Hanhao Hotel Shenzhen Nanshan Daxin Metro Station Reviews

Response from Property: Dear customer: Hello! First of all, thank you very much for choosing our hotel and giving us feedback on our services. We are glad that you are satisfied with our staff service. Regarding the problem that the air conditioning is not cold enough, we are deeply sorry and thank you for reporting this problem to us in time. We are glad that we have changed the room for you immediately and hope that the new room can meet your needs. We will check and repair the air conditioning system of the hotel to ensure that all rooms can provide a comfortable living environment. At the same time, we are glad that you like to use the Xiaodu voice control function, especially the functions such as "open curtains" and "sleep mode". We have been committed to improving customer experience through technological innovation, and your feedback proves that our efforts are effective. Regarding breakfast, we are glad that you are satisfied. We have been committed to providing a rich and diverse breakfast selection to meet the needs of different customers. Finally, thank you again for your stay in the hotel and sharing your feelings. Your feedback is very important to us. It helps us understand where our service is good and where there is room for improvement. We look forward to seeing you again and providing you with better services. I wish you a happy life!

Response from Property: Dear Guest,Thank you so much for your kind words! We are thrilled to hear that you found our hotel's location to be perfect and our service to be friendly and helpful.Location is indeed a crucial factor in choosing a hotel, and we are proud to offer a convenient spot close to many amenities. Our goal has always been to ensure that guests like you can easily explore the city or get to where they need to be.In terms of service, we strive to create a warm and supportive atmosphere for all our guests. It's truly heartwarming to know that our efforts have been recognized and appreciated by you.Your satisfaction is our greatest reward. We hope to welcome you back soon and continue to provide you with an exceptional experience.Once again, thank you for choosing our hotel and for sharing your feedback. Have a wonderful day!

Response from Property: Thank you very much for your detailed feedback. Every comment is very important to us. They are like precious beacons, guiding us to continuously improve and perfect. We are very pleased to hear that you are full of praise for the comfort of the room bedding, because ensuring that every guest can get high-quality rest is our constant pursuit. At the same time, the completeness of the hotel facilities is also what we are proud of. From the gym to the laundry room, to the robot delivery service, each one is to meet your diverse needs and make your leisure time more colorful. The enthusiasm and professionalism of Xiao Yang at the front desk are the epitome of our service team culture. We firmly believe that every employee is a representative of the hotel's image, and their attitude and professionalism will directly affect the guests' accommodation experience. Therefore, we continue to train and motivate employees to ensure that they can provide the best service to every guest. The superior geographical location and rich dining options in the surrounding area are a highlight of our hotel. We are well aware that in the fast-paced modern life, convenience and comfort are the top considerations for travelers. Therefore, we carefully select the location, striving to allow every guest to easily integrate into the pulse of the city and feel the local culture and customs while enjoying a comfortable stay. Finally, we are honored to have a delicious breakfast with great value for money. We have been committed to providing guests with healthy, delicious and diverse breakfast options to meet the taste needs of different guests. Your affirmation is our driving force for continuous progress, and we will continue to work hard to bring you more surprises and satisfaction. Thank you again for your evaluation and recognition, and we look forward to your visit to our hotel again in the future, so that we have the opportunity to serve you again and create more beautiful memories together.

Response from Property: Thank you very much for your affirmation and praise of our hotel! We are very honored and pleased to know that you are so satisfied with our front desk service. Being able to provide you with a service experience that exceeds your expectations is the goal of our team's unremitting efforts. Regarding the free upgrade of the room, we hope to express our respect and gratitude to every guest with practical actions. I am very happy to hear your evaluation of our room. The spacious space, clean and hygienic bedding and comfortable bathroom environment are all comfortable accommodation experiences that our hotel has been committed to creating. We are well aware of the importance of these details to every traveler, so we will continue to work hard to ensure that every guest can feel the warmth and comfort of home. At the same time, we are also very grateful for your feedback on the surrounding environment of the hotel. Although we are located in a convenient subway entrance and travel is extremely convenient, the surrounding environment may still have room for improvement. We will continue to pay attention and strive to improve in order to bring you a more comprehensive and satisfactory experience. Thank you again for your valuable evaluation. Your satisfaction is our greatest motivation. I look forward to having the opportunity to serve you again in the future. I wish you all the best and a happy life!

Response from Property: Thank you very much for your valuable review. We are very happy to hear that you appreciate the size of the room and the convenience of the location, especially the proximity to the subway station, which brings great convenience to your travel and makes it faster to the airport. At the same time, we are very pleased to know that our breakfast can meet your taste and provide a variety of choices. Regarding the problem that the facilities you mentioned are slightly old, we have taken note of it and will use it as an important reference for future improvements and upgrades. We are working hard to plan the renewal and maintenance plan of the facilities in order to bring you a more modern and comfortable accommodation experience. Please believe that our team will continue to pay attention to and continuously optimize every detail to ensure that every guest can feel the warmth and comfort of home. Thank you again for your feedback and look forward to your visit again, so that we have the opportunity to show a more perfect self. I wish you a happy life and all the best!

Response from Property: Thank you very much for your detailed review and high evaluation! We are honored to provide you with warm check-in service in the early hours of the morning, and we are very pleased that the thoughtful attitude of the front desk lady has been recognized by you. We are very happy to know that you have received a free upgrade to the deluxe king-size bed room because of our service. We have always been committed to providing guests with a living experience that exceeds expectations, and the spacious rooms, the view with balcony and the clean and hygienic bathroom are all manifestations of our commitment to quality. At the same time, the improvement of overall facilities is also our unremitting goal. Thank you again for your feedback, your satisfaction is our driving force. We look forward to continuing to provide you with excellent service and a comfortable environment in the future. If you have any suggestions or needs, please feel free to let us know, we will serve you wholeheartedly. Looking forward to your visit again and wish you a happy life!