BANANA FUN HOTEL (Shenzhen Convention & Exhibition Center.Gangxia Metro Station)

BANANA FUN HOTEL (Shenzhen Convention & Exhibition Center.Gangxia Metro Station) Reviews

BANANA FUN HOTEL (Shenzhen Convention & Exhibition Center.Gangxia Metro Station)

Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
BANANA FUN HOTEL (Shenzhen Convention & Exhibition Center.Gangxia Metro Station)
BANANA FUN HOTEL (Shenzhen Convention & Exhibition Center.Gangxia Metro Station)BANANA FUN HOTEL (Shenzhen Convention & Exhibition Center.Gangxia Metro Station)BANANA FUN HOTEL (Shenzhen Convention & Exhibition Center.Gangxia Metro Station)
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BANANA FUN HOTEL (Shenzhen Convention & Exhibition Center.Gangxia Metro Station) Guest Reviews

4.7/5
Outstanding
157 review
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(157)
Positive reviews(151)
Reviews with photos/video(77)
Easy to get around(15)
Classy environment(14)
Convenient location(14)
Awesome amenities(13)
Good audiovisual experience(12)
Friendly front desk staff(12)
Close to metro(11)
Would stay again(5)
Negative reviews(6)
Anonymous User
Qi Yu Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Aug 17, 2024
环境:ok 设施:ok 服务:ok
Guest User
Ju Jue Jiao Lv Ying Ka Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Very good.
Guest User
Ju Jue Jiao Lv Ying Ka Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Facilities: Very new and clean, the air conditioning has a good cooling effect. Hygiene: Clean and tidy, the bed is very new. Environment: Beautiful environment, the projector is large and high-definition, and it is free for Aurora members. Service: Very enthusiastic, will take the initiative to help those in need.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of our hotel! We have always paid great attention to your stay experience and are committed to providing you with the best service. We look forward to serving you again and creating more unforgettable stay memories with you!
Zhaoyatiantian
Ju Jue Jiao Lv Ying Ka Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The best thing about the room is the bed and pillow! It was so comfortable to sleep! The hygiene is also good, it is worth buying again! The shower in the bathroom is very good! The hotel is on the second floor, convenient to the street!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of our hotel! We have always paid great attention to your stay experience and are committed to providing you with the best service. We look forward to serving you again and creating more unforgettable stay memories with you!
Guest User
Ju Jue Jiao Lv Ying Ka Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The projection in the room is very clear, the front desk service is great, there is free Tencent Video VIP, I like their Tmall Genie very much, it's very good, I like it very much, I will come here again next time
Original TextTranslated by Google
Response from Property: Dear traveler, Thank you for choosing Banana Hotel. Your satisfaction is our greatest honor! 🎉 Banana is not only your place to stay, but also a warm harbor on your journey. We are full of enthusiasm and look forward to creating every wonderful moment with you. The giant screen projection is ready, just waiting for your laughter and surprise! Thank you again for your visit and look forward to meeting you again! 🔥 Banana Hotel team warmly welcomes you every time you return!
winnie008
Qi Yu Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The hotel has a very youthful style. I like the projection. It is very clean. It is the first time I stayed in the same hotel for 3 consecutive days. It is very close to the subway.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of our hotel! We have always paid great attention to your stay experience and are committed to providing you with the best service. We look forward to serving you again and creating more unforgettable stay memories with you!
Guest User
Ju Jue Jiao Lv Ying Ka Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Yunshi Jiguang members can watch for free, and there are many movies I like to watch. The movies can also be projected, which is awesome. The hotel is clean and hygienic, and the service attitude is very good. They will help with luggage, greet politely, and provide very considerate butler service, which makes people feel like home, which is very considerate. It is very close to the Gangxia subway exit E, which takes only two minutes to get there, and it is also very convenient to go to Hong Kong. The hotel manager recommended nearby food, Lianhuashan Park, Shenzhen Book City, Zhuoyuehui, and the suspended glass art museum, and the light show at the Civic Center at night. I am very satisfied with the service.
Original TextTranslated by Google
6/8
Response from Property: Dear traveler, Thank you for choosing Banana Hotel. Your satisfaction is our greatest honor! 🎉 Banana is not only your place to stay, but also a warm harbor on your journey. We are full of enthusiasm and look forward to creating every wonderful moment with you. The giant screen projection is ready, just waiting for your laughter and surprise! Thank you again for your visit and look forward to meeting you again! 🔥 Banana Hotel team warmly welcomes you every time you return!
Guest User
Ju Jue Jiao Lv Ying Ka Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Facilities: Although the room is not particularly large, it is worthy of the price in this location in Futian. It is clean and tidy. The cleaning ladies are very enthusiastic and will take the initiative to greet politely. The hotel is quiet, the bedding is comfortable, and I slept until I woke up naturally. The pillow cores are two latex and two feather cotton, which are very soft. The bedding is brand new, clean, free of materials and odor. Environment: There are many foods around. I went to Excellence Center and Futian Port for two days and went to Hong Kong for one day. There is a visa downstairs in this hotel, which is a one-minute walk. It is really happy and unexpected. Although there is no elevator, there is a reminder downstairs that the young lady who needs to move the luggage calls for the luggage, and several hot movers will come down and carry it upstairs immediately. Service: It cannot be compared with five-star 🆚🆚🆚🆚🆚, but 200 300 is really good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of our hotel! We have always paid great attention to your stay experience and are committed to providing you with the best service. We look forward to serving you again and creating more unforgettable stay memories with you!
Guest User
Qi Yu Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
This hotel has a great location, close to Excellence and convenient subway, warm and polite staff, clean rooms, and they only care about the guests and will take the initiative to provide helpful services.
Original TextTranslated by Google
Response from Property: Xiaojiao's heart is filled with joy when she hears your praise. If you like it, remember to come often!
Guest User
Ju Jue Jiao Lv Ying Ka Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The accommodation experience at Banana Hotel was perfect. It allowed me to find a warm haven during my busy journey. From the moment I stepped into the hotel, I was infected by the warm and friendly staff. They always smiled and patiently answered every question I had, making me feel at home.
Original TextTranslated by Google
Response from Property: Dear traveler, Thank you for choosing Banana Hotel. Your satisfaction is our greatest honor! 🎉 Banana is not only your place to stay, but also a warm harbor on your journey. We are full of enthusiasm and look forward to creating every wonderful moment with you. The giant screen projection is ready, just waiting for your laughter and surprise! Thank you again for your visit and look forward to meeting you again! 🔥 Banana Hotel team warmly welcomes you every time you return!
Guest User
Qu Wan Sunshine Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Aug 11, 2024
I came here with my girlfriend for Chinese Valentine's Day. The room was very clean and comfortable, the air conditioner worked well, and the projection was beyond my expectations. I could watch all the VIP videos. I had a very pleasant two nights. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear traveler, Thank you for choosing Banana Hotel. Your satisfaction is our greatest honor! 🎉 Banana is not only your place to stay, but also a warm harbor on your journey. We are full of enthusiasm and look forward to creating every wonderful moment with you. The giant screen projection is ready, just waiting for your laughter and surprise! Thank you again for your visit and look forward to meeting you again! 🔥 Banana Hotel team warmly welcomes you every time you return!
Qiweimai
Ju Jue Jiao Lv Ying Ka Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Travel with friends
10 review
4.2/5
Very Good
Posted on Aug 9, 2024
Close to the subway station, convenient, but the elevator seems to be broken, it is hard to climb the stairs with luggage, a little noisy at night, the sound insulation is not very good, overall good, high cost performance when there is a discount.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and sharing your stay experience. We are glad that you think the hotel is conveniently located, especially near the subway station, which provides great convenience for your travel. At the same time, we sincerely apologize for the inconvenience you encountered. Regarding the problem with the elevator, we are deeply sorry and have been aware of this problem. Our engineering team will check and repair the elevator as soon as possible to ensure the convenience and safety of all guests. If you need to carry luggage up and down the stairs in the future, our front desk staff will be very happy to help. Regarding the noise problem at night, we attach great importance to your feedback. We are considering taking some soundproofing measures, adding sealing strips on the guest room doors and windows, and using heavier curtain materials to reduce the interference of external noise. At the same time, we will communicate with nearby merchants and incoming guests and ask them to keep quiet at night. We have always been committed to providing high-quality services while maintaining reasonable prices. We will regularly launch promotions to give back to our customers. Thank you again for your valuable comments, we look forward to your next visit and hope to provide you with a more comfortable and quiet accommodation experience. I wish you a happy life!
Guest User
Qu Wan Japanese Style Twin Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 3, 2024
This is a newly opened hotel with a very comfortable stay. The bedding and towels are all brand new and very clean. The front desk service is very thoughtful, the sanitation is cleaned every day, all kinds of toiletries are complete and the price is not expensive. The children like the projector and Tmall Genie very much and played with them for a long time. I will choose this hotel again when I come to Shenzhen next time. There is a breakfast shop downstairs, soy milk and porridge can be refilled at will, and the egg pancakes are especially delicious. It is only a few steps away from Gangxia Metro Exit E, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of our hotel! We have always paid great attention to your stay experience and are committed to providing you with the best service. We look forward to serving you again and creating more unforgettable stay memories with you!
Guest User
Ju Jue Jiao Lv Ying Ka Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Aug 2024
Couples
2 review
0.5/5
Posted on Aug 15, 2024
‼ ️I hope everyone will read this review before checking in‼ ️ 1️⃣The sink in the room does not leak, but the water leaks back and produces a foul smell! ! ! 2️⃣I saw bad reviews saying that the hotel was renovated and I didn’t believe it, but I was really surprised! Decoration started at around 9am‼ ️The whole room was filled with the sound of decoration. I called the front desk for the first time and said it was done and asked for our room number. Half an hour later it was still ringing. I called again and just said a few words. The call was hung up. I called him for the third time and asked for the room number. After talking to him for a long time, I didn’t know what he was talking about. The front desk went directly to the door of the room and told me to add WeChat to tell me. The front desk’s attitude was yin and yang. I said that we had been arguing for a long time and it was affecting our stay. Where did Yin and Yang say it was only half an hour? ? ? ? Very bad attitude‼ ️ 3️⃣Knocking on the room door again after one o’clock? They said it was time for us to arrive, and asked another front desk that it could be delayed until two o'clock. We were disturbed in the morning and they did not take care of the delay for us. Instead, they disturbed us again, so that we did not sleep well! ! ! 4️⃣ I was woken up by the sound in the middle of the journey. The hotel did not solve the problem immediately or propose a solution. It kept pushing away! Not even offered to move us to a quiet room. I don’t know if he is the manager or the store manager. In short, the accommodation experience this time is very bad‼ ️It is recommended not to stay in their hotel‼ ️Don’t check in‼ ️Don’t check in‼ ️
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sorry for not being able to give you a perfect check-in experience. Due to heavy rain today, the wall between the hotel and the property was repaired, which caused a little noise. The hotel has not been decorated, please know! 1. The noise ended quickly from 10:30 to 11 o'clock in the morning. During this period, there were many customer calls at the front desk. You made several calls and the line was always busy, so other customers could not call in normally. We are also very Answer the call patiently and go to your room to check the actual situation. The moment you opened the door, you started to abuse the staff. We endured your insults and listened carefully to your anger throughout the process. We wanted to change your room, but because the room was full, there was no room. Find a way to replace it. At the same time, we apologized to you and offered to compensate you for part of the room fee. You threatened that you must refund the full amount or call 12315, otherwise you will have to leave a bad review, etc... (Everything has WeChat chat records) 2. From an objective point of view, you are a customer. Guests come first. We should respect you. It is our honor that you chose our hotel. You want a full refund. We took it out on the employees when the refund was successful, and we endured all this. 3. The normal hotel check-out time is 12 noon. All booking websites are available. We will confirm whether you need to extend your stay around 1:30 pm. Your check-out time is 1:55 pm. (Computer system) can do this certificate. In the end, we are also very aggrieved by your malicious negative review😣 and hope you can understand!
vvmsuga
Ju Jue Jiao Lv Ying Ka Double Bed Room With Large Screen Projection And Smart Guest Control
Stayed in Jul 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jul 21, 2024
It was very comfortable to stay. The newly opened environment and equipment are very good. The front desk staff are friendly and patient. I recommend everyone to stay here~
Original TextTranslated by Google
Response from Property: Dear traveler, thank you for choosing Banana Hotel. Your satisfaction is our greatest honor! 🎉Banana is not only your place to stay, but also a warm harbor during your journey. We are full of enthusiasm and look forward to creating every wonderful moment with you. The giant screen projection is ready, just waiting for your laughter and surprise! Thank you again for your visit and look forward to seeing you again! 🔥The Banana Hotel team warmly welcomes you every time you return!