Holiday Inn Shenzhen Nanshan Reviews
Holiday Inn Shenzhen Nanshan
Building A, Nancheng Lotus Plaza, No. 3186 Nanshan Avenue, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Holiday Inn Shenzhen Nanshan Guest Reviews
4.9/5
Perfect
63 review
Verified reviewsLocation4.9
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(63)
Positive reviews(62)
Reviews with photos/video(21)
Awesome rooms(25)
Clean and tidy(17)
Awesome amenities(9)
Convenient location(8)
Quiet & comfortable(7)
Delicious breakfast(7)
Friendly front desk staff(7)
Great location(6)
Negative reviews(1)
Guest User
1 King Premium Room
Stayed in Aug 2024
Couples
5 review
Outstanding
Posted on Sep 1, 2024
Great checkin service and room is spacious and clean. Even have clothes steamer in the room. Will definitely come back.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Killian cheng.Asst.Marcom Manager
Guest User
1 King Standard Room
Stayed in Sep 2024
Couples
2 review
Outstanding
Posted on Sep 7, 2024
Good hotel, everything was new plus the service that Crlina Guo (Manager) provided was great.The staff there knows how to speak English which is a plus.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Killian chengAsst.Marcom Manager
Anki
1 King Premium Room
Stayed in Aug 2024
Family
4 review
Great
Posted on Sep 3, 2024
The hotel is clean and comfortable, and the front desk staff is very friendly.
They also upgraded the room for us.
The kids loved the room and slept well all night!
If I have the opportunity to stay in Nanshan District again, I will also want to book this hotel again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for taking the time to share your stay experience with us and giving us high praise. The hotel rooms have a fresh and comfortable sleeping space, and the panoramic floor-to-ceiling windows take in the green city scenery, which brings great benefits to guests during their business trip and stay. Enjoy comfort. Thank you again for your support and affirmation, we will continue to provide you with a quality experience! Deputy Manager of Marketing Media Cheng Yuxiao
Mr. Ting HK
1 King Premium Room
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Sep 1, 2024
When we checked in on the night of 30/8, there was insufficient hot water in the shower room. The front desk immediately helped arrange the room and changed it to a more comfortable room type. Although there was a problem with the hot water in the room, it did not affect our stay at all. In the evening of 30/8 and the daily update of 1/9, the entire team of the hotel gave full play to the high-quality hotel professional service level. The staff was polite and full of enthusiasm, which is worthy of praise. The hotel has a great location and the rooms are clean and hygienic. It is worth recommending to stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Holiday Inn Shenzhen Nanshan. We apologize for the inconvenience caused by your feedback! The hotel combines Shenzhen's modern elements with Lingnan ancient city culture, interweaving to present the beauty of inheritance and regeneration. The hotel adopts a "warm and bright" new-generation holiday brand design, and is equipped with floor-to-ceiling windows to allow guests to enjoy the city view. Thank you again for your support and affirmation and making the hotel your first choice. We will continue to provide you with a quality experience! Deputy Manager of Marketing Media Cheng Yuxiao
junly19
1 King Standard Room
Stayed in Aug 2024
Other
10 review
Outstanding
Posted on Sep 3, 2024
The facilities are very new. I got a free upgrade to a deluxe room for late check-in. It's quiet, the supplies are complete, and it's considerate and convenient. The breakfast buffet is rich and the products are excellent. Every waiter I meet is very meticulous, including breakfast. The bar chef was beyond expectations.
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6/8
Response from Property: Dear guests: Hello! Thank you for your high praise for us! We are committed to bringing you a pleasant stay and creating new memories for you. We are honored to know that you have praised our restaurant's offerings. The Hi Bowl all-day dining restaurant, which brings together Chinese and Western delicacies and has 170 seats and a private space, can easily meet your needs for a vigorous breakfast. Looking forward to your visit again! Deputy Manager of Marketing Media Cheng Yuxiao
vong
2 Double Premium Room
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Aug 29, 2024
The room design is very good, the service from Celina at the front desk is very good and enthusiastic, and the room arrangement is very good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Holiday Inn Shenzhen Nanshan and for recognizing our colleagues. We are glad to know that you enjoyed your stay. The hotel combines Shenzhen's modern elements with Lingnan ancient city culture, interweaving to present the beauty of inheritance and regeneration. The hotel adopts a "warm and bright" new-generation holiday brand design, and is equipped with floor-to-ceiling windows to allow guests to enjoy the city view. Thank you again for your support and affirmation and making the hotel your first choice. We will continue to provide you with a quality experience! Deputy Manager of Marketing Media Cheng Yuxiao
Guest User
2 Double Premium Room
Stayed in Aug 2024
Family
2 review
Amazing
Posted on Aug 26, 2024
The room was very clean! Maybe it's a new opening! Staff service with a smile!
Intercontinental service standards!
Even though it’s newly opened, it still smells like renovated furniture!
Breakfast was very good. There are six types of yogurt!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your high praise for us! We are committed to bringing you a pleasant stay and creating wonderful new memories for you. We are honored to know that you have praised our restaurant's offerings. The Hi Bowl all-day dining restaurant, which brings together Chinese and Western delicacies and has 170 seats and a private space, can easily meet your needs for a vigorous breakfast. Looking forward to your visit again! Deputy Manager of Marketing Media Cheng Yuxiao
Warren
2 Double Premium City View
Stayed in Aug 2024
Family
3 review
Amazing
Posted on Aug 26, 2024
The hotel is close to Zhongshan Park Station, and it is very convenient to go to Nantou Gutou. The room is clean and comfortable. The hotel is arranged on a high floor. Although there is no large shopping mall nearby, there are convenience stores and several restaurants to meet daily needs.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your perfect review! Thank you for staying at Holiday Inn Shenzhen Nanshan. The hotel is located near Nantou Ancient City in the center of Nanshan District. Exit B of Zhongshan Park Station on Line 12 is directly connected to the hotel. It is also close to commercial shopping centers such as Coast City and Vientiane World. It is about 2 kilometers away from the Science and Technology Park. You can enjoy Nanshan Mountain from the hotel room. The booming scene of the area. This allows you to enjoy a comfortable rest during your business trip and enjoy a free and relaxing holiday time. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. We welcome you to visit us again! Deputy Manager of Marketing Media Cheng Yuxiao
Guest User
1 King Standard Room
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Aug 26, 2024
The facilities and equipment are complete, the hotel is very new, the room is very comfortable, celina's warm service, I stayed in the hotel for several nights and I am very satisfied
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your perfect review! Thank you for staying at Holiday Inn Shenzhen Nanshan and for recognizing our colleagues. The hotel is located near Nantou Ancient City in the center of Nanshan District. Exit B of Zhongshan Park Station on Line 12 is directly connected to the hotel. It is also close to commercial shopping centers such as Coast City and Vientiane World. It is about 2 kilometers away from the Science and Technology Park. You can enjoy Nanshan Mountain from the hotel room. The booming scene of the area. This allows you to enjoy a comfortable rest during your business trip and enjoy a free and relaxing holiday time. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. We welcome you to visit us again! Deputy Manager of Marketing Media Cheng Yuxiao
Cengjingdehaiyangzhixin
1 King Standard Room
Stayed in Aug 2024
Business travelers
7 review
Outstanding
Posted on Aug 25, 2024
It was a very pleasant stay! The hotel staff are professional, friendly and patient. The room is clean and the breakfast is very good! The surrounding transportation is convenient, there is a food street nearby, there is "Hi Tea" not far downstairs, and it is also very close to the subway entrance.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your perfect review! Thank you for staying at Holiday Inn Shenzhen Nanshan. The hotel is located near Nantou Ancient City in the center of Nanshan District. Exit B of Zhongshan Park Station on Line 12 is directly connected to the hotel. It is also close to commercial shopping centers such as Coast City and Vientiane World. It is about 2 kilometers away from the Science and Technology Park. You can enjoy Nanshan Mountain from the hotel room. The booming scene of the area. This allows you to enjoy a comfortable rest during your business trip and enjoy a free and relaxing holiday time. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. We welcome you to visit us again! Deputy Manager of Marketing Media Cheng Yuxiao
Guest User
1 King Premium Room
Stayed in Aug 2024
Other
8 review
Outstanding
Posted on Aug 28, 2024
The location of the hotel is particularly good and the transportation is extremely convenient. It takes 2 minutes to walk from the subway station to the hotel. You can walk to Zhongshan Park nearby, and you can get to Nanshan Ancient City and the museum in just one subway stop. It is very close to Shenzhen University and the Science and Technology Park.
The hotel has just opened. The overall color scheme is very warm, the lighting design is also very user-friendly, and the pillows are very comfortable. The cleaning aunt will clean it every day. The staff ratio is in place. The front desk staff are very professional and Celina is very nice and enthusiastic.
After staying here for a period of time, I feel warm every day when I return to the hotel. Thank you to the team of Holiday Inn Nanshan and wish you better and better.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your perfect review! Thank you for staying at Holiday Inn Shenzhen Nanshan and for recognizing our colleagues. The hotel is located near Nantou Ancient City in the center of Nanshan District. Exit B of Zhongshan Park Station on Line 12 is directly connected to the hotel. It is also close to commercial shopping centers such as Coast City and Vientiane World. It is about 2 kilometers away from the Science and Technology Park. You can enjoy Nanshan Mountain from the hotel room. The booming scene of the area. This allows you to enjoy a comfortable rest during your business trip and enjoy a free and relaxing holiday time. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. We welcome you to visit us again! Deputy Manager of Marketing Media Cheng Yuxiao
tom1954
1 King Premium With City View
Stayed in Aug 2024
Business travelers
29 review
Outstanding
Posted on Aug 25, 2024
The room was clean and tidy
Original TextTranslated by Google
Response from Property: [Room Products] Dear guests: Hello! Thank you very much for taking the time to share your stay experience with us and giving us high praise. The hotel rooms have a fresh and comfortable sleeping space, and the panoramic floor-to-ceiling windows take in the green city scenery, which brings great benefits to guests during their business trip and stay. Enjoy comfort. Thank you again for your support and affirmation, we will continue to provide you with a quality experience! Deputy Manager of Marketing Media Cheng Yuxiao
Guest User
1 King Premium Room
Stayed in Aug 2024
Business travelers
4 review
Outstanding
Posted on Aug 24, 2024
Excellent service
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Holiday Inn Shenzhen Nanshan. We are glad to know that you enjoyed your stay. The hotel combines Shenzhen's modern elements with Lingnan ancient city culture, interweaving to present the beauty of inheritance and regeneration. The hotel adopts a "warm and bright" new-generation holiday brand design, and is equipped with floor-to-ceiling windows to allow guests to enjoy the city view. Thank you again for your support and affirmation and making the hotel your first choice. We will continue to provide you with a quality experience! Deputy Manager of Marketing Media Cheng Yuxiao
liufei
1 King Premium Room
Stayed in Sep 2024
Business travelers
154 review
Great
Posted on Sep 6, 2024
酒店新開業，房間大，早餐豐富。離地鐵中山公園站200米。總體感覺不錯。幾點建議，1.房間牙刷把太軟，會彎，2.電視首屏歡迎姓名不知道什麼原因是錯的，3.沒有體重秤，沒有咖啡機。
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Anonymous User
1 King Standard Room
Stayed in Sep 2024
Travel with friends
3 review
Outstanding
Posted on Sep 9, 2024
酒店開業不久，房間設計優美，設施非常新，環境優雅舒適。工作人員都很熱情，免費升級高級大床房，房間寬敞，地理位置優越，中山公園站出來就看到酒店。
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