CityNote Hotel

CityNote Hotel Reviews

CityNote Hotel

5F, Building C, Cybano Gene Technology Park, No.19, Science and Technology Park, Nanshan District, Shenzhen, Guangdong, China, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
CityNote Hotel
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CityNote Hotel Guest Reviews

4.7/5
Outstanding
526 review
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(526)
Positive reviews(510)
Reviews with photos/video(121)
Classy environment(62)
Awesome amenities(42)
Great value for money(31)
Delicious breakfast(20)
Friendly front desk staff(20)
Perfect for business trips(12)
Would stay again(12)
Convenient parking(10)
Negative reviews(16)
Guest User
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Clean room, nice breakfast, and free laundry.
Response from Property: [Free parking] [Smart voice] [Long standby brunch] [Shared office] [Afternoon tea] [Free coffee] [Cocktail happy hour] [Warm snack] [24-hour self-service laundry] [Fitness and entertainment space]: It is my great honor to meet you and Xiaoxi, and it is our great honor to receive your five-star praise. We are willing to make continuous progress, and we are waiting for you to come again no matter morning or night, summer or winter ~
maxxuke
Guestroom (Double bed)
Stayed in Sep 2024
Business travelers
7 review
4.0/5
Very Good
Posted on Sep 12, 2024
High cost performance, it is very convenient to eat and travel downstairs. I didn't remind you to exchange the cocktail, so I forgot to use it. It was a bit noisy because they were digging a subway downstairs, but fortunately it would stop at night, but it would be noisy again if it started early in the morning.
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Guest User
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
This is the best hotel I have stayed in recently. The decoration is very new, with a home theater. I like the design of the complete separation of the bathroom and toilet. The bathroom floor tiles are anti-slip and designed with a drop so that your feet will not step in a puddle of water. The air conditioning works very well, and the most important thing is that there is almost no noise, which does not affect sleep at all. There is no smoke smell in the room, which is very friendly. Although it is a windowless room, it is really not noticeable. The murals in the room make people feel very spacious. The breakfast is also good, nutritious and hygienic. It is really a great hotel.
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Response from Property: Dear Guest: The mountains and rivers are vast, the world is full of fireworks, and it is my honor to meet you in Xiaoxi. May you be warm in the three winters, and not cold in the spring. May you have a light when it is dark, and an umbrella when it rains. I hope I can meet you again. I hope Xiaoxi can be your confidant and accompany you. ~
Thafa
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in Sep 2024
Travel with friends
16 review
4.5/5
Great
Posted on Sep 3, 2024
This is the second time I have stayed at this hotel, and the front desk quickly solved the problem with the audio and video system. It is worth mentioning that the cleaning lady at the hotel is very smiling and polite. Since I did not leave the hotel room, I told the front desk that I wanted more water on the day I extended my stay. The cleaning lady delivered it quickly and proactively asked for other information. Are supplies, such as paper towels and daily necessities sufficient, and do they need to be cleaned? Since I was in the room, I didn't need the cleaning sister to clean. I only asked her to clear away the takeaway garbage. The cleaning sister would take the initiative to remove the garbage in the bathroom and the trash can in the room. 👍🏻 However, there is one area that needs improvement in the hotel, that is, there will be sounds from the bathroom from time to time. There are more and louder sounds during the day. Fortunately, the frequency of the sounds is less at night. If you are a light sleeper, it may take you longer to fall asleep, but since my sleep quality is very good, it is not affected. 
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time~
Anonymous User
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in Aug 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The hotel is clean and odorless. In order to be able to watch movies so booked a video room, but the system showed non-VIP members so many movies can not be seen! Fortunately, friends who were traveling with me remembered reading online that others could get hotel staff to help with opening up a membership when the same situation happened. So this time we found the hotel staff through WeChat to deal with it, and their reply and processing were very prompt and polite. Another thing that impressed me quite deeply was that a friend came up to me and told me that there was a very fragrant smell of soap coming from my body, but it was actually the smell of hand sanitizer after washing his own hands. My friend expressed that she liked the hotel's hand sanitizer 😂
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Response from Property: Respectful guests: Light a fire of fate, boil a pot of cloud and water Zen, meet in the fragrance of tea, and dye your encounter and reunion with Xiaoxi. In an accidental encounter, Xiaoxi will wait for you there ~
Guest User
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Facilities: Complete facilities, AI Xiaoxi is very useful Hygiene: This is the most hygienic hotel my girlfriend and I have ever stayed in Environment: There are many companies nearby, and it is not far from the destination Service: The front desk staff was very enthusiastic when checking in, and the auntie was also very good to help clean up the garbage A hotel worth recommending, with a very high cost performance
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Guest User
Video Twin Bed Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Self-service coffee with unlimited refills: Available at any time. There are facilities at the front desk and upstairs. Available at any time, very considerate Facilities: TV, kettle, hair dryer, small refrigerator in the room Sanitation: Very clean Environment: Nice environment Service: Very considerate service, good breakfast, free laundry, drying and fitness They also helped me upgrade the room type, and I can park for free.
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Response from Property: During the journey, because I understand your hard work, I try my best to make you convenient and considerate. Because I know you still have dreams, I always help and wait for you. Xiaoxi's upward life in the city will accompany you to cheer for your dreams ~
Kapozi
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Facilities: quite complete, free underground parking, convenient Sanitation: very clean and warm Environment: quite comfortable, the North District of the Science and Technology Park is close to Kexing Service: I booked a room in the early morning on a business trip, and I felt that the front desk lady was very nice, attentive reminders and service. When checking out, the two front desk ladies were also very gentle
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time~
Guest User
Deluxe Suite
Stayed in Aug 2024
Travel with friends
11 review
4.2/5
Very Good
Posted on Sep 8, 2024
The mattress in the suite is very comfortable and the shower head is powerful. There are several Chinese restaurants downstairs in the hotel, as well as a 24-hour snack bar. It's also easy to take a taxi nearby. Suite with only one room
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and giving it a four-star rating. We have always been committed to providing guests with a comfortable and warm accommodation experience. Your good comments are a verification and encouragement of our commitment. We will continue to work hard to improve the quality of our services to better meet your needs and expectations. At the same time, we invite you to choose our hotel again and look forward to your visit again.
Guest User
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 24, 2024
A family of three stayed here. The experience was five stars. The room was very comfortable and clean. The shower room and toilet were separated, which was great. The big bed was very comfortable, not too soft or too hard, and I slept through the night. I stayed in a room near the entrance, which was a little noisy. If you like quiet, I suggest you talk to the front desk and arrange some inside. Our room has no windows. It is recommended to choose a room with windows for better ventilation. The shower in the bathroom is very big and comfortable. There is a large TV projection screen. Children like it. Recommended to stay
Original TextTranslated by Google
Response from Property: It is my great honor to meet you and Xiaoxi, and it is our great honor to receive your five-star praise. We are willing to make unremitting efforts, and we are waiting for your visit again no matter morning or night, summer or winter. ~
Guest User
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
I came here on a business trip. The hotel's decoration style is young and light business style. The room is also very design-oriented. The space layout is reasonable, and there is no feeling of being cramped. The overall feeling is very clean, the sound insulation is also good, and the large screen audio and video is also very convenient. The hotel also upgraded the room type with windows. The service experience is also very good. It is really friendly to business travelers.
Original TextTranslated by Google
Response from Property: It is my great honor to meet you and Xiaoxi, and it is our great honor to receive your five-star praise. We are willing to make unremitting efforts, and we are waiting for your visit again no matter morning or night, summer or winter. ~
Kukudekele1
Guestroom (Double bed)
Stayed in Jun 2024
Other
1 review
4.3/5
Very Good
Posted on Jun 27, 2024
The overall room layout, facilities and sanitary conditions are good, but there is no air conditioning in the public areas, such as corridors and restaurants. Also, parking is only free once, and the service needs to be improved.
Original TextTranslated by Google
Response from Property: Thank you for your choice: It is our honor to meet you in this big city. But we are also sad to see that you are unhappy. The problem you reported is very important to us, because our parking exemption is based on the time (within 24 hours), so there is this defect at present. In the future work, we will work harder to improve our shortcomings, and we hope that you will give us another chance to serve you and witness a more perfect us.
Guest User
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 12, 2024
First of all, the location is good and easy to find. The name of the store is quite big, and the lobby feels good when you enter. It is very large. The front desk staff is very polite and will respond to any questions. The service is very good, the room hygiene is also very clean and tidy, especially the breakfast, haha, I asked for a bowl of boiled noodles, and it tasted really good. The washing machine and dryer are also very convenient for washing clothes at night. Although I don’t have many clothes. But I was lazy and took them to the washing machine to wash. My partner also complained about my laziness 😄. The decoration style is also good, and the voice control is also very easy to use. The overall feeling is very good, give it a thumbs up! I hope to keep working hard!
Original TextTranslated by Google
Response from Property: No matter how many compliments I give, they are not as good as your sincere evaluation. I am very happy to bring you a satisfactory stay experience. It is our responsibility to make guests feel comfortable and at ease. We will also use your good comments as our motivation to move forward. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to meeting you again ~
Guest User
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 31, 2024
I came to Shenzhen on a business trip and chose this hotel based on the reimbursement standard. The facilities and equipment are complete, the environment is very good, and there is also laundry service (washing and drying, ironing self-service. Overall, the experience is very good.
Original TextTranslated by Google
Response from Property: Light a fire of fate, boil a pot of Zen, meet in the fragrance of tea, and dye your encounter and reunion with Xiaoxi. In an accidental encounter, Xiaoxi will be waiting there ~
Guest User
Superior Audio-Visual Double Bed Room (with Nut Projector, 100-Inch Screen, Smart Speaker, Independent Air Purification System)
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 30, 2024
Facilities: The facilities and equipment are all fixed. It just opened last year. There are robots delivering food when ordering takeout, which is super convenient. There is a convenience store and restaurant downstairs. Hygiene: The bedding and hygiene are excellent, and can be described as spotless. Environment: The front desk is on the 1st floor of Building C of Sibeno, and the room is on the 5th floor. You need a card to get to the room floor. The security is very good. There is also a mini bar, a self-service laundry room, and a gym. Service: The staff at the front desk are also very enthusiastic. Check-in is very fast, and there is no waiting. In short, it is great.
Original TextTranslated by Google
6/7
Response from Property: [Free parking] [Smart voice] [Long standby brunch] [Shared office] [Afternoon tea] [Free coffee] [Cocktail happy hour] [Warm snack] [24-hour self-service laundry] [Fitness and entertainment space]: No matter how many compliments I give, they are not as good as your sincere evaluation. I am very happy to bring you a satisfactory stay experience. It is our responsibility to make guests feel comfortable and at ease. We will also use your good comments as our motivation to move forward. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to meeting you again ~