Shenzhen North Station East Square Atour Light Hotel Reviews
Shenzhen North Station East Square Atour Light Hotel
Minzhi Street North Station Community Dongquan New Village 14-18 Building 1F, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
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Shenzhen North Station East Square Atour Light Hotel Guest Reviews
4.7/5
Outstanding
384 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(384)
Positive reviews(379)
Reviews with photos/video(95)
Friendly front desk staff(58)
Delicious breakfast(50)
Great location(41)
Convenient location(41)
Awesome amenities(30)
Would stay again(19)
Great air circulation(6)
Convenient public transportation(5)
Negative reviews(5)
ChanAngus
Cozy 2-bed Room
Stayed in Mar 2024
Family
17 review
4.7/5
Amazing
Posted on Mar 10, 2024
Very new and very clean. Amenities are just what you needed, even offered free self service laundry....
Breakfast is very very good considering the low price it costs.
Surely visit again soon.
Response from Property: Thank you for your pleasure. Welcome to visit us next time
Anonymous User
Cozy Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
good~
Guest User
Light Enjoy King Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Excellent stay , good breakfast nice trained people in hotel professional
Guest User
Cozy Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Very good
Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The service is very good, the check-in is fast, and there are a lot of light meals for breakfast at Qingju, which is icing on the cake for someone like me who is losing weight.
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Response from Property: Your 5-point praise BlingBling illuminates the hearts of blue friends. May happiness accompany you every day~ Breakfast is full of freshly baked waffles, nutritious yogurt bowls, and fresh fruit and vegetable light water made every day. These will definitely make you get up early~ XX Light Island is also in a good location. It is located in the Shenzhen North Station business district and has very convenient transportation. I look forward to your next visit to the island~ Blue friends have more "little surprises" waiting for you to discover~
Anonymous User
Cozy Queen Room
Stayed in Aug 2024
Other
1 review
4.8/5
Amazing
Posted on Aug 18, 2024
This stay was a good experience. The staff were very nice, especially the female staff at the front desk. She was very friendly and helped solve many problems. The room was also very clean. When checking out, the clerk asked if I needed to take some water with me. It was very good. I will stay here again next time if I have the chance.
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Response from Property: Dear Duoer, we feel guilty and regretful for not getting your 5-point praise. Duoer will strengthen itself in future work, improve its business level and service awareness. Duoer also sincerely invites you to stay in our hotel again, and give Duoer a chance to give you a big surprise.
Meishaonvzhanshidaibiaoyueliang🌙
Cozy Queen Room
Stayed in Aug 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Overall it's good, I slept comfortably, the blackout curtains really don't let in light, I can sleep until I wake up naturally, there is only one elevator, you need to wait for a while, the robot food delivery is quite busy. Shenzhen housing prices are relatively high, the room size is in line with Shenzhen standards
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Response from Property: Dear Duoyou, hello! Thank you very much for choosing our hotel and taking the time to share your stay experience with us. Your satisfaction is the greatest affirmation for us. "Providing an elegant environment to make our guests feel comfortable, at ease, and at home" is our promise to our guests. We will definitely redouble our efforts to provide guests with the most comfortable stay experience. We look forward to your visit again. Please accept our sincere thanks again and wish you a happy life!
Rudajiang.
Light Enjoy King Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The hotel is in a great location, just one subway stop away from Shenzhen North Station, and it only takes about ten minutes by taxi. The front desk clerk provided good service with a friendly smile, and the room was clean and hygienic. I give it a thumbs up.
Original TextTranslated by Google
Response from Property: Dear Duoyou: Hello! First of all, thank you for choosing Duoer, and thank you for your recognition of our work and service. We should not only do our job well, but also pay attention to the individual needs of guests, provide personalized services for each guest, surprise you with high-quality services, give you a perfect stay experience, and make your journey no longer lonely! Duoer looks forward to your visit again, and we will meet at Atour Light Home!
Guest User
Cozy Queen Room
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The hotel has a simple and elegant style. The breakfast is rich in variety. The front desk is friendly and there is convenient luggage storage.
Original TextTranslated by Google
Response from Property: Dear Duoyou, hello! Thank you very much for choosing our hotel and taking the time to share your stay experience with us. Your satisfaction is the greatest affirmation for us. "Providing an elegant environment to make our guests feel comfortable, at ease, and at home" is our promise to our guests. We will definitely redouble our efforts to provide guests with the most comfortable stay experience. We look forward to your visit again. Please accept our sincere thanks again and wish you a happy life!
Haodebuzhidao
Light Enjoy King Room
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 7, 2024
This is the hotel with the highest sense of happiness that I have ever stayed in! It was my first time to go to Shenzhen for business. As always, I chose Atour Hotel. Jingli, the front desk brother, greeted me warmly and gave me water to drink. He also handed me a tissue to wipe my sweat (Shenzhen was really hot that day). These small actions touched me a lot. It was also my first time to come to Shenzhen. I was unfamiliar with the place. When I checked in, I asked the front desk brother about the surrounding dining. He also gave me a guide to eating around. I also went to the places he recommended. They were all good. It was the first time I felt so warm. He also told me that there would be late-night porridge at 9:30 in the evening. I went to the restaurant to drink porridge and dessert at nearly 11 o'clock in the evening. Thank you brother Jingli for your warm reception and patient recommendation. This was an unsatisfactory experience. I will recommend staying at Atour when I go out. The service is really not too considerate! ! ! ! Every time I pass by the front desk, someone greets me. The room rate of more than 300 yuan is worth the money! The breakfast is also delicious😋
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Anonymous User
Cozy Queen Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The front desk service is very good, check-in is fast, the professional quality is high, the room is clean and tidy, the pillows are comfortable and I sleep soundly, the breakfast is rich in variety, there is also a late-night porridge road in the evening, and there is a self-service laundry room in the lobby, which is very friendly for people like me who are on long-term business trips. The overall experience is good and recommended for staying!
Original TextTranslated by Google
Response from Property: Dear Duoyou, hello! Thank you very much for choosing our hotel and taking the time to share your stay experience with us. Your satisfaction is the greatest affirmation for us. "Providing an elegant environment to make our guests feel comfortable, at ease, and at home" is our promise to our guests. We will definitely redouble our efforts to provide guests with the most comfortable stay experience. We look forward to your visit again. Please accept our sincere thanks again and wish you a happy life!
Anonymous User
Light Enjoy King Room
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The environment is nice, clean and tidy, and the equipment is quite new. The service attitude is very good and enthusiastic. It is good in all aspects. Recommended
Original TextTranslated by Google
Response from Property: Dear Duoyou, hello! Thank you very much for choosing our hotel and taking the time to share your stay experience with us. Your satisfaction is the greatest affirmation for us. "Providing an elegant environment to make our guests feel comfortable, at ease, and at home" is our promise to our guests. We will definitely redouble our efforts to provide guests with the most comfortable stay experience. We look forward to your visit again. Please accept our sincere thanks again and wish you a happy life!
Anonymous User
Cozy Queen Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The room is very good, laundry is convenient, the sanitation is clean, the takeaway robot delivers quickly, and it has a smart toilet. The pillows are also very comfortable, very good, recommended to stay
Original TextTranslated by Google
Response from Property: Dear Duoyou: Hello! First of all, thank you for choosing Duoer, and thank you for your recognition of our work and service. We should not only do our job well, but also pay attention to the individual needs of guests, provide personalized services for each guest, surprise you with high-quality services, give you a perfect stay experience, and make your journey no longer lonely! Duoer looks forward to your visit again, and we will meet at Atour Light Home!
Anonymous User
Light Enjoy King Room
Stayed in Aug 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The room is very comfortable, with a light luxury and simple style. It looks very comfortable at first glance.
The mattress is very soft, the pillow is comfortable, and the quilt is a down quilt. It does have a strong down smell. It is honest. The room is well soundproofed and not noisy. I fell asleep quickly when I lay down. It takes about twelve minutes by taxi from the high-speed rail station, which is very convenient.
The restaurant on the first floor has a rich variety of breakfasts, the dishes are changed quickly, and the taste is delicious. I will choose this one next time.
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Anonymous User
Cozy Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 18, 2024
I think I will think of Atour every time I have a midnight snack. The midnight snack service is so heartwarming. "Also, every time I go out for a trip, I will think of Atour Hotel. Whether it is a nearby tour or a short trip, Atour will be my first choice. There are also some details of service, quality, and comfort. I have to praise you. Your pillows and mattresses are so comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your full-score evaluation of Duoer. Your recognition is the driving force for Duoer's progress. Sometimes, what is unforgettable at first sight does not necessarily mean luxury and cumbersomeness, but warmth close to the heart. Making ordinary details exquisite and serious will form great power. We are willing to be the guardian of warmth and simplicity in modern hurried life.