To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service4.0
Cleanliness4.1
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All reviews(268)
Positive reviews(242)
Reviews with photos/video(90)
Easy to get around(36)
Close to metro(33)
Convenient location(32)
Friendly front desk staff(15)
Average sound insulation(12)
Well decorated(6)
Perfect for business trips(5)
Stayed multiple times(5)
Negative reviews(26)
YanYan888
Smart 2-bed Room
Stayed in Aug 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Good hotel, encore on next time, thank you for your support and help.
6/8
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Queen Room With Audio-visual Equipments
Stayed in Mar 2024
Couples
17 review
2.5/5
Posted on Apr 11, 2024
very dirty and not clean enought. the staff not really helpful and i wont be stay anymore
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Queen Room With Audio-visual Equipments
Stayed in Dec 2023
Couples
30 review
3.0/5
Posted on Mar 25, 2024
FOR THIS PRICE, ROOM 'S QUALITY IS ACCEPTABLE
BUT THE BATHROOM 'S EXHAUST IS VERY BAD
AFTER SHOWER , THE STEAM THROW TO THE ROOM
THE FLOOR BECOME VERY WET
Response from Property: 抱歉給你帶來不好的體驗!後續我們會好好改善的!祝您生活愉快!
Guest User
2-bed Room With Audio-visual Equipments
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Good good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
2-bed Room With Audio-visual Equipments
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The facilities of this hotel are very impressive, from the cleanliness of the room to the comfort of the bed, every detail is impeccable. The service staff is enthusiastic and meticulous. So every time I come to Shenzhen, I like to stay in this hotel, and I highly recommend this hotel!
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Guest User
Business Queen Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
I often stay at this hotel. The service is warm and thoughtful. From check-in to check-out, I can feel that the staff is very professional and attentive. The TV in the room can be used for live broadcast and projection, which is comfortable to use. The location of the hotel is easy to find and it is also convenient to take a taxi. You can hail a taxi at the door and there is also a subway station downstairs.
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Guest User
Business Queen Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Seeing that our family was staying, the staff was very considerate and helped to upgrade to a business twin bed, which was spacious and had a small stove. The floor of the room was clean and comfortable, and the bathroom was separated into dry and wet areas. The service was warm and the environment was clean, nice
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Guest User
Smart Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
This is my first time coming to this hotel. I feel very good. The front desk clerk is very nice. I want to see the room and she is happy to show me the room. The room is large and comfortable. The decoration is very new. The room I booked has a bathroom. Wet and dry separation, shower head is large and powerful, so it is worth recommending to friends. I will stay in this hotel again. I wish the boss a prosperous business and give me full marks.
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Guest User
Smart 2-bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The room is very spacious and has plenty of sunlight. Compared with other hotels of the same price, this is really good, not inferior to 🍊 Hotel, but the price is less than half of 🍊. The front desk lady also provided good service, was very kind and patient to the children, so of course I have to give a good review.
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Quanqiumenglvzhe
Queen Room With Audio-visual Equipments
Stayed in Dec 2024
Couples
9 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The movie room I booked was very comfortable to watch movies on with a 100-inch projection. The location is good and it is very convenient to buy things downstairs. There is a subway entrance downstairs, so it is very convenient to go anywhere. The hotel facilities are complete, the room is clean and tidy, and it is very comfortable to stay. The front desk staff are very good and enthusiastic. I personally think that the price is very cost-effective in Luohu District. The decoration style of the hotel is also very warm. It is worth recommending
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Guest User
Business Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
It's a good choice for traveling nearby. It's quite clean and there's no bad smell. Overall it's pretty good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Smart 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
There is Xiaodu Xiaodu in the room, which can turn on the air conditioner, TV, curtains and adjust the light brightness with smart voice. Children love playing with it. The room is also equipped with an open kitchen and a refrigerator, which is very suitable for staying for several days in a row.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Business Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The front desk service is good and they answer all questions. The room we booked was full and we upgraded it for free. The environment is still very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Queen Room With Audio-visual Equipments
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Convenient transportation, convenient port transfer, clean and tidy rooms, very good service attitude, high cost performance, good experience, I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Queen Room With Audio-visual Equipments
Stayed in Nov 2024
Business travelers
11 review
1.0/5
Posted on Nov 10, 2024
There is no one at the front desk after 11 o'clock in the evening. You need to call, which is 10 minutes of trouble.
Except that the room is really big, the bed board is too thin. If you move any louder, it will sound and seems to be about to collapse. It is still hollow in the middle. It is not worthy of such a high rating. It is recommended that the hotel improve the bed board in an all-round way!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。第一、對於入住時間,在酒店政策有標明非24小時前台以及前台的上班時間哦,如在非規定時間入住,需提前致電前台溝通哈。第二、對於您反映的牀板問題,已第一時間安排師傅進行了加固改善,現已恢復正常。期待再次光臨!