Building E, No.152 Tenglong Road, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
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BENNELONG RESIDENCES Guest Reviews
4.5/5
Good
338 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(338)
Positive reviews(331)
Reviews with photos/video(81)
Near shopping area(59)
Convenient for shopping(46)
Large rooms(36)
Friendly front desk staff(33)
Easy to get around(32)
Perfect for families(15)
Stayed multiple times(10)
Strange smell in room(9)
Negative reviews(7)
HKWongfamily
four-bedroomJunYusuite
Stayed in Aug 2024
Family
8 review
3.7/5
Posted on Aug 16, 2024
Very suitable for big group travelers. Front desk very helpful and respond fast to queries and requests.
All pictures shown on trip.com matches to the actual room, very trustworthy.
If could have more rubbish bin, more stable network for TV, more tissue & toilet papers and more cups / glasses readied in room would be even better!
Response from Property: Thank you for choosing Jun Heng Yu Serviced Apartment Shenzhen and for your recognition of us. We will continue to work hard to provide guests with excellent services. We hope that you will be able to receive your five-star praise next time you stay. All colleagues at Jun Heng Yu Serviced Apartment Shenzhen look forward to seeing you again.
minhming
Executive Suite
Stayed in Aug 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Sep 5, 2024
Very good location,many restaurants nearby
Staff helpfulness
But some bad smell in whole building
Guest User
Deluxe Suite
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Dec 29, 2023
The apartment was so spacious we could play hide-and-seek with the kids. Beds are comfortable and the place is clean in general. Staff were helpful. Would recommend it to families.
Response from Property: Dear guest, Hello, thank you for choosing Shenzhen Junhengyu Serviced Apartments and for affirming us. We will continue to work hard to provide excellent services to our guests and strive to make every guest who comes to the hotel feel satisfied. A wonderful stay. All colleagues at Shenzhen Junhengyu Service Apartment look forward to your visit again!
Guest User
Deluxe Suite
Stayed in Jan 2024
Couples
2 review
4.7/5
Amazing
Posted on Feb 3, 2024
Distance from the nearest metro station is about 15 minutes walk. A lot of eating places around. If you prefer to cook yourself, groceries and supermarkets are around. A large market place is just a few stops away by the metro. About cooking, the apartment I was staying was equipped with a functional kitchen with sufficient kitchen utensils so that you can really do some simple cooking.
General cleaniness is good. I noticed that they even mop the floors. You need a key card to reach your floor and open your door. Would seriously consider to stay in this apartment should I revisit this city again.
Response from Property: Dear guest, Hello, thank you for choosing Shenzhen Junhengyu Service Apartment. We will continue to work hard to provide guests with excellent services and are committed to giving every guest a wonderful stay experience. , I hope we can win your five-star praise next time you stay. All colleagues at Shenzhen Junhengyu Service Apartment look forward to your visit again!
VickWalks
Deluxe Suite
Stayed in Nov 2022
Travel with friends
26 review
5.0/5
Outstanding
Posted on Dec 22, 2022
We stayed here for a big Thanksgiving party. The space was even perfect for 20 people cooking and having a good time. The price is amazing for the type of apartment. Well worth the stay.
Outside the area there are many restaurants and food, but it also comes with a full kitchen so we cooked and brought our own food. The staff is very friendly to foreigners and make it a point to communicate with foreign guest. I will definitely stay here again.
Response from Property: Dear guests, hello! Thank you very much for choosing and staying at Shenzhen Junhengyu Service Apartment and sharing your stay experience! "Consistently high-quality butler service" is the purpose of our service. It is our commitment to provide the best quality services and diversified accommodation options. Thank you for your recognition of our services. We would like to remind you that if you encounter any problems during your stay, you can report them to the hotel guest service center 24 hours a day so that we can help you solve the problems as soon as possible. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!
Karma
Deluxe Suite
Stayed in Dec 2023
Family
21 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Will recommend to friend and family
Response from Property: Dear guest, Hello, thank you for choosing Shenzhen Junhengyu Serviced Apartments and for affirming us. We will continue to work hard to provide excellent services to our guests and strive to make every guest who comes to the hotel feel satisfied. A wonderful stay. All colleagues at Shenzhen Junhengyu Service Apartment look forward to your visit again
Guest User
Deluxe Suite
Stayed in Mar 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Mar 6, 2023
clean and good bed room, with good location right near the big mall with loads of food
Response from Property: Dear guests, hello! Thank you very much for choosing and staying at Shenzhen Junhengyu Service Apartment and sharing your stay experience! "Consistently high-quality butler service" is the purpose of our service. It is our commitment to provide the best quality services and diversified accommodation options. Thank you for your recognition of our services. We would like to remind you that if you encounter any problems during your stay, you can report them to the hotel guest service center 24 hours a day so that we can help you solve the problems as soon as possible. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!
Seo Yeon
Bennelong Suite
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
great stay!
Icyball
Executive Suite
Stayed in May 2023
Family
10 review
5.0/5
Outstanding
Posted on May 7, 2023
Very good environment
Guest User
Deluxe Suite
Stayed in Mar 2023
Family
1 review
4.2/5
Very Good
Posted on Mar 30, 2023
Nice and clean
Guest User
Deluxe Suite
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The space is very large and the place is spacious. It is very comfortable to play with friends.
The location is also very good. There are two shopping malls downstairs with a lot of delicious food. There are also stalls for late night snacks. They have all kinds of food. It’s a good experience.
Original TextTranslated by Google
6/8
Guest User
Bennelong Suite
Stayed in Sep 2024
Family
15 review
4.7/5
Amazing
Posted on Sep 16, 2024
First of all, when I first entered the room, the toilet in the master room smelled really bad. In addition, the air conditioner was not working properly and took a long time to work on it. Finally moved to another room.
As soon as we entered, the smell of smoke was extremely strong, especially in the room near the laundry room and the cloakroom. The smell of smoke was still there until we returned very late.
It turned out that the whole set of pillows was replaced on the second day and it was better.
The overall attitude of the waiters is ok and the location is ok
Original TextTranslated by Google
Response from Property: Thank you for choosing Junhengyu Serviced Apartment Shenzhen and for your recognition of us. We will continue to work hard to provide guests with excellent services. We will report any problems with the room to the relevant departments for processing. We hope that you will be able to win your five-star praise next time you stay. All colleagues of Junhengyu Serviced Apartment Shenzhen look forward to seeing you again.
Anonymous User
Executive Suite
Stayed in Sep 2024
Other
8 review
5.0/5
Outstanding
Posted on Sep 7, 2024
About ten minutes by car from Longhua One Square Tiandi, across the street is Tianhong Shopping Mall, 5-6 minutes walk is Hongshan MTR Station, and there is a 6979 shopping mall next door, which is very convenient to eat and travel. The front desk service was quite good and the response was quick. The front desk kaka was very helpful
Original TextTranslated by Google
Response from Property: Thank you for choosing Jun Heng Yu Serviced Apartment Shenzhen and for your recognition of us. We will continue to work hard to provide guests with excellent services and strive to make every guest who comes to the store have a wonderful stay experience. All colleagues of Jun Heng Yu Serviced Apartment Shenzhen look forward to your visit again
Anonymous User
Executive Suite
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 30, 2024
Jun Heng is an apartment-style service residence with very spacious rooms and a suitable location. It is located in the center of Hongshan District, within walking distance of Tianhong Shopping Mall and a small open-air night market nearby. It is very convenient to get to Yi Fang Tian Di within a short distance. Junheng Apartment is my first choice in Hongshan. I am very satisfied and will book the room again.
Original TextTranslated by Google
Response from Property: Thank you for choosing Jun Heng Yu Serviced Apartment Shenzhen and for your recognition of us. We will continue to work hard to provide guests with excellent services and strive to make every guest who comes to the store have a wonderful stay experience. All colleagues of Jun Heng Yu Serviced Apartment Shenzhen look forward to your visit again
Guest User
Executive Suite
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 21, 2024
My family and I were delayed on the high-speed train, so we decided to book this hotel. It took less than 20 minutes to get here by car at around 9pm. The room was quite big and there was a balcony, so it was quite quiet.