Shenzhen Guangming Tianan Cloud Industrial Park Holiday Inn Express Reviews
Shenzhen Guangming Tianan Cloud Industrial Park Holiday Inn Express
No.98 Zhenyuan Road GuangmingTianan Cloud Industrial Park, Building B, Block 1, Guangming District, ShenZhen, Guangdong Province, Guangming District, Shenzhen, Guangdong, ChinaView Hotel Details
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Shenzhen Guangming Tianan Cloud Industrial Park Holiday Inn Express Guest Reviews
4.8/5
Excellent
187 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(187)
Positive reviews(184)
Reviews with photos/video(37)
Awesome stay(59)
Awesome rooms(47)
Clean and tidy(46)
Friendly front desk staff(26)
Delicious breakfast(22)
Classy environment(18)
Large rooms(16)
Great value for money(7)
Negative reviews(3)
Guest User
Superior Queen Room
Stayed in พ.ค. 2024
Solo travelers
1 review
Outstanding
Posted on 18 พ.ค. 2024
The hotel is really nice and convenient.. the frontal desk representatives are very helpful and kind.. they provided excellent services. The fitness room has plenty and variety of exercise equipment.. it also has seek-service Landry.
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Shenzhen Guangming Cloud Industrial Park， the hotel adopts a new fashionable design, catering to modern aesthetic needs, unique modern style, exquisite and complete but not redundant support, to create a comfortable and reliable living and parking environment, we hope you can enjoy every moment of your stay. From the time you enter the hotel, the hotel service staff will always pay attention to your needs, we advocate sincere, warm, courteous, thoughtful hospitality concept, we hope we can bring you a "home away from home" experience. We look forward to your next visit and wish you a pleasant journey.Sincerely,IHG Social Listening Team.
Guest User
Superior Queen Room
Stayed in พ.ค. 2024
Solo travelers
10 review
Outstanding
Posted on 6 ก.ค. 2024
Great hotel. The delivery robot is very nice and useful. Airconditioner is clean and cold
Response from Property: Dear guests, thank you very much for your love for us, may our hotel become the most comfortable in your journey, the warmest one! Care for the needs of guests is the core of the hotel's services, warm reception, warm greetings, patient answers, to create a relaxed atmosphere, so that you first time to unload the fatigue of the journey. Everywhere in the hotel, you can meet the cute and lovely robots who love to work busily to deliver takeaways and other items for the guests, creating a technological and convenient lodging experience for you. We welcome you to come back next time and wish you a pleasant journey!Sincerely,IHG Social Listening Team.
Guest User
Superior Queen Room
Stayed in มี.ค. 2024
Family
8 review
Very Good
Posted on 25 มี.ค. 2024
Very clean, the staff really kind and the room very big...
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Shenzhen Guangming Tianan Cloud Industrial Park, health and service as the most basic self-requirements, the hotel has always attached great importance. In terms of health, we take every cleaning seriously, from the details to create a clean and tidy living space; in terms of service, "think of the guests think, anxious guests anxious" is the core soul of the service, to your wishes for the highest service purpose, to bring you intimate care. The hotel has a self-service laundry pavilion with a full range of supporting facilities, which can provide you with one-stop service of laundry, drying and ironing, making the journey easier. A thousand words can't match your satisfaction, we will make unremitting efforts, and we are looking forward to your patronage again at any time. We wish you all the best. Sincerely,IHG Social Listening Team.
Guest User
Superior Queen Room
Stayed in ธ.ค. 2023
Business travelers
18 review
Posted on 22 ธ.ค. 2023
Hotel looks pretty new and clean. Variety choices on breakfast selections.
Response from Property: Dear customer, thank you for staying in Xiaozhi home, the hotel belongs to the InterContinental Hotels Group's mid-range business brand, with a stylish and simple design style, international standards of product safety, and create high-quality hardware and facilities with heart. Xiaozhi focuses on details and quality, providing comfortable beds, perfect bathing facilities and warm and cozy rooms, so that you can feel at home and comfortable during your trip. In terms of hygiene, we have always maintained high standards, cleaning and disinfecting several times a day to ensure the hygiene and cleanliness of the guest rooms and public areas. Our service team always upholds the principle of "customer first" to provide you with warm and thoughtful service. Thank you for leaving your voice for us, and we look forward to meeting you again! We wish you a happy life and all the best! Sincerely,IHG Social Listening Team.
Buschmann
Superior Accessible Room (Double bed)
Stayed in ก.ย. 2023
Business travelers
6 review
Great
Posted on 23 ก.ย. 2023
Very new and clean hotel on the outskirts of Shenzhen. Nice little breakfast buffet.
Response from Property: Dear guest, Thank you so much for your review of our hotel. Holiday Inn Express Shenzhen Guangming CloudValley invites you to stay in comfort and convenience for your visit to Shenzhen Guangming. You could enjoy our complimentary daily breakfast buffet featuring Chinese and Western dishes during your stay.Be it for vacation or work, stay at Holiday Inn Express Shenzhen Guangming CloudValley for your visit to Shenzhen Guangming. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
【ajie】🌈KITTY
Superior Queen Room
Stayed in พ.ค. 2024
Family
31 review
Outstanding
Posted on 2 พ.ค. 2024
The hotel is very new, the rooms are very comfortable, clean and good, and the front desk staff is very friendly. ❤️❤️❤️ Staying with your children is a safe and enjoyable experience! 
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Response from Property: Hello, dear guest! Thank you for staying and sharing your stay experience with us! The hygiene of the check-in environment has always been Xiaozhi's most concerned goal. For this reason, we take every cleaning seriously, daily small cleaning, from the lobby to every linen in the guest room; regular cleaning includes every room in the hotel. Every corner brings a clean and refreshing living environment. Our staff team always adheres to the warm and thoughtful service concept to provide guests with the highest quality service. Especially for families with children, we do our best to ensure that both children and parents have a happy and peaceful holiday here. Looking forward to seeing you again! I wish you a happy life and a happy family! Holiday Inn Express Guest Care Team
Anonymous User
Superior Queen Room
Stayed in เม.ย. 2024
Couples
8 review
Outstanding
Posted on 6 เม.ย. 2024
Overall, it was good. Manager Sun was very responsible and solved the feedback problems. Let me remind you that the room faces the high-speed train. If you are a light sleeper, it is recommended to avoid it.
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Response from Property: Dear guest, thank you for your support and sharing your stay experience with us! In terms of service, Xiaozhi listens carefully to the voice of the guests. "What you care about most is also what our hearts want" throughout the entire service process, providing guests with considerate, thoughtful, fast and efficient services. A simple and cozy hotel with no unnecessary fuss for you to rest, relax or work a bit. As you said, guests are welcome to contact our front desk in advance to arrange any needs regarding their stay. The hotel is dedicated to creating a simple, warm, comfortable and convenient check-in environment for guests to rest, relax and work. It is indeed a smart choice. You can enjoy free high-speed Internet access, nutritious free breakfast, high-quality bedding and bathing, so that you can completely relax after the fatigue of traveling. We look forward to having the opportunity to serve you again and wish you all the best! Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in ก.พ. 2024
Business travelers
25 review
Very Good
Posted on 2 มี.ค. 2024
The hotel room is relatively spacious, and the decoration is in the usual holiday style. Breakfast and gym are shared in the hotel next door. Anyway, they are both in Tianan Yungu. The only drawback is that the temperature was cooling down at that time, and the room air conditioner cannot heat. Moreover, Ctrip provides breakfast. There is no negotiated price. It should be Ctrip's problem. Alice at the hotel front desk was very helpful when checking in and checking out.
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Response from Property: Dear guest, thank you for taking the time out of your busy schedule to give us your sincere evaluation. Your words contain recognition and encouragement for our hard work, which makes us feel extremely honored. In terms of service, Xiaozhi listens carefully to the voice of the guests. "What you care about most is also what our hearts want" throughout the entire service process, providing guests with considerate, thoughtful, fast and efficient services. A simple and cozy hotel with no unnecessary fuss for you to rest, relax or work a bit. After seeing your feedback on the air conditioner and the negotiated price, we attach great importance to it and will inform the relevant departments to follow up and make improvements. We hope this has not affected your confidence in Xiaozhi. Xiaozhi attaches great importance to every encounter with you, whether it is short or long, and hopes to bring you a beautiful and unforgettable experience. We look forward to welcoming you back to our hotel again and wish you a happy life! Holiday Inn Express Guest Care Team.
Anonymous User
Superior 2-bed Room
Stayed in พ.ค. 2024
Travel with friends
1 review
Outstanding
Posted on 2 พ.ค. 2024
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The service is very good. I will come again next time.
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Response from Property: Dear guest, hello! Thank you for your review in your busy schedule. We always uphold the service concept of "guests first" and strive to provide every guest with a warm and comfortable accommodation experience. Your satisfaction is our greatest pursuit. We will continue to work hard to improve the quality of service and ensure that you can feel the warmth of home every time you stay. Sincerely look forward to your visit again! Wish you good luck! Holiday Inn Express Guest Care Team
Guest User
Superior 2-bed Room
Stayed in ก.พ. 2024
Other
1 review
Outstanding
Posted on 22 ก.พ. 2024
The location is far from the village and the hotel, but the room is very big. Compared with other hotels of the same brand, the room is really good. The service staff are very enthusiastic. It can be felt that there are not many guests in the hotel as a whole, but the service of the staff is very warm. The plane was delayed and the front desk lady took the initiative to provide late check-out. I will choose this place in the future
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Response from Property: Dear guests, there is always a smile blooming for us; there is always an encounter that beautifies the whole process. Your praise warms Xiaozhi's heart. Xiaozhi's home adopts a brand-new fashion design to cater to modern aesthetic needs. It has a unique modern style and exquisite and complete supporting facilities without redundant facilities to create a comfortable and reliable living environment. I hope you can enjoy every moment of your stay. In terms of service, Xiaozhi listens to the guests' voices attentively. "What you care about most is also what we want" runs through the entire service process, providing guests with considerate, fast and efficient services. A simple and warm hotel, without unnecessary cumbersome experience, for you to rest, relax or work a little. Thank you for your recognition. We are always looking forward to your visit again. I wish you a happy life! Holiday Inn Express guest care team.
Guest User
Superior 2-bed Room
Stayed in ม.ค. 2024
Travel with friends
3 review
Posted on 8 ม.ค. 2024
The temperature of the bath water is unstable, hot and cold, and there are bugs when the chairs in the room are moved. The hygiene is probably just casual.
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Response from Property: Dear guest, thank you for your review of the hotel! Xiaozhi feels very ashamed that the hotel did not meet your expectations during your stay. The hotel management takes your suggestions very seriously. We will continue to work hard to improve and improve the deficiencies and do our best to provide guests with a home away from home experience. The hotel attaches great importance to every piece of your valuable advice. Xiaozhi happily accepts and learns from the experience and lessons to improve our service standards again. I hope you will give Xiaozhi a chance to make amends. Holiday Inn Express Guest Care Team.
Guest User
Superior Queen Room
Stayed in ธ.ค. 2023
Couples
1 review
Outstanding
Posted on 20 ธ.ค. 2023
The decoration is simple and beautiful, the room is clean and tidy, and the handsome guy Lu at the front desk also patiently introduced the location of Guangming Town. The overall experience is very good
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Response from Property: Dear guest, thank you for your trust. Every time you choose us, we are honored. Your consistent support for us makes us very happy. We carefully arrange everything, elegant environment, high-quality services, complete facilities, high-quality sleep, and most importantly, considerate care, so that you will always feel as warm as coming home when you come here. "Thinking about what the guests think and worrying about what the guests worry about" has always been the core soul of our service. As long as you choose Xiaozhi, Xiaozhi will always take your wishes as the highest service purpose and bring you care like friends and family. We sincerely look forward to seeing you here again in the future. I wish you all the best. Holiday Inn Express Guest Care Team.
Anonymous User
Superior Queen Room
Stayed in ธ.ค. 2023
Other
8 review
Outstanding
Posted on 20 ธ.ค. 2023
Very comfortable, probably the most comfortable nearby. The service is also very good. A fruit plate is provided. The breakfast is delicious.
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Response from Property: Dear guest, thank you for your stay. Our hotel has a professional service team with enthusiastic and dedicated partners to provide guests with professional services that respond to their requests. At the same time, the clean and tidy accommodation environment is also carefully prepared for you, aiming to relieve you of fatigue and bring full energy. The hotel adopts a "new generation" design to create a shared "smart space" that integrates work, leisure and dining. Breakfast, as the brand feature of Xiaozhijia, comes from the careful cooking of our catering team and combines Chinese and Western dishes. , independent freshly brewed open stalls, freshly ground coffee, etc., to make the new day full of energy. We sincerely look forward to seeing you again and wish you a pleasant journey! Holiday Inn Express Guest Care Team.
Anonymous User
Superior Queen Room
Stayed in ธ.ค. 2023
Business travelers
2 review
Outstanding
Posted on 19 ธ.ค. 2023
We made a mistake at the beginning and booked a twin bed instead of a double bed. Sophia at the front desk readily agreed to upgrade us to a twin bed for free. The service was great and the room was very big. It was the first time I saw a twin room with a baffle design, which was very nice. Focus on privacy, highly recommended!
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Response from Property: Dear guest, thank you for your stay. The fresh, elegant, comfortable and natural design style, enthusiastic service, and convenient and superior location will definitely bring you a comfortable feeling. "Thinking about what the guests think and worrying about what the guests worry about" has always been the core soul of our service. As long as you choose Xiaozhi, Xiaozhi will always take your wishes as the highest service purpose and bring you care like friends and family. Your comfort is ours, and we sincerely look forward to meeting you again in the future. I wish you all the best. Holiday Inn Express Guest Care Team.
Anonymous User
Superior Queen Room
Stayed in ธ.ค. 2023
Business travelers
13 review
Outstanding
Posted on 18 ธ.ค. 2023
Hygiene: The room is very clean
Service: Sophia at the front desk is very friendly and helpful
Environment: There is a gym, the restaurant is very nice, the breakfast is very rich, and there is free black tea, green tea and coffee in the room
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Response from Property: Dear guests, we are glad that you have had a wonderful holiday at Xiaozhijia. Your good comments are the best affirmation and encouragement for our service. As one of the brands of InterContinental Group, our Holiday Inn Express has a good reputation. Whether it is hardware and software facilities or various services, every detail conveys our service concept of "smart journey, comprehensive and thoughtful". We strictly implement the "Continental" cleaning plan of InterContinental Hotels Group, and implement deep cleaning and disinfection procedures for places including the front desk, guest rooms, public spaces and facilities, and catering to ensure that you enjoy a cleaner and safer accommodation experience throughout your stay. The "Continental" cleaning plan always protects your peace of mind when traveling, and provides guests with a cleaner, safer and more comfortable travel environment. The rich buffet breakfast is also to allow every guest to set off better, and we look forward to the opportunity to serve you again. I wish you a happy life! Holiday Inn Express guest care team.