To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.5
Service3.8
Cleanliness3.7
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All reviews(57)
Positive reviews(44)
Reviews with photos/video(25)
Awesome stay(13)
Easy to get around(8)
Friendly front desk staff(8)
Great location(7)
Great value for money(6)
Convenient location(6)
Negative reviews(13)
Penny Jong
Deluxe 2-bed Room
Stayed in Jul 2024
Travel with friends
5 review
1.2/5
Posted on Aug 5, 2024
Here I am, countless hotels in Old Street have encountered such bad smells, complicated products, and incorrect goods. We booked two double beds for 4 people, and they gave me two rooms with single beds, and they informed them in advance. And the surroundings are very messy. The girl at the front desk said that she wanted to change it for me, but she didn't in the end. The service attitude was so bad, especially the aunt in charge. There will be no next time. There is no way to continue to stay in this hotel👎👎👎👎👎👎👎 
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Response from Property: Hello, calm down. Our twin room is 1.2 meters tall with two beds. This has been explained in the introduction. We are very sorry for causing you misunderstanding.
Anonymous User
Privilege Queen Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The hotel is located on the busiest street in Dongmen. The rooms here are very good at this price. The hotel is not noisy and is on the 18th floor. There is a subway downstairs where you can buy snacks and there are many delicious restaurants. Come to Shenzhen. It is also very close to tourist attractions, mainly because of convenience. The front desk is warm and thoughtful, and will help us deal with things in time. I highly recommend everyone to stay here. The windows are also large.
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Guest User
Deluxe 2-bed Room
Stayed in Jul 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The environment is good, the transportation is convenient, the front desk service is very good, and the price/performance ratio is very high. It rained suddenly once, so I asked the lady at the front desk to borrow an umbrella. My personal evaluation is very good.
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Anonymous User
Cozy Queen Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 27, 2024
It's okay. My first stay experience was pretty good, but the soundproofing was very poor, which affected my sleep. There was often noise and noise outside the corridor, so I couldn't sleep well.
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mk
Deluxe 2-bed Room
Stayed in Jun 2024
Family
4 review
3.7/5
Posted on Jun 14, 2024
The price/performance ratio is good. There are multiple elevators that are directly accessible. It's already the first day of my extended stay. The air conditioner is cool enough and quiet. The only drawback is that the door of the neighboring room makes a loud sound.
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Guest User
Discount Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The room is large and clean. I feel very comfortable sleeping. The front desk is also very friendly. If you need anything, I will respond immediately. Lemon Street is downstairs. It is very convenient to buy clothes, food and other things. I can stay in such a cost-effective hotel in Dongmen. It's pretty good. I'll stay here with my friends next time.
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Guest User
Discount Room
Stayed in Feb 2024
Solo travelers
5 review
1.0/5
Posted on Feb 17, 2024
This store is suspected of fraud, be careful if you swipe it
I just want to ask you, don’t you feel guilty that the pictures online are so different from the real rooms? It is said to be 10-15 square meters, but actually I don’t feel that 10 square meters is super small.
I went to the front desk to ask why the photos of the room were different from the actual ones. The girl at the front desk said that this was the last room and the room was full. I said that my request was the same as the pictures online, but it was not too much. She said I could help you. Cancel the order! It’s funny, I spent a day shopping in Hong Kong and I was almost exhausted. Where should I stay if I cancel? Outrageous? !
The front desk kept asking for a long time and said that they wanted to change me to one with a bigger bed. I went up to look at it and the bed was bigger and the room seemed smaller. I was really drunk. After looking at it, I asked the front desk why it was still different from the photos on the Internet. He said no, you can either add money to upgrade the room, 6, it feels like they are all well trained, I just want to stay in the room I saw, am I wrong?
I've been tired all day and I really don't want to bother anymore. Do you have 0 points? I don’t want to give any points!
Ask me to cancel the room. It’s impossible. How can I give you a bad review if I cancel?
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize to you and we deeply regret that your stay experience at our hotel did not meet your expectations. We will take steps to resolve your concerns to ensure that future guests receive better service.
Anonymous User
Discount Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 2, 2024
The hotel is newly renovated and has a very good environment. It is simple and fashionable, clean and tidy. There are also storage cabinets, wardrobes and clothes drying rods for hanging towels and clothes, which is very convenient. The lady at the front desk had a very good service attitude. Seeing that we had children and needed more space, she upgraded us to a Yixin double room for free. The night view outside the window was beautiful and the price was affordable. It was worth staying! Recommended for everyone to choose!
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6/10
Response from Property: Dear guest, thank you for your praise and recognition! Your satisfaction is our greatest pursuit, and we will continue to work hard to provide you with better services.
Guest User
Discount Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The hotel room is spacious and bright, the heating is also available, and the air conditioning is sufficient. The air conditioner should be newly installed, very new! The bed is big enough, the mattress is comfortable enough, the 1.8 meter bed is enough, the space is large enough, the facilities are relatively new, giving people a very clean feeling, the decoration is also good, the lighting effects are very good, and there are also entertainment and consumption places nearby There are a lot of them. It is really convenient to come here for shopping. Dongmen is also a scenic spot in Shenzhen. It is a very prosperous place and there are so many people. Haha, I haven’t seen such a crowded place for a long time. There is everything to eat and drink around. It is close to the subway station. It's also close. It's very convenient to go out and play. Although there are a lot of tourists, the service attitude of this hotel is also good. You can also see the night view of Shenzhen at night. The scenery is really great. Shenzhen deserves to be a big city. , the night view is also beautiful! All in all, it was a very comfortable stay and I will probably come back again in the future!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise and recognition! Your satisfaction is our greatest pursuit, and we will continue to work hard to provide you with better services.
Anonymous User
Privilege Queen Room
Stayed in Jul 2024
Solo travelers
2 review
1.7/5
Posted on Aug 22, 2024
The pictures and text don't match. The hotel has been partially renovated, but when I entered it, I saw a lot of furniture and old toilets. The whole elevator extends in all directions, and everyone is there. Girls really need to pay attention to safety when they are alone. There is so much dust inside the room. I really wonder if it has been cleaned. I guess it is just ordinary cleaning every time. The room is very small, and there are cockroaches, no. Will stay again
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寂寞陪著我
Cozy Queen Room
Stayed in Jul 2024
Solo travelers
48 review
2.2/5
Posted on Jul 19, 2024
The room is small and the lock is broken. It is said that it will be newly opened in 2024 but the room is not clean and requires a 100 deposit. I will not go there again next time. There are many others nearby that are better than this one.
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MANLEUNG614
Executive Queen Room
Stayed in Jul 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The place is tidy, has a big bed, bathroom facilities are well decorated and contemporary, and there are a lot of free movies to watch. Shadian is located on the 18th floor. The night view is great, the transportation is convenient, and there are delicious food everywhere. .
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Guest User
Executive Queen Room
Stayed in Jul 2024
Couples
3 review
3.2/5
Posted on Jul 10, 2024
The location is convenient, close to the subway station exit, but the air conditioning in the room is insufficient and not every room has a refrigerator.
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Hidy
Cozy Queen Room
Stayed in Jun 2024
Travel with friends
3 review
3.0/5
Posted on Jul 4, 2024
The room is very small, the water pressure is not enough, the sound insulation is poor, the air conditioner is not cold enough
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Chau Mei
Executive Queen Room
Stayed in Jun 2024
Family
10 review
4.5/5
Great
Posted on Jul 2, 2024
Four o'clock is very convenient. Nine stores are very clean. Charoyan is very fast.
Suitable for families