Shenzhen Ruisi Chenmuxuan Hotel (Window of the World) Reviews

Name: Shenzhen Ruisi Chenmuxuan Hotel (Window of the World)
Address: 1/F, Building A, Ruisi Center Building, 9030 Shennan Avenue, Nanshan District, Shenzhen, Guangdong, China, 1/F, Building A, Ruisi Center Building, 9030 Shennan Avenue, Mainland, China
Rating: 4.7

Shenzhen Ruisi Chenmuxuan Hotel (Window of the World)

1/F, Building A, Ruisi Center Building, 9030 Shennan Avenue, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details

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Rooms and Guests

Shenzhen Ruisi Chenmuxuan Hotel (Window of the World) Guest Reviews

4.7/5

Outstanding

186 review

Verified reviews

Location4.7

Amenities4.6

Service4.7

Cleanliness4.7

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All reviews(186)

Positive reviews(180)

Reviews with photos/video(73)

Easy to get around(42)

Awesome amenities(37)

Close to metro(31)

Loved the view(16)

Friendly front desk staff(12)

Convenient for shopping(9)

Many dining options(4)

Well decorated(3)

Negative reviews(6)

Guest User

Superior Double Bed Room (Fireworks View)

Stayed in Jul 2024

Business travelers

39 review

5.0/5

Outstanding

Posted on Jul 28, 2024

Very nice very nice very nice! Very nice very nice very nice!

Guest User

Elegant Queen Room

Stayed in Jun 2024

Family

2 review

4.2/5

Very Good

Posted on Jul 1, 2024

Just right at the exit C1 Metro line of Window of the World. The receiptist upgrade us to the Window of the World view room. It is really great view. So convenice for traffic and shopping. It is a shopping mall connect with Metro line no. 8

Guest User

Superior Queen Room

Stayed in Jun 2024

Couples

8 review

5.0/5

Outstanding

Posted on Jun 11, 2024

The bed is very comfortable which helps you fall asleep quickly and dream big until the next day.

Response from Property: Thank you for your affirmation of our hotel and your five-star praise for our hotel. We look forward to seeing you again.

Wong

Elegant Queen Room

Stayed in Aug 2024

Couples

1 review

5.0/5

Outstanding

Posted on Aug 7, 2024

Very close to the subway station, the room is air-conditioned and the shower pressure and hot water are also good. Slippers are provided for going out and are very tidy

Original TextTranslated by Google

Response from Property: Thank you very much for your affirmation and praise. We will continue to operate based on the concept of high quality and high-quality service and look forward to your next visit.

Guest User

Superior Twin Room (Fireworks View)

Stayed in Aug 2024

Family

3 review

2.7/5

Posted on Aug 5, 2024

1: There was something wrong in the room, which made people feel anxious all night long. 2: Since the hotel building is a comprehensive building, I don’t know if there is a disco in the lower floor of the room. Shaking music is played all night long, making it difficult to fall asleep... 3: The hot water in the room is weird, sometimes warm and sometimes hot. 4:The only advantage of the hotel is that it is very close to Window of the World

Original TextTranslated by Google

Response from Property: Thank you for your suggestions and opinions on our hotel. Regarding the issues you mentioned, the hotel has taken corresponding actions: 1. Our hotel will regularly arrange overall disinfection every month, and in response to this problem, we immediately increased the number of disinfections Frequency; 2. Regarding the music issue, this is the first time we have received this feedback, and we immediately investigated the source of the noise. It was the store opening event downstairs, which affected your sleep. We are very sorry, and we will inform you in advance later. , avoid properties affected by sound. 3. Regarding the problem of hot water in the hotel, this problem has almost never occurred in the nearly one year since it opened. We immediately arranged for the engineering department to investigate. The reason may be a problem with the shower adjustment, which has been solved here. The hotel is very grateful for everyone's support. We will pay attention to every customer's opinions and suggestions. If there are any problems, we will actively solve them so that everyone can have a relatively good stay. We look forward to your arrival.

manmanlam

Superior Queen Room

Stayed in Jun 2024

Family

4 review

5.0/5

Outstanding

Posted on Jun 10, 2024

As soon as I stepped out of the Window of the World station, the customer service was top-notch and very polite. The room environment was hygienic and clean. It is highly recommended. It’s just that the room was a little small.

Original TextTranslated by Google

Response from Property: Thank you very much for your favorable review of our hotel. Your satisfaction is our greatest gratification. We will continue to strive to provide excellent service and a comfortable stay. Thank you for your support and trust in us, and we look forward to your visit again!

Anonymous User

Cozy Queen Room

Stayed in May 2024

Family

1 review

4.5/5

Great

Posted on May 29, 2024

The hotel is conveniently located facing the subway station exit. It is convenient for shopping next to Yitian Holiday. The World is just across the road. The hotel is clean. The only thing is that the air conditioning is insufficient.

Original TextTranslated by Google

Response from Property: Thank you for your affirmation of our hotel and your five-star praise for our hotel. We look forward to your visit again.

WAI YU

Superior Double Bed Room (Fireworks View)

Stayed in May 2024

Friends

7 review

3.5/5

Posted on May 31, 2024

Exit C of Window of the World subway station. The hotel is on the upper floor of a commercial building. Although the hotel elevator requires a card to get to the room, it is shared with other floors. It is relatively insecure. The room is small and there is a gap between the toilet and shower. The water leakage was very serious. Four bottles of water and two drinks were provided for free in the room!

Original TextTranslated by Google

Response from Property: Thank you for your fair evaluation. Regarding hotel safety, you need to swipe an elevator card to access our hotel floors. The hotel's security monitoring is also open 24 hours a day and has security supervision. Please rest assured. Regarding the room, There is a problem with the facilities. After seeing your feedback, the hotel has started to arrange maintenance. We look forward to your visit again.

May

Cozy Queen Room

Stayed in May 2024

Couples

13 review

5.0/5

Outstanding

Posted on May 6, 2024

The location is very good, right next to the Window of the World subway exit. The room is comfortable and clean, the air conditioning is sufficient, the big bed is very comfortable, and you won't disturb your partner when you turn around. Since it is on the 32nd floor, the view is open. Unfortunately, my room does not face the Window of the World, so I cannot see the fireworks, but I can only hear the sound of them exploding. This is a newly opened B&B. I am very satisfied. The front desk clerk was very friendly and allowed me to delay check-out until two o'clock so that I could have a delicious lunch before leaving.

Original TextTranslated by Google

Response from Property: Thank you for your thoughtful review of our hotel. We welcome you to stay in the Window of the World room next time you come to our hotel. You can choose to come on Saturday and you can also see the fireworks. We look forward to your arrival.

bonnie

Elegant Queen Room

Stayed in Apr 2024

Couples

4 review

4.5/5

Great

Posted on Apr 22, 2024

The hotel facilities are new, the hygiene is OK, the location is very convenient, and the service is very good, but for some reason there is a strong smell of smoke.

Original TextTranslated by Google

Response from Property: Thank you for your positive review of our hotel. Regarding the smell of the room, we have also strengthened the inspection of the room in the later period. We have strengthened the ventilation before everyone checks in. We look forward to your visit again.