Compaq Hotel (Nanshan Lilin Subway Station Store)

Compaq Hotel (Nanshan Lilin Subway Station Store) Reviews

Compaq Hotel (Nanshan Lilin Subway Station Store)

NO.1003, Nanxin Road, Nanshan District, Shenzhen, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Compaq Hotel (Nanshan Lilin Subway Station Store)
Compaq Hotel (Nanshan Lilin Subway Station Store)Compaq Hotel (Nanshan Lilin Subway Station Store)Compaq Hotel (Nanshan Lilin Subway Station Store)
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Compaq Hotel (Nanshan Lilin Subway Station Store) Guest Reviews

4.7/5
Outstanding
655 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(655)
Positive reviews(641)
Reviews with photos/video(113)
Easy to get around(111)
Convenient location(84)
Close to metro(78)
Friendly front desk staff(47)
Delicious breakfast(30)
Awesome amenities(28)
Perfect for business trips(11)
Stayed multiple times(4)
Negative reviews(14)
Guest User
Cozy 2-bed Room
Stayed in Nov 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 23, 2023
good service overall, the aroma smells too strong in the hallway
Gilbert Goo
Cozy Queen Room
Stayed in Mar 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Superb location. The hotel is located next to the nearest metro station 100m away. There are plenty of restaurants and eateries next to the hotel.
Response from Property: Thank you for your praise of our 5-star, we will continue to work with your encouragement and support, I believe we will do better! Thanks for the support! Have a nice day!
SusanSss
Deluxe 2-bed Room
Stayed in Sep 2023
Travel with friends
11 review
4.0/5
Very Good
Posted on Oct 8, 2023
The hotel has been renovated, but there are still many things that are not in place. There is not a single hook in the bathroom, and there is absolutely no place to hang clothes. The decoration in the room is okay and the place is clean, but there is no refrigerator in the room. The elevators and split-level lobby are still under renovation. Although breakfast is included, there is too little space and not enough seats. There are not many food choices.
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Response from Property: Please accept our sincerest greetings from Campanile Hotel (Flagship Store at Nanyou Lilin Metro Station). We are deeply sorry for the situation you encountered during your stay at the hotel. It is recommended that you call the hotel service center to report the situation to us, and we will try our best to help you solve the problem. We have fed back your comments to the relevant departments and will follow up for investigation and rectification. We sincerely look forward to our sincerity to welcome you again.
Elch19680925
Cozy 2-bed Room
Stayed in Sep 2023
Couples
1 review
2.5/5
Posted on Oct 2, 2023
There is no place to hang your shirt in the bathroom! The toilet paper holder is inconvenient! When taking a shower, the door cannot be closed and the water flows out! Very wet! very dangerous! The lift is very old! It’s hot without the draft! There are few places to have breakfast! There are very few styles! The air conditioner is not cool enough! But loud!
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Response from Property: Please accept our sincerest greetings from Campanile Hotel (Flagship Store at Nanyou Lilin Metro Station). We are deeply sorry for the situation you encountered during your stay at the hotel. It is recommended that you call the hotel service center to report the situation to us, and we will try our best to help you solve the problem. We have fed back your comments to the relevant departments and will follow up for investigation and coordination. We sincerely look forward to our sincerity to welcome you again.
Anonymous User
Cozy 2-bed Room
Stayed in Aug 2023
Family
4 review
1.2/5
Posted on Aug 30, 2023
The attitude of the front desk was good, but the new hotel was unhygienic and smelled of cigarette smoke. The bathroom in another room still smelled. Moreover, the mattress moved and the child fell off while sleeping, and his legs hit the marble coffee table. The most unsatisfactory hotel I have ever stayed in
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Response from Property: Dear guests: Hello! Thank you for taking the time to write a sincere review of the hotel. I am very sorry that it did not meet your expectations. Regarding your suggestion that the room smells like smoke, the room will be fully cleaned after check-out and the room will be opened for ventilation. Regarding your suggestion There is a marble coffee table. There is no marble coffee table in the hotel room. I must have remembered it wrong! We will also strengthen one-to-one training for employees in the future. Welcome to supervise our improvements next time. Xiaokang is waiting for you here! Looking forward to your next visit (* ̄︶ ̄)
ks88
Cozy Queen Room
Stayed in Jan 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 23, 2024
The location is very convenient, just beside the exit of Lilin subway station. The room facilities are relatively new, the TV is large, and the bedding is comfortable. The most important thing is that the front desk staff is very nice and will upgrade the room.
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Response from Property: Dear guest! Thank you very much for staying in our hotel and sharing your stay experience. Your satisfaction is our biggest driving force in pursuing excellent quality. We will continue to work hard and provide good service. All hotel staff look forward to your next visit. I also wish you a happy life, smooth work and everything goes well!
NuomizhuZ
Deluxe 2-bed Room
Stayed in Jan 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jan 22, 2024
We arranged for our classmates to stay at the Campanile Hotel. The newly renovated rooms are simple and elegant, and the front desk service is enthusiastic. We missed the mobile phone charging cable after checking out, but we found it quickly after calling the hotel.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for staying in our hotel and sharing your stay experience. Your satisfaction is our biggest driving force in pursuing excellent quality. We will continue to work hard and provide good service. All hotel staff look forward to your next visit. I also wish you a happy life, smooth work and everything goes well!
Guest User
Cozy Queen Room
Stayed in Dec 2023
Solo travelers
8 review
2.7/5
Posted on Dec 30, 2023
The room I was given didn't even have an anti-theft chain, so I didn't feel safe at all. The water retaining ***** on the glass door of the shower room was also glued, and the parking was weird. It was fine when I stayed there before, but this time I had to park in a hotel. You can only go out once, and you will be charged for going out again. This is the first time I have seen such a weird hotel parking lot.
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Response from Property: Hello dear guests! Thank you for staying at Campanile Hotel (Nanyou Garment City Lilin Subway Station Branch) and taking the time to review the hotel. We apologize for not being able to provide you with a satisfactory stay experience during your stay. Regarding the anti-theft chain problem, the person in charge of the hotel immediately went to the room to investigate and found that the screw was loose and fell to the ground. He immediately reset the anti-theft chain and reinforced the waterproof ***** of the glass door of the room. The parking lot is owned by the property. During the management, the front desk also has clear parking rules. If you encounter any problems during your stay, you can call the front desk. We will serve you wholeheartedly! Looking forward to your visit again and wishing you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Jan 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Very good, very nice, very pleasant and convenient to stay in
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for staying in our hotel and sharing your stay experience. Your satisfaction is our biggest driving force in pursuing excellent quality. We will continue to work hard and provide good service. All hotel staff look forward to your next visit. I also wish you a happy life, smooth work and everything goes well!
Anonymous User
Cozy Queen Room
Stayed in Aug 2023
Business travelers
11 review
2.2/5
Posted on Aug 11, 2023
I was deceived by the reviews, saying it has fragrance, but it actually doesn't have any. The hotel has just been renovated, so they use fragrance to cover up the smell. However, my room did not have any fragrance, and the smell of paint could not be dissipated throughout the room. Water pressure is unstable. There are two elevators shared with the entire building. There is no card access control, so anyone can get up, which is a safety hazard. When I checked in in the afternoon, there was no signal on the TV. I called the front desk and said it would be back to normal at 8pm. There was still no signal after 8 o'clock. I complained and said that the signal would not come all night and that they were working overtime for maintenance. Later, after nine o'clock, I was told that I could watch TV, but if I watched it for five seconds and ten seconds, it would be better not to send a signal. Really speechless.
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Response from Property: Dear customer, hello, first of all, thank you very much for your stay. We are very sorry that we did not meet your expectations during your stay! Regarding your suggestion that there is no aromatherapy in the room, we went to the room to check. The aromatherapy is in the lower right corner of the TV in the room. You suggested that the water pressure is unstable. We have reported it to our superiors and will make rectifications later. Regarding the elevator you proposed, there is no Access control, our hotel elevator monitor has security on duty 24 hours a day, and access control will be installed later. As for the TV signal you mentioned, we have already reported it to the hotel owner, and will rectify it as soon as possible. I am really sorry to bring this to you. Bad experience. Thank you again for your review. We look forward to your next visit to supervise our improvements. I wish you a happy life (●'◡'●)
Anonymous User
Cozy Queen Room
Stayed in Jan 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 22, 2024
Hygienic and clean environment
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your positive review of our hotel. We will continue to work hard to live up to your positive review. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
LYniuqichongtian
Elegant Family Room
Stayed in Aug 2024
Family
21 review
4.8/5
Amazing
Posted on Aug 23, 2024
1.地理位置:酒店位於南山區,地鐵9號線荔林站D出口可達,扶梯出口出來步行1分鐘,電梯出口出來步行10秒,這才是真正意義的地鐵站店,出行超級方便。 2.房型價位:雅緻家庭房,1間5晚,1881元。這個房型設計得很好,尤其特別適合一家三口帶娃出遊的家庭,房間面積和大床房、雙床房的面積差不多,但卻佈置了一張雙人大床和一張單人床,價格要比那種親子家庭房的價格實惠一些。 3.早餐供應:選的無餐房型,沒有感受。 4.餐飲購物:周邊沒有大型綜合商場,但是周邊的大眾排行靠前的美食特別多,既有深圳超火的粥底火鍋(就在酒店旁邊),也有地道的早茶,還有順德佬等特色菜。另外步行100米有一個城中村,晚上全是煙火氣十足的各種大排檔。 5.自駕停車:酒店負一樓有停車場。 入住特別體驗:深圳的天氣濕熱,選擇酒店必須要考慮空調和淋浴,酒店在這兩方面做得不錯:空調冷氣足,淋浴水壓大。最後給酒店提一個建議:由於兩部電梯是和另一個公寓酒店共用,一是建議可以考慮實行電梯刷卡乘坐,二是兩部電梯都設定成能上行至房間。這樣既安全又高效。
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6/11
Zhongjiuzhishi
Cozy Queen Room
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 25, 2024
設施:提供免費停車和免費的洗衣房 挺方便的 衞生:乾淨整潔舒適 服務:前台小哥哥小姐姐熱情 服務很好 又選擇續住了一天 點贊👍
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Guest User
Cozy Queen Room
Stayed in Sep 2024
Other
5 review
5.0/5
Outstanding
Posted on Sep 12, 2024
很不錯的一家酒店, 房間乾淨整潔,設施全,而且周邊環境也非常便利,也非常,服務非常周到,很不錯哦
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Guest User
Cozy Queen Room
Stayed in Jul 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Jul 22, 2024
因第二天需通過深圳灣口岸去香港機場,特選了康柏酒店,酒店就在荔林地鐵站旁邊,深圳北站過來太方便,酒店隸屬錦江酒店集團旗下,管理、服務一流,性價比高,感覺非常舒適。
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