Elegant Garden Wenjin Hotel (Shenzhen Luohu Port Wenjin Subway Station)

Elegant Garden Wenjin Hotel (Shenzhen Luohu Port Wenjin Subway Station) Reviews

Elegant Garden Wenjin Hotel (Shenzhen Luohu Port Wenjin Subway Station)

Room 201, Langyu Yufengting, No. 1010, Wenjin South Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Elegant Garden Wenjin Hotel (Shenzhen Luohu Port Wenjin Subway Station)
Elegant Garden Wenjin Hotel (Shenzhen Luohu Port Wenjin Subway Station)Elegant Garden Wenjin Hotel (Shenzhen Luohu Port Wenjin Subway Station)Elegant Garden Wenjin Hotel (Shenzhen Luohu Port Wenjin Subway Station)
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Elegant Garden Wenjin Hotel (Shenzhen Luohu Port Wenjin Subway Station) Guest Reviews

4.3/5
238 review
Verified reviews
Location4.3
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(238)
Positive reviews(226)
Reviews with photos/video(89)
Easy to get around(30)
Friendly front desk staff(28)
Close to metro(22)
Great value for money(15)
Convenient for shopping(9)
Classy environment(7)
Strange smell in room(7)
Would stay again(6)
Negative reviews(12)
Jasminiag
Selected Queen Room
Stayed in Oct 2024
Solo travelers
121 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Good location. Easy to find. Friendly staff. Quick checkin. Comfortable bed.
6/10
Response from Property: 尊敬的賓客,感謝您下榻雅園文錦酒店!承蒙您的喜愛,小雅又驚又喜,小雅將會再接再厲,服務好每一位賓客。酒店距離文錦地鐵站B出口僅20米,距離文錦渡口岸僅200米,羅湖火車站(深圳站)、羅湖口岸僅3公里,東門步行街和國貿商圈也在附近。期待您的再次光臨,祝您旅途愉快
Guest User
Selected Queen Room
Stayed in Mar 2024
Couples
11 review
4.7/5
Amazing
Posted on Mar 10, 2024
Very good
Response from Property: 尊敬的賓客,感謝您下榻雅園文錦酒店!承蒙您的喜愛,小雅又驚又喜,小雅將會再接再厲,服務好每一位賓客。酒店距離文錦地鐵站B出口僅20米,距離文錦渡口岸僅200米,羅湖火車站(深圳站)、羅湖口岸僅3公里,東門步行街和國貿商圈也在附近。期待您的再次光臨,祝您旅途愉快!
Anonymous User
Cozy Queen Room
Stayed in Dec 2024
Other
121 review
2.2/5
Posted on Dec 15, 2024
The only advantage is that the hotel is less than 50 meters away from Exit B of Boon Kam MRT Station, and there are only some small restaurants around that are not of interest. . The hotel is on the second floor and there is no elevator. It will be troublesome for those with heavy suitcases. The hotel does not provide a washing machine and no breakfast. . The room is not big, so it's fine for one person. The towels are thick and hard, the mattress is also hard, but the two pillows are very soft. . The air conditioner is terrible and doesn't work at all. On such a cold day, I can only huddle under the sheets. The toilet also has a lingering smell of urine. .
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Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Yayuan Wenjin Hotel! We sincerely apologize for giving you a bad experience during your stay. Yayuan Wenjin Hotel has convenient transportation. It is only 20 meters away from Wenjin Metro Station, only 200 meters away from Wenjindu Port, and only 3 kilometers from Luohu Railway Station (Shenzhen Station) and Luohu Port. Dongmen Pedestrian Street and Guomao Business District are also nearby. Ya looks forward to your visit again! wish you a happy life
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bigbear822
Selected Queen Room
Stayed in Sep 2024
Travel with friends
55 review
4.0/5
Very Good
Posted on Oct 11, 2024
10 minutes walk from Man Kam To Port Bed sheets clean Large amount of hot water China Resources Supermarket 10 minutes walk There is a whole family on 1F 3 minutes walk from Exit B of Wenjin Station, Line 9
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您下榻雅園文錦酒店!入住期間給您不好的體驗,我們深表歉意。雅園文錦酒店交通方便,距離文錦地鐵站僅20米,距離文錦渡口岸僅200米,羅湖火車站(深圳站)、羅湖口岸僅3公里,東門步行街和國貿商圈也在附近,小雅期待您的再次光臨!祝您生活愉快
Guest User
Deluxe Queen Room
Stayed in May 2024
Travel with friends
29 review
2.0/5
Posted on May 9, 2024
As soon as I entered the corridor, I knew I had stepped into a trap. There was a musty smell in the corridor. It was like a maze inside. The space was too narrow and I felt so depressed that I wanted to die. It was like living in a maze. I quickly changed places.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Yayuan Wenjin Hotel! Our hotel has only one corridor, which leads directly to the hotel lobby. We are sorry that we failed to give you a good stay experience. If you need a room with convenient access, you can tell our front desk lady. We can arrange a room closer to the hotel lobby for you. We will feedback the problem of smell in the corridor and low air circulation to the housekeeping department for processing. Thank you very much for your pertinent advice. Xiaoya looks forward to meeting you again and will get to know you again with a new look~ The hotel is only 20 meters away from Exit B of Wenjin Metro Station, 200 meters away from Wenjindu Port, and only 3 kilometers away from Luohu Railway Station (Shenzhen Station) and Luohu Port. Dongmen Pedestrian Street and Guomao Business District are also nearby. Looking forward to your visit again and wish you a pleasant journey!
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JOE
Selected Queen Room
Stayed in Apr 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Apr 29, 2024
The location is quite convenient, just at Wenjin subway station, 2 minutes walk from the exit. The price is very suitable, the room is new enough in all aspects. The toilet in the room I stayed in today had a little smell, but it disappeared after turning on the air conditioner. There is a convenience store downstairs of the hotel, and there are several restaurants. There are residential houses nearby, barber shops and supermarkets. It is worth recommending. I will stay there again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! It is a pity that we failed to meet your expectations. Xiaoya has been working hard to improve. If you have any questions during your stay, you can contact our front desk. Looking forward to meeting you next time. Xiaoya is very happy to be recognized by you in service. I wish you a happy life! The hotel is only 20 meters away from Exit B of Wenjin Metro Station, 200 meters away from Wenjindu Port, and only 3 kilometers away from Luohu Railway Station (Shenzhen Station) and Luohu Port. Dongmen Pedestrian Street and Guomao Business District are also nearby.
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pieria
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
72 review
4.7/5
Amazing
Posted on May 14, 2024
Very close to Wenjindu Port, about ten minutes' walk away, the hotel is also quite newly decorated,,,, I will come again next time,,,,
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Yayuan Wenjin Hotel! Thanks to your love, Xiaoya is surprised and happy. Xiaoya will continue to work hard to serve every guest well. The hotel is only 20 meters from Exit B of Wenjin Subway Station, 200 meters from Wenjindu Port, and only 3 kilometers from Luohu Railway Station (Shenzhen Station) and Luohu Port. Dongmen Pedestrian Street and Guomao Business District are also nearby. We look forward to your visit again and wish you a pleasant journey!
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Guest User
Cozy Queen Room
Stayed in May 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is clean and sanitary. The service is good. Manager Wei is very nice
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Graceland Wenjin Hotel! Xiaoya is surprised and delighted by your love. Xiaoya will continue to work hard to serve every guest. The hotel is only 20 meters away from Exit B of Wenjin Subway Station, 200 meters away from Wenjindu Port, 3 kilometers away from Luohu Railway Station (Shenzhen Station) and Luohu Port, and Dongmen Pedestrian Street and Guomao Business District are also nearby. Looking forward to your visit again and wish you a pleasant journey!
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Xinyuan2158
Selected Queen Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The location and comprehensive cost performance of the hotel are perfect. It is right outside Wenjin Metro Station Exit B. There is a Family Mart and a rice noodle shop downstairs. You don't have to worry about food and drink even if you work overtime in the room all day. There are many delicious foods when you walk towards Huangbeiling or Chunfeng Wanjia. The hotel is very new, simple and warm, with complete facilities. In addition to the convenience of the geographical location, the most important thing for me when staying in a hotel is cleanliness, comfortable bathing, and good sound insulation. This hotel can meet all the requirements. The service staff is also very warm and thoughtful. I like it very much. I will choose to stay here next time.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the Yayuan Wenjin Hotel! Seeing your real feedback and thoughtful comments, Xiaoya is full of gratitude. There are countless journeys in life, and it is Xiaoya's honor to add some warm memories to your journey. Looking forward to your visit again and wish you a happy life!
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Guest User
Selected Queen Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The room is clean and Xiaoyi at the front desk is friendly and helpful.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Graceland Wenjin Hotel! The hotel is only 20 meters away from Exit B of Wenjin Subway Station, 200 meters away from Wenjindu Port, 3 kilometers away from Luohu Railway Station (Shenzhen Station) and Luohu Port, and Dongmen Pedestrian Street and Guomao Business District are also nearby. We look forward to seeing you again and wish you a pleasant journey!
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Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 1, 2024
The room is clean, Manager Wei's service is very good, recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Graceland Wenjin Hotel! Xiaoya is surprised and delighted by your love. Xiaoya will continue to work hard to serve every guest. The hotel is only 20 meters away from Exit B of Wenjin Subway Station, 200 meters away from Wenjindu Port, 3 kilometers away from Luohu Railway Station (Shenzhen Station) and Luohu Port, and Dongmen Pedestrian Street and Guomao Business District are also nearby. Looking forward to your visit again and wish you a pleasant journey!
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Guest User
Cozy Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Friendly service at the front desk❤️The room is clean and I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the Yayuan Wenjin Hotel! Xiaoya is so happy to receive your praise. I wish you a happy life and a happy family in the future. The hotel is only 20 meters away from Exit B of Wenjin Metro Station and 200 meters away from Wenjindu Port. We look forward to your next stay.
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Anonymous User
Selected Queen Room
Stayed in Feb 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Feb 23, 2024
Convenient location, clean room, good lighting, floor-to-ceiling windows, reasonable price
Original TextTranslated by Google
Response from Property: Happy Lantern Festival! I am very happy to see your pertinent suggestions! I wish you good health and a happy life.
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 8, 2024
It's just a few minutes' walk from Wen Kam To Pass. The subway station Line 9 is right downstairs, which is very convenient! It's hygienic, clean and has no odor. It's very nice to have a wardrobe. The shower head has good water power and is comfortable to bask in! The handsome guy at the front desk, Brother Ye, is very chatty and has a good service attitude! I can speak Cantonese and can communicate easily, and I can speak English. It’s no problem for foreigners to check in! There is a breakfast shop and a FamilyMart convenience store downstairs!
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6/9
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise! High-quality service is reserved for everyone who comes from afar. Your affirmation is the driving force for Xiaoya to move forward! Happy New Year~
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Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 12, 2024
I came to Shenzhen during the holidays. After comparing with nearby hotels, I still felt that this one was more economical. I didn’t expect that the environment and hygiene of a hotel costing only RMB 100 or 200 would be so good. The floor-to-ceiling windows in the room were my favorite! ! Open the door and the whole house is filled with the smell of sunshine! The room is fully equipped and the toiletries are very high-end, including hair conditioner, which is so unexpected! The service attitude of Xiao Liu at the front desk is also very good. I will choose this place next time I come to Shenzhen!
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Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for your favorable review of our hotel! I am very happy that you had this pleasant holiday. Xiaoya sincerely wishes you a happy life full of sunshine in the days to come. During the Chinese New Year, all the staff at Yayuan wish you a Happy New Year~
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