Intercity Hotel Futian Zhongzhou Bay Guest Reviews
4.9/5
Perfect
6463 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
Filter by:
Sort by:
All reviews(6463)
Positive reviews(6435)
Reviews with photos/video(1340)
Delicious breakfast(636)
Friendly front desk staff(513)
Convenient for shopping(451)
Well designed(423)
Excellent afternoon tea(395)
Well decorated(312)
Close to metro(274)
Awesome gym(105)
Negative reviews(28)
Prasit H
Queen Room With Intercity View
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Perfect Place Staying in Shenzhen. Good to have this hotel being my 2 Days residence in Silicon Valley Asia... Near KKOne shopping mall.
Response from Property: 尊敬的客人:非常感謝您選擇下榻福田中洲灣城際酒店,酒店致力於為您打造極致的商旅體驗。我們的房間,每一處細節都經過精心設計與佈置。房間採用高貴典雅的原木和黑色大理石裝修,呈現出現代而時尚的風格,床品乾淨舒適,我們為每位客人配備了兩個不同硬度的枕頭,讓您可以根據自己的喜好選擇,確保您能擁有高質量的睡眠。房間內設有免費的Minibar,飲料、醬香黑啤、茶水一應俱全,滿足您的不同飲品需求。我們非常高興能為您提供這樣滿意的房間體驗,也期待着您的再次光臨
Cath@-@
Queen Room With Intercity View
Stayed in Nov 2024
Couples
9 review
4.0/5
Very Good
Posted on Nov 25, 2024
The location is perfect and close to many eateries shops. Fast check in and love the cleanliness of the hotel. Will definitely stay here again the next time I visit Shenzhen .
Response from Property: 尊貴的客人,我們對您的每一次到訪都深感榮幸與感激。在中洲灣城際酒店,我們提供的不只是一處下榻之所,更是一個讓您放鬆身心、忘卻旅途勞頓的温馨避風港。我們以德式包豪斯風格的簡潔與雅緻,結合我們周到細緻的服務,旨在為您營造一個寧靜舒適的休憩空間。感謝您選擇我們作為您的旅居之地,您的滿意是我們持續進步的源泉。我們期盼不久的將來,能在中洲灣畔再次恭候您的光臨,與您一同續寫美好的篇章。
Guest User
Intercity Superior Twin Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
New and clean hotel. Spacious room. Breakfast selection was good. Highly recommededed for both tourist & business travellers. The hotel staff are all very friendly & helpful. Special mention to Tan Juan and Fang Fang for making our stay a memorable one.
Response from Property: 尊貴的賓客:收到您的好評,我們感到無比喜悦!在中洲灣城際酒店,我們始終將賓客的滿意視為最高榮譽。從您踏入酒店的那一刻起,我們就致力於為您提供一段難忘的住宿體驗。感謝您的認可與支持,期待您下次光臨,讓我們有機會再次為您的旅途增添一抹亮色。
Guest User
Queen Room With Intercity View
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Everything is perfect. The receptionist provided all the choices to me for upgrading and explain everything clearly. Name of the receptionist is "Jing" and she provided the best service I ever have. Her passion and 24hrs service provided us a more than satisfy experience. I strongly recommend this hotel with 5 star service to everyone.
Response from Property: 感謝您的肯定!中洲灣城際酒店始終秉持“以客為尊”的服務理念,從專業的客房服務到精緻的餐飲選擇,都力求讓賓客感受到賓至如歸的温暖。您的五星好評是對我們工作的最大肯定,期待您再次光臨,讓我們繼續為您提供貼心、專業的服務。
Guest User
Intercity Superior Twin Room
Stayed in Oct 2024
Family
142 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The hotel is super nice, close to the subway station, spacious and new, and there’s variety of choice in breakfast buffet.
Response from Property: 親愛的賓客,您好!我們對您選擇中洲灣城際酒店作為您的住宿之地表示衷心的感謝,並對您慷慨分享的住宿體驗表示感激。我們明白,每一位客人的光臨都是對我們莫大的信任,我們承諾將這份信任轉化為卓越的服務體驗。您的滿意是我們工作的最大動力,我們將持續以此為激勵,不斷提升我們的服務質量,升級我們的設施設備,以確保每位賓客都能獲得最佳的住宿體驗。我們期待着在未來的日子裏,再次成為您旅途中的温馨驛站。
Guest User
Queen Room With Intercity View
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Oct 1, 2024
Booked Intercity hotel instead of a chain hotel because of the great rating. Arrived and the outside is impressive with someone to help you with luggage’s. Checking in was a bit difficult as we didn’t speak Mandarin and their knowledge of English wasn’t good but somehow we got there. They made a big effort to try and take our order when we did room service even sending someone up to personally take our order. Nice touches are their service with a smile and always so helpful. The rooms were tastefully decorated Japanese minimal style and we ordered a corner view room but because we were 6th floor there wasn’t much of a view. Only of the highway but it was still nice and bright. Shower and toilet were separated which was quite nice. Only thing was the pillows were a bit high and the air conditioning was a either too hot or too cold. Otherwise everything was great. I would come back again. Front desk lady Hui Ling made a great effort to help us so would definitely return if staying again. In terms of location, there is a KK ONE mall next door but we found that it’s a bit more local than what we would like. So we did day trips a lot. Overall I can’t fault this hotel! It’s a very pleasant stsy.
Response from Property: Thank you for your affirmation! Zhongzhou Bay Intercity Hotel always puts guest satisfaction first, and strives to bring guests a comfortable and convenient accommodation experience from its professional service team to its rich entertainment facilities. Your five-star review is the greatest affirmation of our work. We look forward to your next visit and continue to enjoy our high-quality services.
豬豬2022
Intercity Superior Queen Bed Room
Stayed in Sep 2024
Family
27 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Good location and variety food to choose nearby.
Can go CBD Center within 10 minutes.
Good service.
Response from Property: 您的讚譽如同温暖的陽光灑滿心房,讓我們團隊倍感温馨與鼓舞!在中洲灣城際酒店,我們始終將賓客的滿意視為最高榮譽。感謝您對我們服務的認可與讚賞,這份鼓勵如同燈塔照亮我們前行的道路。在未來的日子裏,我們將繼續用心服務,不斷創新,期待再次為您帶來更加貼心、專業的住宿體驗。
Guest User
Intercity Superior Queen Bed Room
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Very modern and clean hotel. Spacious room. Convenient location. Excellent services!
Response from Property: 尊敬的客人:非常感謝您選擇下榻福田中洲灣城際酒店,酒店致力於為您打造極致的商旅體驗。我們的房間,每一處細節都經過精心設計與佈置。房間採用高貴典雅的原木和黑色大理石裝修,呈現出現代而時尚的風格,床品乾淨舒適,我們為每位客人配備了兩個不同硬度的枕頭,讓您可以根據自己的喜好選擇,確保您能擁有高質量的睡眠。房間內設有免費的Minibar,飲料、醬香黑啤、茶水一應俱全,滿足您的不同飲品需求。我們非常高興能為您提供這樣滿意的房間體驗,也期待着您的再次光臨!
Mic555
Intercity Superior Twin Room
Stayed in Sep 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Very functional & comfortable rooms. Spacious & modern. Warm service from staff. Location is in CBD. Will stay again Breakfast is not fantastic but adequate.
Response from Property: Your satisfaction is our greatest pursuit. All staff of Intercity Hotel thank you for your recognition! Our service is not only professional, but also attentive. We look forward to welcoming you again in the near future and continue to write a beautiful chapter.
Michael KM
Intercity Superior Twin Room
Stayed in Aug 2024
Family
10 review
4.7/5
Amazing
Posted on Aug 9, 2024
Family trip for our Anniversary.
Very nice stay with alot of good services, staff were great and offered to help.
Had morning breakfast and afternoon tea buffet, would recommend to go as its also close to KKOne mall and C Future city mall 3-4 mins away.
6/12
Response from Property: Dear guests, I sincerely thank you for your high praise! Your satisfaction is not only the recognition of our service, but also a great encouragement to our team. We will continue to maintain this enthusiasm and professionalism, and strive to provide every guest with an accommodation experience that exceeds expectations. Look forward to your coming again and creating more beautiful memories together!
thewettraveller
Intercity Superior Twin Room
Stayed in Sep 2024
Couples
15 review
4.7/5
Amazing
Posted on Sep 25, 2024
The hotel entrance was a little hard to find. But the hotel was clean and nice.
Response from Property: 收到您的好評,我們感到無比幸福與滿足!在中洲灣城際酒店,我們始終將賓客的滿意放在首位,用心服務每一個細節,衹為換取您的滿意與微笑。感謝您對我們的信任與支持,這將成為我們不斷追求卓越與完美的動力源泉。期待在未來的日子裏,能再次迎接您的到來,與您共同書寫更多美好的篇章。
Nexus Poah
Queen Room With Intercity View
Stayed in Aug 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The service was great ,小管家was very responsive and got free night time milk,the view was very good and the gym was open 24h theres a KKone shopping centre just 3 minutes walk away i strongly recommend to try it out
Response from Property: Dear friend, every time you come, you are the greatest encouragement to us. Intercity Hotel is not only a place to stay, but also a harbor that you can rely on during your journey. Bauhaus design makes the space full of style, and our services are dedicated to making this style more warm. Coupled with the impeccable location, every step you take will be more relaxed and secure. Looking forward to joining hands with you again for a warm journey
Anonymous User
Intercity Superior Queen Bed Room
Stayed in Sep 2024
Couples
28 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Good services , staffs is kind and helpful
Many good restaurants nearby
Response from Property: 尊敬的賓客,感謝您選擇中洲灣城際酒店作為您的旅途休憩之所。在這裏,我們致力於為您提供超越期待的住宿體驗。德式包豪斯風格的簡約線條與現代設計的巧妙結合,讓您在繁忙的旅途中找到一片寧靜與舒適。期待不久的將來,能再次在中洲灣與您共享美好時光。
carol-carol
Intercity Superior Queen Bed Room
Stayed in Dec 2024
Other
4 review
4.5/5
Great
Posted on Dec 10, 2024
This hotel provide 小管家 and 小黎 is our care taker which done beyond what she needed to do as a front line person. This hotel location is accessible to many food stall and importantly the room is clean!
P.C.
Intercity Superior Queen Bed Room
Stayed in Jun 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The hotel is fully equipped, and the location is excellent. It has many facilities that even many five-star and other chain hotels don't have. The design and facilities of this hotel are truly high-tech and first-class: it even has a TYPE-C port. The hygiene is impeccable. I love the luxurious amenities that they provide for shower and the lotion. I will choose this hotel again next time, and the one-on-one butler service is very helpful.
Response from Property: Dear guests: Hello, thank you for your praise for the location and room facilities of our hotel. I am glad that you are satisfied with our room hygiene and bath products. We will continue to work hard and look forward to your next visit.