, checked the records, and urged improvement based on your feedback! ①Regarding check-in, because you were in the corridor with poor signal at that time, the housekeeper said that he couldn’t hear what you said clearly. The housekeeper’s phone calls were recorded and I couldn’t hear them clearly after checking. So after hanging up your phone, I will send you a WeChat message to check in immediately. You may have misunderstood that you are more excited and have been scolding the housekeeper, so the housekeeper sent you a temporary password for you to enter the room and then upload it for you to check in. of. ② Regarding late check-out, you can see that our check-out time is 12:00 noon when you make a reservation. Our aunt will knock on the door at the check-out time. Normally, our late check-out is 100 yuan per hour, but we have activities to waive this fee. ③Regarding hygiene, we have strict hygiene standards, and we have a disinfection process for every customer! When I checked the chat records between you and the housekeeper, I didn't find that you mentioned the unsatisfactory hygiene after you checked in, but you told the housekeeper after you checked out. If you report it to the housekeeper after check-in, the housekeeper will help you arrange replacement or redo the room sanitation according to the situation.
Guest User
Loft Suite - 3-Bedroom
Stayed in dic 2023
Family
3 review
4.0/5
Very Good
Posted on 29 dic 2023
The hotel service is good and the environment is comfortable
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Guest User
French-Style Loft Suite - 3-Bedroom
Stayed in ago 2023
Family
1 review
5.0/5
Outstanding
Posted on 13 ago 2023
It's pretty good. It's suitable for the elderly and children. It's a family stay. There are three rooms. It's very close to the subway station. It's really convenient to take the subway directly to the airport. The only thing is that the refund of the deposit is slow. I checked out early on Friday. It was returned at noon on Sunday.
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vousnemevoyez
Loft Suite - 3-Bedroom
Stayed in set 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on 17 set 2023
The room is well-equipped and clean, suitable for gatherings
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Guest User
French-Style Loft Suite - 3-Bedroom
Stayed in apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on 15 apr 2023
The room was clean and tidy, the layout was suitable for gatherings, and the lighting in the room was good. It was elegant and romantic, and the service was thoughtful, which made people feel very comfortable. It gave me a feeling of home. It was very convenient for a group of people to gather together, and the price was reasonable. Everyone was very satisfied.
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Response from Property: Thank you for coming, I wish you a happy early summer and enjoy your time~~
Guest User
Loft Suite - 3-Bedroom
Stayed in apr 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on 14 apr 2023
I chose several places for my birthday, and after comparison, I decided to come to this one. I like the decoration style! The location is also easy to find. Three rooms are enough for a gathering of several friends. It has all the equipment, and the refrigerator and kitchen can also be used. I will consider this place again next time! !
Original TextTranslated by Google
Response from Property: Thank you for coming, I wish you a happy early summer and enjoy your time~~
Guest User
Loft Suite - 3-Bedroom
Stayed in apr 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on 13 apr 2023
The room is clean and comfortable, with convenient transportation and superior location. It is a good choice for eating, drinking, playing and resting. The landlord is meticulous and responsible, and actively responds to our reasonable needs. He is trustworthy!
Original TextTranslated by Google
Response from Property: Thank you for coming, I wish you a happy early summer and enjoy your time~~