InterContinental Shenzhen WECC Reviews
InterContinental Shenzhen WECC
101 Block 7 Phase 2, East City Plaza, Expo Bay, No. 93 Fuyuan 2nd Road, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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InterContinental Shenzhen WECC Guest Reviews
4.8/5
Excellent
1555 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1555)
Positive reviews(1542)
Reviews with photos/video(444)
Delicious breakfast(175)
Friendly front desk staff(101)
Great swimming pool(58)
Close to amusement park(22)
Delicious buffet(21)
Has facilities for children(16)
Clean pool(13)
Negative reviews(13)
candiceto
Deluxe Queen Room
Stayed in Aug 2024
Family
6 review
Outstanding
Posted on Aug 31, 2024
Stunning hotel with marvellous service. The only disappointment is that the children play area is hot (outdoor) and old.
Response from Property: Dear Valued Guest,Warmest greetings from InterContinential Shenzhen WECC.Thank you for the wonderful review and kind words. It is a pleasure to know that we were able to create a trip with rare and authentic experiences for you to enjoy.Thank you for highlighting the quality of our Nancy Shen and Zoya. Our team members are committed to go above and beyond to create unforgettable memories for all our guests.It was our pleasure to have you with us and we hope that your travels will bring you back soon again.Best regards,George QiaoGeneral Manager
Guest User
Deluxe Room
Stayed in Jul 2024
Other
7 review
Outstanding
Posted on Jul 30, 2024
I believe the InterContinental brand is luxurious and the service is first class. I hope to visit again soon๐๐ป
Response from Property: Dear Valued Guest, Warm smiles from InterContinential Shenzhen WECC. Thank you so much for leaving such a lovely review here at Ctrip. It's always a delight reading such kind words from our valued guests, this will surely inspire our team members. I will surely pass on your word of appreciation to our team members and management, which will motivate them further to deliver excellent services. I wish you all the best, see you soon! Best regards, George Qiao General Manager
Cheersemma
Deluxe Queen Room
Stayed in Aug 2024
Couples
11 review
Amazing
Posted on Aug 17, 2024
Very nice! Good service, restaurant food is good . only a little bit far.
Response from Property: Dear Valued Guest, Warm smiles from InterContinential Shenzhen WECC. Thank you so much for leaving such a lovely review here at Ctrip. It's always a delight reading such kind words from our valued guests, this will surely inspire our team members. I will surely pass on your word of appreciation to our team members and management, which will motivate them further to deliver excellent services. I wish you all the best, see you soon! Best regards, George Qiao General Manager
Guest User
1 King Classic City View
Stayed in Jul 2024
Family
2 review
Outstanding
Posted on Jul 6, 2024
Leo, Zoya and Nancy are very friendly and helpful.
Very comfortable
Chinese food restaurant is very nice. master leung ๐๐ป dim sum ๐๐ป
Response from Property: Dear Valued Guest,Warmest greetings from InterContinential Shenzhen WECC.Thank you for the wonderful review and kind words. It is a pleasure to know that we were able to create a trip with rare and authentic food experiences for you to enjoy.Thank you for highlighting the quality of our Leo, Zoya, Nancy, and Chef Leung. Our team members are committed to go above and beyond to create unforgettable memories for all our guests.It was our pleasure to have you with us and we hope that your travels will bring you back soon again.Best regards,George QiaoGeneral Manager
Kinpong
Deluxe Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 4, 2024
good room ranbing zoya is good reception next time come back
Response from Property: Dear Valued Guest, Warm smiles from InterContinential Shenzhen WECC. Thank you so much for leaving such a lovely review here at Ctrip. It's always a delight reading such kind words from our valued guests, this will surely inspire our team members. I will surely pass on your word of appreciation to Ranbing, which will motivate them further to deliver excellent services. I wish you all the best, see you soon! Best regards, George Qiao General Manager
Visuit
Deluxe Room
Stayed in May 2024
Family
7 review
Amazing
Posted on May 6, 2024
Good Hotel and excellent facilities. If you join the exhibition. this hotel should be the first choice. if you want to explore the city. its too far
Response from Property: Dear Valued Guest, Warm smiles from InterContinential Shenzhen WECC. Thank you so much for leaving such a lovely review here at Ctrip.InterContinental Shenzhen WECC is located in the Western Shenzhen World Exhibition & Convention Center, adjacent to the centerโs exhibition hall. Designed to complement the world-class exhibition complex.I wish you all the best, see you soon! Best regards, George Qiao General Manager
Guest User
Deluxe Room
Stayed in Apr 2024
Solo travelers
2 review
Outstanding
Posted on May 14, 2024
Throughout my stay, the hotel driver, RICKY CHEN, demonstrated exceptional professionalism, always punctual and courteous, ensuring a seamless and enjoyable transportation experience to the exhibition hall. Coupled with his extensive knowledge of the area and willingness to provide insightful recommendations, the driver truly elevated my stay, making every journey comfortable and memorable.
And as well, I would like to thank the front desk staff and concierge staff for their hospitality in hosting me. They were very helpful and took initiative to assist me.
Response from Property: Dear Valued Guest, Warm smiles from InterContinential Shenzhen WECC. Thank you so much for leaving such a lovely review here at Ctrip. It's always a delight reading such kind words from our valued guests, this will surely inspire our team members. I will surely pass on your word of appreciation to our team members and management, which will motivate them further to deliver excellent services. I wish you all the best, see you soon! Best regards, George Qiao General Manager
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Other
1 review
Posted on Apr 1, 2024
Appear rash on my son's and wife's body after using hotel swimming pool. They need a serious assay swimming pool water.
Response from Property: Dear Valued Guest,Warmest greetings from InterContinential Shenzhen WECC.We are sorry to hear that you had swimming pool issues during your stay.We apologize for any inconvenience this may have caused you and want to assure you that we take all feedback seriously. We have passed on your comments to related department, who will work to improve these aspect as soon as possible.Thank you for bringing these issues to our attention. We hope that you will consider staying with us again in the future and give us the opportunity to provide you with a more satisfactory experience. George Qiao General Manager
mmsyyy
Deluxe Room
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Sep 1, 2024
Nancy and zoya service very nice,thanks for everyone,l will come back next time,beautiful hotel
Response from Property: Dear Valued Guest, Warmest greetings from InterContinential Shenzhen WECC. Thank you for the wonderful review and kind words. It is a pleasure to know that we were able to create a trip with rare and authentic experiences for you to enjoy. Thank you for highlighting the quality of our Nancy and Zoya. Our team members are committed to go above and beyond to create unforgettable memories for all our guests. It was our pleasure to have you with us and we hope that your travels will bring you back soon again. Best regards, George Qiao General Manager
Guest User
Deluxe Room
Stayed in Jul 2024
Business travelers
2 review
Outstanding
Posted on Jul 26, 2024
Nancy shen and ranbing lan Irene at front seat was great, the room was really nice and clean. Overall had a great experience.
Response from Property: Dear Valued Guest,Warmest greetings from InterContinential Shenzhen WECC.Thank you for the wonderful review and kind words. It is a pleasure to know that we were able to create a trip with rare and authentic experiences for you to enjoy.Thank you for highlighting the quality of our Front Desk members: Nancy, Ranbing and Irene. Our team members are committed to go above and beyond to create unforgettable memories for all our guests.It was our pleasure to have you with us and we hope that your travels will bring you back soon again.Best regards,George QiaoGeneral Manager
Tak Wai Gordon
1 King Classic City View
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Aug 11, 2024
Nancy and rainbow this very cool service , real nice and very beautiful hotel ๏ฟผ๏ฟผ
Response from Property: Dear Valued Guest,Warmest greetings from InterContinential Shenzhen WECC.Thank you for the wonderful review and kind words. It is a pleasure to know that we were able to create a trip with rare and authentic experiences for you to enjoy.Thank you for highlighting the quality of our Nacy and Rainbow. Our team members are committed to go above and beyond to create unforgettable memories for all our guests.It was our pleasure to have you with us and we hope that your travels will bring you back soon again.Best regards,George QiaoGeneral Manager
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Sep 1, 2024
Fort desk Nancy and Irene katie service is good back next time
Response from Property: Dear Valued Guest,Warmest greetings from InterContinential Shenzhen WECC.Thank you for the wonderful review and kind words. It is a pleasure to know that we were able to create a trip with rare and authentic experiences for you to enjoy.Thank you for highlighting the quality of our Fort Desk Nancy๏ผIrene and Katie. Our team members are committed to go above and beyond to create unforgettable memories for all our guests.It was our pleasure to have you with us and we hope that your travels will bring you back soon again.Best regards,George QiaoGeneral Manager
Elena
Deluxe Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 4, 2024
Nancy and zoya service is cool very nicely l will come back next time
Response from Property: Dear Valued Guest, Warm smiles from InterContinential Shenzhen WECC. Thank you so much for leaving such a lovely review here at Ctrip. It's always a delight reading such kind words from our valued guests, this will surely inspire our team members. I will surely pass on your word of appreciation to Nancy and Zoya, which will motivate them further to deliver excellent services. I wish you all the best, see you soon! Best regards, George Qiao General Manager
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Family
3 review
Outstanding
Posted on Sep 8, 2024
Thanks for rainbow and ranbing good service,see you next time
Response from Property: Dear Valued Guest,Warmest greetings from InterContinential Shenzhen WECC.Thank you for the wonderful review and kind words. It is a pleasure to know that we were able to create a trip with rare and authentic experiences for you to enjoy.Thank you for highlighting the quality of our Rainbow and Ranbing. Our team members are committed to go above and beyond to create unforgettable memories for all our guests.It was our pleasure to have you with us and we hope that your travels will bring you back soon again.Best regards,George QiaoGeneral Manager
Hei Lam Natalie
Deluxe Room
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Aug 26, 2024
Nancy and John service very nice I will come back next time ๐๐๐๐
Response from Property: Dear Valued Guest,Warmest greetings from InterContinential Shenzhen WECC.Thank you for the wonderful review and kind words. It is a pleasure to know that we were able to create a trip with rare and authentic experiences for you to enjoy.Thank you for highlighting the quality of our Nancy and John. Our team members are committed to go above and beyond to create unforgettable memories for all our guests.It was our pleasure to have you with us and we hope that your travels will bring you back soon again.Best regards,George QiaoGeneral Manager