Mambo Hongshanju Business Hotel Apartment (Shenzhen North Railway Station)

Mambo Hongshanju Business Hotel Apartment (Shenzhen North Railway Station) Reviews

Mambo Hongshanju Business Hotel Apartment (Shenzhen North Railway Station)

Room 2309, Block C, Longguang Tenglong Road, Longguang Tunzuan Business Center, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
Mambo Hongshanju Business Hotel Apartment (Shenzhen North Railway Station)
Mambo Hongshanju Business Hotel Apartment (Shenzhen North Railway Station)Mambo Hongshanju Business Hotel Apartment (Shenzhen North Railway Station)Mambo Hongshanju Business Hotel Apartment (Shenzhen North Railway Station)
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Mambo Hongshanju Business Hotel Apartment (Shenzhen North Railway Station) Guest Reviews

3.9/5
46 review
Verified reviews
Location4.5
Amenities3.5
Service3.7
Cleanliness3.8
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All reviews(46)
Positive reviews(41)
Reviews with photos/video(22)
Awesome stay(14)
Awesome rooms(14)
Clean and tidy(13)
Great service(13)
Easy to get around(8)
Close to metro(6)
Negative reviews(5)
Guest User
Hongshan Superior Loft Three-Bedroom Suite
Stayed in May 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jun 21, 2024
It was comfortable and big but a bit old. Overall it was nice with the room and price.
Guest User
Comfy Queen Room
Stayed in Mar 2024
Other
78 review
2.0/5
Posted on Apr 2, 2024
1. Please dont go if you don't have wechat and wechat pay installed in your phone. Everything is done by wechat including security deposit which I don't have. 2. No front desk since this is an office building. They converted to a living unit. 3. Impossible to leave the building at 6pm since everyone is trying to get off. 4. Not clean at all. Refrigerators didn't plug in, and please don't try to open 5. However, the unit is huge with 3 bedrooms and 2 bathrooms and 2 min walks from exit C train station 6. Mahjong table is not working properly. We wasted an hour try to make it worked
Response from Property: We are truly sorry for the unpleasant experience you had during your stay. We appreciate your valuable feedback and will make improvements in the areas you emphasized. Thank you for your feedback on our hotel. We would also like to explain the following: 1. Our living style is a specialty apartment style hotel. 2. If you bring a bank card, you can also apply for it, including non Chinese bank cards. 3. We are very sorry that there are 6 elevators in our unique building that integrate residential and commercial use, and there may still be some congestion during peak hours. 4. We are very sorry for the inconvenience caused by hygiene, and we are also taking more care of it. 5. If the mahjong table is activated, please let us know. You can ask us to go over and help you start it. Thank you for the above suggestions. We will also follow higher standards and welcome your guidance again.
LauMing
Hongshan Superior Loft Three-Bedroom Suite
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Jul 30, 2024
It's a bit difficult to check in. Other than that, its a good experience
Response from Property: Thank you for your kind words about your stay. We apologize for any difficulties during check-in. To enhance your future experience, we provide precise location navigation and video guides for effortless arrival. We're here to make every visit memorable.
AhCar
Hongshan Superior Loft Three-Bedroom Suite
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The front desk will contact us via WeChat in advance, but please note that all residents must use the WeChat mini program to register their resident check-in code before check-in. If you have elderly people or children, please communicate with the staff. The service is very good, and if there is any problem, wechat will handle it quickly. The discrepancy between the real scene and the photos is not big, the overall situation is very good and the scenery is very good. The whole family was also very satisfied with this stay.
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Guest User
Hongshan Superior Loft Three-Bedroom Suite
Stayed in Jul 2024
Family
1 review
4.2/5
Very Good
Posted on Jul 28, 2024
Generally OK, comfortable and clean, but the sheets are quite dirty and the smell needs to be improved a bit The location is excellent, there are many restaurants and shopping malls downstairs, and takeout is very convenient
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Response from Property: Thank you for your recognition and support! Looking forward to your next visit. Thank you for your comments. It has been raining in Shenzhen these days and the weather is a bit humid. We always change the linen one after another. In rainy weather, the linen company will dry it with a dryer and disinfect it for your stay. Don't worry, there may be some high-temperature sterilization smell left, we will continue to improve the quality for your visit. Please bear with me! Have a nice trip!
波餅媽媽
Duplex 2-bedroom And 1-living Room Suite
Stayed in Jul 2024
Family
13 review
2.5/5
Posted on Jul 24, 2024
Second time renting a residential apartment in mainland China, this experience is really very bad👎🏿👎🏿👎🏿 This time with my family together, a total of two apartments rented, to the upstairs check in location room no one is there, the next room in the cleaning sister said according to the phone number on the wall WeChat contact the landlord to check in,  one of them The apartment host said he upgraded the larger room in the living room to us, and at that moment we thought the host was very good 👍🏻 After we entered the upgraded room, we saw that the living room was carpeted, but the carpet had a lot of stains that felt very dirty🙈🙈 There was also a ferocious cockroach walking around🫠🫠 Another room is a little better, the living room is a little smaller but because it is not carpeted feels cleaner, but the sofa is more dirty, and still has the melons eaten in the previous hand 🙃🙃🙃 Immediately notify the landlord that the cleaning aunt came , I thought I would take a vacuum cleaner and cleaner to clean it, but I just swept it away with a tissue 🙃🙃🙃🙃 To the evening outside to drink and eat drunk back to the apartment is later, because the apartment is using a storage electric water heater, so arrange the children to take a bath and sleep, how just a child and adults after bathing, the tap suddenly hot water out of the water Come less and less, finally straight no hot water out, it was already more than 12 am, only WeChat contact the landlord arranged to see, I did not know contacted the landlord almost an hour can not be contacted, finally through trip. com customer service was able to contact, the landlord arrived after 10 minutes, and finally the landlord stated that the tap water valve was broken and could not use hot water, and that all rooms had been rented out that night, fortunately we rented two apartments, Three other family members can be arranged to bathe in another room. In the end, trip.com negotiated compensation with the landlord, the landlord stated that because we had a stay that night, he would only compensate us $50🙃🙃🙃🙃In the end, trip.com had additional compensation to us, although not refunding the price of a room, but heartfelt Always much better than the landlord. Finally, this apartment after staying in this apartment except a little more convenient location, other undesirable, must not next time and never hire ❌❌❌
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Response from Property: First of all, the room the guest stayed in was very nice, not what she described. The guest did not comment on the cleanliness of the room. The reason for the room adjustment was because the guest felt that there were other houses downstairs being renovated and it was a bit noisy. In fact, decoration was not allowed during the day and at night. We helped her change to a three-bedroom apartment. Although she had booked a two-bedroom apartment, because the new housekeeper wanted to provide good service, she not only did not increase the fee but also refunded the guest's room fee of 50 yuan per night. Third, during the guest's stay, our butler service was in place in a timely manner. In the end, one of our decorations was broken, and we did not ask the guest for compensation. I don’t know, why do customers rate our service like this? ! What is the human heart made of? Warm reminder, because the B&B is a three-bedroom, two-bathroom duplex apartment with an area of ​​nearly 100 square meters and a lot of furniture, our room has been asked to be clean and tidy! But it is definitely not as spotless as a five-star hotel. If you are a germaphobe, you should be careful to choose a B&B hotel apartment! Don't be greedy for cheap, so as not to make your journey more unpleasant. In addition, we found that Hong Kong compatriots have relatively high requirements for rooms. Those who wrote negative reviews are all our Hong Kong compatriots. Please consider this when choosing a hotel. Do not check in at a two-star price and then use a six-star hotel standard. It's unfair to judge us. Have a happy life!
Guest User
Duplex 2-bedroom And 1-living Room Suite
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 2, 2024
It's a bit difficult to find when checking in, because the hotel staff will contact you in advance using WeChat and then send you the housing information. The staff is very enthusiastic to help, so the overall situation is very good. The hotel room is large and there is an automatic sparrow. We entertained, it was great
Original TextTranslated by Google
Response from Property: Dear, thank you for your understanding! It is a requirement of this community that you need WeChat to scan the Yueju QR code to check in. I'm really sorry for causing you trouble! You shouldn't have any trouble checking in next time. Looking forward to your stay again!
常人
Hongshan Light Luxury Loft Three-Bedroom Four-Bed Movie Viewing Room
Stayed in Jun 2024
Family
5 review
4.0/5
Very Good
Posted on Jun 5, 2024
It takes 3-4 minutes to walk to the hotel from Exit C of Hongshan Subway Station. The location is very good. There is a large shopping mall near the hotel. The room is divided into two floors and has two bathrooms. The hygiene level is also good. There is one room downstairs and two rooms on the second floor.
Original TextTranslated by Google
Response from Property: Thank you for your recognition, Hongshan Residence looks forward to you and your family and friends staying again!
Guest User
Comfy Queen Room
Stayed in May 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 31, 2024
Very close to the subway station, just one stop from Shenzhen North Railway Station. Very friendly to those of us who come from out of town. The hot water comes quickly, the room is clean and the air freshener smells very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your recognition, Hongshan Residence looks forward to you and your family and friends staying again!
Guest User
Comfy Queen Room
Stayed in May 2024
Couples
12 review
5.0/5
Outstanding
Posted on May 19, 2024
This is my second time to stay here because I felt it was very clean and the room was big when I stayed there last time! And the location is very good, it only takes 5 minutes to get off the subway. There are many restaurants downstairs, with many choices for dinner and late night snacks! I will visit this store again next time👍🏻
Original TextTranslated by Google
Response from Property: Thank you for your recognition, Hongshan Residence looks forward to you and your family and friends staying again!
Guest User
Comfy Queen Room
Stayed in May 2024
Family
18 review
5.0/5
Outstanding
Posted on May 7, 2024
I came here for the second time! It was very comfortable and clean. This time I was on a business trip.
Original TextTranslated by Google
Response from Property: Thank you for your stay again! Your support and encouragement are our driving force for progress. We look forward to seeing you again.
Guest User
Duplex 2-bedroom And 1-living Room Suite
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The safety of the stay is very good, the subway transportation is very convenient, the room is clean and tidy, the kitchen is also very homely and casual, and it is also convenient to eat various foods and shop around. The overall stay experience is very good.
Original TextTranslated by Google
Response from Property: It is our unshirkable responsibility to ensure the safety of every one of our customers. Thank you for your recognition of Xiaohong. Welcome to stay again! (*^▽^*)
Manmanbaby
Hongshan Light Luxury Loft Three-Bedroom Four-Bed Movie Viewing Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The apartment is overall very good, neat and clean, comfortable, and the rooms are spacious. Adults and children also like it. The location is very convenient, with shopping malls, restaurants and shops nearby. Transportation is also very convenient, close to the subway station.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Xiaohong in your busy schedule. We will continue to maintain this and hope that you will be happy in life and have a harmonious family.
F.W
Hongshan Superior Loft Three-Bedroom Suite
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Mar 31, 2024
The room was comfortable and clean. Well equipped. If you have any needs/questions, please contact us via WeChat. Very quick response every time. And the problem can be solved. Will stay again if I have the chance.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and support! You are also a high-quality guest, looking forward to your next visit! I wish you a happy life!
陳氏
Hongshan Light Luxury Loft Three-Bedroom Four-Bed Movie Viewing Room
Stayed in Mar 2024
Family
3 review
4.5/5
Great
Posted on Mar 30, 2024
There is no need to lock the door when entering, which makes me a little worried. I have to move some things to hold up the door. The downstairs is isolated from many restaurants and night markets in the shopping mall. Don't be afraid of being hungry at night. The units on the same floor also have fortune telling, but you are required to take out the trash by yourself and leave it at the door. Before checking in, you need to show your ID and give it to them. You also need to pay a deposit of 300 yuan. After checking out, Refunds were made after four o'clock, and toothbrushes and toothpaste were provided for showering, shampooing and conditioner. It was hard to resist the crowds because we, three adults and children, couldn't rent a hotel at all this time!
Original TextTranslated by Google
Response from Property: Dear, I am sorry that you had an unpleasant stay. The door lock code is changed for each guest. The police station in Longhua is also very strict in supervision and management, so it takes time to register, isn't it? As for the disposal of garbage, it is actually just to put it in a bag. Thank you for your recognition. Our three-bedroom, two-bathroom duplex apartment can accommodate a family of multiple people, and the price is still very competitive! Looking forward to your next visit, we will try our best to improve and improve our service, so that every guest feels at home! I wish you and your family good health!