DoubleTree by Hilton Shenzhen Airport Residences Reviews
DoubleTree by Hilton Shenzhen Airport Residences
66 Hangcheng Avenue, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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DoubleTree by Hilton Shenzhen Airport Residences Guest Reviews
4.7/5
Outstanding
395 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(395)
Positive reviews(386)
Reviews with photos/video(106)
Close to airport(40)
Easy to get around(35)
Friendly front desk staff(32)
Delicious breakfast(30)
Would stay again(20)
Offers pick-up/drop-offs(19)
Perfect for business trips(7)
Nice bathtub(5)
Negative reviews(9)
JoyFoxx_3217
QUEEN STUDIO RESIDENCE
Stayed in Oct 2024
Business travelers
16 review
Outstanding
Posted on Oct 26, 2024
Wonderful! 8 wish I could stay longer!! I love how clean and convenient it is for business travelers
Response from Property: Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life
Jenny_A
QUEEN STUDIO RESIDENCE
Stayed in Jun 2024
Business travelers
147 review
Outstanding
Posted on Jun 23, 2024
Comfortable, a bit overpriced. Helpful staff. I didn't like cake in the cafe
Response from Property: Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport Residences and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life
Pinnk Pinnk
QUEEN STUDIO RESIDENCE
Stayed in Sep 2024
Family
9 review
Outstanding
Posted on Sep 5, 2024
I had an absolutely wonderful stay at the Hilton Hotel Apartments near Shenzhen Airport! The beds were extremely comfortable, ensuring a great night's sleep. The rooms were spotlessly clean and exuded an air of elegance and sophistication. The presence of two bathrooms was very convenient, especially for families or those needing more privacy. The washing machine was excellent, adding to the convenience during the stay.
I was pleasantly surprised when the hotel upgraded my room to a suite. It was a generous gesture that made my stay even more special. Moreover, the fact that they offered free shuttle services to and from the airport was a huge bonus for travelers like me, especially those with layovers or in need of convenient transportation. The added gift was a nice touch and made me feel welcome.
Another great aspect is the proximity to a shopping mall next door, providing easy access to shopping and dining options. Overall, I highly recommend this hotel to anyone, especially those in need of a comfortable and convenient place to stay during a layover or short visit to the area. It truly exceeded my expectations!
Response from Property: Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life
Oliver AK
QUEEN STUDIO RESIDENCE
Stayed in Nov 2024
Business travelers
28 review
Great
Posted on Nov 2, 2024
Vicky was very helpful.
It was my first time.
Breakfast was crowded
Response from Property: Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life
Guest User
KING STUDIO RES GARDEN VW
Stayed in May 2024
Family
5 review
Outstanding
Posted on Jun 18, 2024
Amazing stay, would live here for weeks if i could. Was quiet, clean, staff were amazing and the room itself was so spacious and comfortable, highly recommend!
Response from Property: Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport Residences and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life
Julien
QUEEN STUDIO RESIDENCE
Stayed in Oct 2023
Business travelers
21 review
Outstanding
Posted on Oct 31, 2023
Great place.
Everything is new.
Staff is friendly and helpful.
The only negative point is the area which is definitely not the best one in Shenzhen.
Overall ok !
Response from Property: Xiaoyi hopes to bring you more surprises! Thank you for choosing to stay at [DoubleTree by Hilton Shenzhen Airport Apartment] and giving a good review of the apartment accommodation service. We are also glad that you like our warm, comfortable, friendly and sincere service. All our Hilton employees are full of providing excellent service. enthusiasm. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force for our progress. We hope to meet you again soon. I wish you a smooth journey and a happy life~
Andrew
KING STUDIO RESIDENCE
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Dec 6, 2023
Excellent service by the hotel with complimetary transport service to the airport
Response from Property: Thank you for choosing to stay at [DoubleTree by Hilton Shenzhen Airport Apartment] and giving a good evaluation of the hotel accommodation service. We are also glad that you like our warm, comfortable, friendly and sincere service. All our Hilton employees are full of providing excellent service. enthusiasm. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force for our progress. We hope to meet you again soon. I wish you a smooth journey and a happy life~
Guest User
QUEEN STUDIO RESIDENCE
Stayed in Sep 2023
Business travelers
19 review
Posted on Sep 26, 2023
Great room and facilities, but I was not able to purchase WATER from the vending machines as I ‘Do not have a high enough social credit score’ to do so.
Response from Property: Thank you very much for your feedback, we have improved the machine！We sincerely hope that you will choose to stay at [DoubleTree by Hilton Shenzhen Airport] again, and bring you really high quality service. We strive to proactively provide the highest level of service to each and every guest, ensuring that our guest experience is always maintained to the high standards we expect. An outstanding guest experience is the cornerstone of our brand, and your feedback will help us continue to improve.
Paul @egoist
QUEEN STUDIO RESIDENCE
Stayed in Oct 2023
Business travelers
37 review
Posted on Nov 5, 2023
A great hotel but a bit off the shopping belt
Response from Property: Thank you very much for your feedback,we are just across the road from Hangcheng Shopping Centre and only 20 minutes drive from the centre of Bao 'an District. We regret that you did not have a satisfactory experience here.We sincerely hope that you will choose to stay at [DoubleTree by Hilton Shenzhen Airport] again, and bring you really high quality service. We strive to proactively provide the highest level of service to each and every guest, ensuring that our guest experience is always maintained to the high standards we expect. An outstanding guest experience is the cornerstone of our brand, and your feedback will help us continue to improve.
Chan Kwok Wai Raymond
KING STUDIO RESIDENCE
Stayed in Dec 2023
Business travelers
38 review
Posted on Mar 8, 2024
Did not stay in this hotel.
Response from Property: We sincerely hope that you will choose to stay at [DoubleTree by Hilton Shenzhen Airport Residences] again, and bring you really high quality service. We strive to proactively provide the highest level of service to each and every guest, ensuring that our guest experience is always maintained to the high standards we expect. An outstanding guest experience is the cornerstone of our brand, and your feedback will help us continue to improve.
Nonjabulo Rachel Zondo
QUEEN STUDIO RESIDENCE
Stayed in Feb 2024
Solo travelers
8 review
Outstanding
Posted on Feb 14, 2024
Absolutely amazing
Response from Property: Thanks for your highly recommended and we are looking forward to seeing you again~All of us at Hilton are passionate about providing exceptional service. We hope that you can visit our hotel in the short future, your support is the driving force for our progress. We hope we can meet you in DoubleTree by Hilton ShenZhen Airport soon~
Dwaraknath Neelavannan
QUEEN STUDIO RESIDENCE
Stayed in Apr 2024
Business travelers
15 review
Very Good
Posted on Jun 4, 2024
Nice stay
Emily
QUEEN STUDIO RESIDENCE
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 24, 2024
Very good
Florence mei fong
QUEEN STUDIO RESIDENCE
Stayed in Nov 2023
Solo travelers
8 review
Outstanding
Posted on Nov 27, 2023
Excellent stay
Guest User
KING STUDIO RES GARDEN VW
Stayed in Oct 2024
Business travelers
7 review
Outstanding
Posted on Nov 2, 2024
The room is very spacious, even with two toilets. The decoration is also very comfortable, modern and simple, with a more lively atmosphere. The decoration of the hotel's public areas is also quite comfortable. In addition, the hotel has added first-class/business-class security check channel courtesy and airport shuttle service, which is a very good benefit for those who are going to fly the next day. In addition, the service of the hotel employee Xiaoxia is also very enthusiastic. If there is no accident, I will choose this place if I stay overnight in the area around Shenzhen Airport in the future.
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