Lan'ou Hotel (Shenzhen Dongmen Luohu Port) Reviews

Response from Property: I'm thrilled to hear that you had a wonderful experience at our hotel! We pride ourselves on providing beautiful rooms and excellent room service. Thank you for choosing our hotel for your stay in Hong Kong. We hope to welcome you back soon! 😊

Response from Property: Thank you very much for your valuable comments. We attach great importance to your feedback. We are deeply sorry for the problem in the guest room department you mentioned and have immediately launched an investigation.We know that the cleanliness and hygiene of the guest rooms are very important to every guest, so we deeply regret the problem that has occurred this time. We will strengthen the training and supervision of the housekeeping department to ensure that every employee works in strict accordance with cleaning standards to avoid the recurrence of similar situations.At the same time, we will also clean and inspect the rooms more carefully to ensure that each room can meet the expectations and requirements of guests.We sincerely thank you for your criticism and suggestions. It is with your valuable opinions that we can continue to make progress and provide better services for guests. If you have any other questions or need further assistance, please feel free to contact us. We look forward to the opportunity to serve you again and provide you with a more perfect accommodation experience.

Response from Property: Dear Guest,Thank you for your wonderful review and appreciation of our staff's service! We are delighted to hear that our team was able to arrange your room immediately, meeting your needs and expectations.酒店一公里内有天虹、万家、金光华大型商场，东门老街、深圳火车站、文锦渡口岸、罗湖口岸、港澳自助机签证点、万象城、酒店步行2分钟便是美食诀绝子，景点大梅沙27分钟路程、深圳湾、红树林公园20分钟、华侨城欢乐海岸20分钟、中英街20分钟、等等更多景点可以咨询酒店前厅经理哦，交通便利，门口就是向西村地铁站A1出入口、公交站、出租车、交通便利，吃喝玩乐一样不能少，酒店内设有免费洗衣机、烘干机、健身房、（餐厅：订餐收费、自助早餐：房费含早/无早套餐）、会议室，小店在不断的优化中，如有好的建议欢迎给我们留言哦，期待您的下次光临

Response from Property: Hello, thank you for your review! The hotel advocates "careful service", and we are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.

Response from Property: Thank you very much for your comments. We are glad to hear that you are satisfied with the sanitary conditions of our hotel.Maintaining the cleanliness and hygiene of the hotel has always been an important task. We pay great attention to details and strive to provide a comfortable and clean accommodation environment for every guest.

Response from Property: Thank you very much for your good comments! We are glad to hear your recognition of our hotel and will continue to strive to provide you with excellent service and comfortable accommodation. Your satisfaction is our greatest motivation. We look forward to your next visit and provide you with a more perfect service experience. Thank you again for your support and trust!