Ibis Hotel Shenzhen Daxin Subway Station Guest Reviews
4.5/5
Good
358 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(358)
Positive reviews(343)
Reviews with photos/video(37)
Easy to get around(29)
Friendly front desk staff(20)
Close to metro(16)
Average sound insulation(12)
Convenient for shopping(12)
Comfortable bed(5)
Perfect for business trips(4)
Stayed multiple times(1)
Negative reviews(15)
Anonymous User
Superior Double Room
Stayed in Nov 2024
Solo travelers
19 review
4.5/5
Great
Posted on Dec 16, 2024
Very good service for a hotel of this price range. There is a LARP establishment and an Internet cafe downstairs, so probably not the best option if traveling with minors. But for adult solo travelers, it is definitely a hassle free experience.
Response from Property: Dear distinguished guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Moe.
Double Room
Stayed in Mar 2024
Business travelers
36 review
3.7/5
Posted on Apr 22, 2024
The staff is nice and cooperative. The location is not bad. Close to shops and different means of transportation. The room was clean and neat. The breakfast is below average. The reception area looks messy and there are no umbrellas provided for travelers in a raining season!
Response from Property: Dear guest, thank you very much for staying at our hotel and providing valuable feedback. We will actively rectify and hope that you can give us a chance. We look forward to your visit again!
Masyeoh
Superior Double Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on May 12, 2024
Excellent services provided. Will stay again.
Response from Property: Thank you for your review and wish you a happy life!
Guest User
Double Room
Stayed in Nov 2024
Solo travelers
29 review
4.2/5
Very Good
Posted on Jan 1, 2025
Good value and location though the facilities are old.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
OzYoPicz
Double Room
Stayed in Nov 2023
Solo travelers
58 review
3.7/5
Posted on Dec 11, 2023
Tried the Ibis as it has a discounted special on this weekend and includes breakfast. I have eaten at Holiday Inn so I was hoping it would be the same - sadly, it was far from it.
It’s just a couple of food stations with rice, steam buns, green vegetable and the most inedible sausage I’ve ever tried. It tasted like the plastic bag it was bought in. There was a tea and coffee station and some juice but all I could actually have was the Rice and Fried Egg.
Room was small but it has everything you need. There is a separate vanity sink located outside the bathroom as the toilet and shower occupy the bathroom space. The shower pressure is really strong and the nozzle wasn’t broken this time.
However, Hotel cleaners need to make sure they regularly check the drains as they are going to be clogged with long hair. It’s gross and makes the water take ages to drain away; which is clearly what happened during my stay.
Staff were happy to hold my bags when I was out shopping so it was a great stay overall a couple of minor hiccups.
Thanks Ibis
Response from Property: Dear guests, thank you for staying with us and for your valuable suggestions. For breakfast, we will actively rectify and increase the variety of breakfast. We will also conduct staff training on hotel hygiene, and I hope you can give us a chance and look forward to your visit again!
An Ordinary Boy
Double Room
Stayed in Mar 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Jun 15, 2024
I booked this hotel because I attended a concert held at Shenzhen Bay Sports Center. This hotel is of reasonable distance from the sports center and those flagship shopping malls in the Shenzhen Bay area. The hotel room was clean and brightly lit, and the girl at the reception was so nice that we shared much about the concert on that day. The breakfast there was ordinary, but just 1 minute next door is the Nanshan Fun shopping center that you may eat and shop in a very large supermarket, plus Nanshan Museum and Library are also at the opposite.
Response from Property: Thank you very much for your feedback on our hotel. We will continue to strive to do better and not disappoint your trust in our hotel.
Guest User
Double Room
Stayed in Jul 2023
Business travelers
6 review
4.5/5
Great
Posted on Aug 27, 2023
good service staff
room is small
breakfast dining room is small, less food selection. taste slightly below average.
Response from Property: Dear guest,we are deeply sorry for bringing you a bad stay experience.We will actively rectify your feedback and welcome your next stay.
Guest User
Double Room
Stayed in May 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Aug 29, 2024
Good location and excellent service. I recommend this hotel.
Response from Property: Dear valued guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Nov 2023
Couples
1 review
4.0/5
Very Good
Posted on Dec 26, 2023
Friendly and helpful front desk staff. Good location. Bed was comfortable. Nice place to stay for 1 or 2 days.
Response from Property: You are the cotton candy in my heart, a sweet dream. Xiaoyi is thrilled to see your comments. The elegant environment gives people a comfortable mood. By launching various promotions and implementing various differentiated services, you feel that Xiaoyi is your other home. Remember to go home and take a look often
shufen82
Business Double Room
Stayed in Nov 2023
Couples
4 review
4.5/5
Great
Posted on Dec 14, 2023
Nice staff. Near to Daxin metro. About 10-15 mins walk. Clean room. Fast check in and check out. With limited breakfast choice. Hotel lobby at ground floor. Room at 5th - 6th floor. The rest are non hotel floor which i feel a bit melting pot.
Response from Property: Dear guests, thank you very much for staying with us and for your valuable comments. We will enhance the variety of breakfast and the improvement of the property, and we look forward to seeing you again!
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
7 review
2.5/5
Posted on May 18, 2024
Bad location and messy reception. The room is basic .
Response from Property: Dear guest, thank you very much for staying at our hotel and providing valuable feedback. We will actively rectify and hope that you can give us a chance. We look forward to your visit again!
Bpan
Double Room
Stayed in Jul 2024
Other
3 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The service staffs are so friendly.
Response from Property: 尊敬的貴賓您好,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待您再次光臨,祝旅途愉快!
Guest User
Business Double Room
Stayed in Mar 2023
Couples
24 review
4.7/5
Amazing
Posted on May 2, 2023
Nice place to stay for a few days with some malls around, a decent breakfast and the subway station close to the hotel. We’ll definitely come back in the future if we have the chance.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 18, 2024
It comes with free laundry service. Even provide softener and detergent.
Response from Property: Dear guest, thank you very much for your positive feedback! We will continue to work hard to do better and look forward to your next visit! Dear guest, thank you very much for your positive feedback! We will continue to work hard to do better and look forward to your next visit! Dear guest, thank you very much for your stay and for giving us a good review. We will continue to work hard to do better and look forward to your next visit!