ji Hotel Shenzhen Bao'an Airport gushu Branch Reviews
ji Hotel Shenzhen Bao'an Airport gushu Branch
Xixiang Street Nanchang Community Fuji Junhuiyuan 1 Building, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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ji Hotel Shenzhen Bao'an Airport gushu Branch Guest Reviews
4.8/5
Excellent
502 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(502)
Positive reviews(495)
Reviews with photos/video(179)
Easy to get around(77)
Convenient location(72)
Friendly front desk staff(51)
Awesome amenities(33)
Delicious breakfast(32)
Close to airport(28)
Large rooms(25)
Perfect for business trips(9)
Negative reviews(7)
HelloKitty12
Superior Queen Room
Stayed in aug. 2024
Couples
7 review
5.0/5
Outstanding
Posted on 19. aug. 2024
Love this hotel so much, friendly staffs from front desk to housekeeper. Washing machine and dryer are very convenient to use at public area. I like the pillows, mattress, TV, tea, slippers and even the shower soap... The location is right beside Gushu mrt exit E, easy for commuters. I will definitely revisit the other branches of Ji hotel!
Guest User
Superior Queen Room
Stayed in jun. 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on 19. jun. 2024
This is my second stay. The overall feeling is very good and highly recommended. The environmental sanitation is good in all aspects. Although it is close to the airport, the overall sound insulation is good. It is very quiet without opening the windows.
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Xinian~
Superior Queen Room
Stayed in maj 2024
Family
1 review
1.0/5
Posted on 29. maj 2024
The first negative review was given to Jiji Shenzhen Baoan Airport Gurong store, and the store did what it deserved. I brought my child under six years old to check in at around 9pm. I went into the room to wash the child's hands and found a short hair of about 2cm near the sink (Picture 1). I didn't call the front desk. I thought it wouldn't be easy for the cleaning lady to clean it. Where should I start from? A hair falling down is understandable. I went to the bathroom at around ten o'clock and found a hair on the bath towel above the toilet (Picture 2, it's a hair!) I couldn't bear it, thinking we didn't need it. At 11:30, I spread dirty sheets for my children to sleep. When I came out of the shower, I lifted the quilt. It was really eye-opening. I found something like mouse droppings on the quilt (Picture 3). I couldn’t bear it. I called the front desk to come over and check. Hair and mouse droppings (the front desk picked it up with paper towels after looking at it and threw it into the trash can). The front desk wanted to change our room. Because there was a lot of luggage and the children were sleepy, it was inconvenient, so they asked us to change the bed sheets, quilt, pillow cover (Picture 4) The front desk said that the problem would be reported to the manager tomorrow morning and he would be given an answer. Something even more shocking came. The next day, the manager apologized and said the mouse poop-like thing was a black hair ball dropped by the cleaning lady. Oh my God, I can really make it up. If it was a hair ball, why did the front desk wrap it up with paper towels? Throw it away, don't tell me it's a hairball. The manager's response was to give me a bottle of aromatherapy as compensation. Oh my God, I need this bottle of aromatherapy! The hair appears in two places and mouse droppings appear on the bed. Can a bottle of aromatherapy solve the child's health problems? This is the whole season’s attitude towards dealing with problems!
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Guest User
Superior Queen Room
Stayed in apr. 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 14. apr. 2024
It was my first time to stay at this all-season hotel and it was a great experience. The room is large, the windows are bright and clean, and the facilities are complete. The hotel is very close to the airport, which is very suitable for friends who have a flight in the morning. It is also very close to the subway station, so you can just go out. The staff's service attitude is also very good and polite. The food delivery is all done by robots, which is very good.