Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen) Reviews
Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen)
1041 West Huali Road (Huali Xi Lu), Luohu District, Shenzhen, Guangdong, 518003, ChinaView Hotel Details
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Home Inn (Fenghuang Road, Huangbeiling subway station, Dongmen, Shenzhen) Guest Reviews
4.1/5
433 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.3
Cleanliness4.2
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All reviews(433)
Positive reviews(397)
Reviews with photos/video(48)
Classy environment(34)
Great value for money(22)
Amenities lacking(21)
Friendly front desk staff(21)
Easy to get around(18)
Great location(15)
Large rooms(10)
Stayed multiple times(4)
Negative reviews(36)
hkisfxxking
Double Room A
Stayed in Aug 2024
Family
66 review
1.0/5
Posted on Oct 20, 2024
Bad air conditioner
Bad service
Bad location
Bad room
Bad people
Response from Property: Dear guest, thank you for choosing our hotel and giving us feedback. We are deeply sorry for the disturbance and inconvenience you encountered during your stay. We will immediately strengthen staff training to ensure visitors' quiet enjoyment. We look forward to your visit again to experience our improvements.
Guest User
Double Room A
Stayed in Dec 2023
Solo travelers
16 review
3.5/5
Posted on Jan 18, 2024
The location is a little far from the center of the city but is ok
Response from Property: Dear Guest! Thank you for your recognition of us. Every city always has a reason for people to miss it. Every season has a scene that we can’t leave behind. Every hotel has their sweet and warm memories. I hope our place will be your memory. The warmest and most unique one! Come back often and wish you good luck every day!
Xiaopengfei
Business Double Room A
Stayed in Sep 2023
Other
34 review
3.0/5
Posted on Oct 13, 2023
设施:OK
卫生:OK
环境:OK
服务:OK
Response from Property: Thank you very much for your recognition of Xiaoru. Your support strongly inspires Xiaoru! ! ! Xiaoru is committed to making every guest feel at home. We will provide meticulous service, thoughtful and comfortable stay experience, and look forward to seeing you again with Xiaoru!
長崎梁美
Double Room A
Stayed in Oct 2024
Family
9 review
4.0/5
Very Good
Posted on Oct 28, 2024
It's a bit far from the subway station. I walked for a long time to find one. You have to walk a few more steps near the hotel to get food. But it feels okay, but probably won't order next time, because it's quite a long walk
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Guest User
Business Double Room A
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The service staff is warm and polite, the room is very clean and tidy, and the cost-effectiveness is high. I will recommend it to my friends
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Sophie11
Double Room A
Stayed in Oct 2024
Solo travelers
15 review
4.2/5
Very Good
Posted on Oct 10, 2024
This hotel is ten minutes away from Huangbeiling Station and Cuizhu Station, and there is no elevator in the hotel. The hotel is in a community, and there are supermarkets and restaurants downstairs.
The hotel is old and the equipment is not too new, but it is kept hygienic and the waiters are polite. It is an affordable choice. However, one thing you need to pay attention to is that if the door lock is closed, there will be no beep.
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Response from Property: Dear guest, thank you for your detailed evaluation. We're pleased to note your appreciation for our location, convenience, and staff service. Feedback on hotel facilities will be considered for future updates to enhance the guest experience. Regarding the door lock beep problem, we will immediately check and improve it to ensure the safety and convenience of our guests. Thank you again for your valuable feedback and we look forward to your visit again.
DijunFlorist
Double Room A
Stayed in Sep 2024
Solo travelers
3 review
2.7/5
Posted on Oct 13, 2024
The transportation is quite convenient, but the facilities in the house are not particularly good and a bit old. There are many places to eat around. If you want to travel to Hong Kong and Macau, you can choose this place
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Response from Property: Dear guest, thank you for choosing our hotel and giving us your feedback. We sincerely apologize for the disruption and discomfort caused during your stay. We will immediately strengthen staff training to ensure visitors enjoy the experience quietly. We look forward to having you come again to experience our improvements.
Guest User
Double Room A
Stayed in Sep 2024
Solo travelers
6 review
4.8/5
Amazing
Posted on Sep 13, 2024
The hair dryer is quite old. The traffic is average. The road is quite narrow in the community of the village in the city. It is 800 meters away from Huangbeiling subway station, a 10-minute walk. There are many small shops nearby, so eating is not a problem. You can buy fruits in the mall downstairs.
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Response from Property: Dear guest, thank you very much for your detailed feedback. Regarding the hair dryer issue, we will update the equipment as soon as possible to provide a better accommodation experience. At the same time, we will use the transportation and geographical location information you mentioned as a reference to provide more detailed instructions and guidance to guests in the future. It is gratifying that you have given positive comments on the convenience of dining and shopping in the surrounding area. We will continue to work hard to ensure that every guest can enjoy a convenient and comfortable environment. Thank you again for your valuable feedback and we look forward to your visit again.
Guest User
Double Room A
Stayed in Aug 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Aug 30, 2024
It's OK, the price is about the same in Shenzhen. The only bad thing is that the price is too easy to fluctuate, it's different from time to time. Other things are OK, the location is average
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Response from Property: Dear guest, thank you for taking the time to share your stay experience. We've noticed you have concerns about our price stability and we apologize for that. We will use your feedback as an important reference and strive to improve service and price management to provide a more stable and transparent consumer experience. At the same time, I am glad that other aspects can still meet your basic needs. We will make unremitting efforts in the future and look forward to seeing significant improvements when you come again.
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
7 review
4.6/5
Great
Posted on Aug 28, 2024
The location is convenient and easy to find! High cost performance, mature surrounding facilities! It meets my travel requirements! There are subways and buses to go to other places, which is very convenient!
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Response from Property: Thank you very much for your high praise! We are pleased to provide you with a convenient accommodation experience. The excellent location and mature surrounding environment are one of our advantages. It is a great encouragement to us to know that you are satisfied with our cost performance and transportation convenience. We look forward to seeing you again. We are always committed to making every guest's trip more comfortable and worry-free.
Guest User
Business Double Room
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The lobby is clean and tidy. The decoration is very good. The front desk service is warm. Like
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Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The hotel service is good. The location is good. The room is clean and tidy. I highly recommend coming back next time!
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Response from Property: Thank you very much for your high praise. We are honored to provide you with excellent service and a comfortable environment. Your satisfaction is our motivation and we look forward to your visit again. We will serve you wholeheartedly as always.
Alyssssssa
Guestroom (2 Beds)
Stayed in Jun 2024
Couples
5 review
4.0/5
Very Good
Posted on Sep 3, 2024
It is more remote, the environment is more dilapidated, but it can also be accommodated, probably to walk 10 minutes or 8 minutes or so to get to the place with food, quite a lot of things to buy
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Response from Property: Thank you for choosing our hotel and giving us your valuable feedback. We are deeply sorry for your feedback about the old room and will attach great importance to it, and will start studying targeted improvement measures to improve your next stay experience. We look forward to welcoming you back with a new look in the near future.
Ansonxiaoanshen
Guestroom (2 Beds)
Stayed in May 2024
Family
79 review
5.0/5
Outstanding
Posted on May 8, 2024
Located in Huangbeiling, Luohu District, in the residential building of the community, surrounded by a lot of commercial businesses, including Walmart supermarkets and movie theaters. The hotel does not have an elevator, but the highest is only three floors, which is acceptable. It is a normal Home Inn hotel level
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Response from Property: Dear guest: Hello! Your satisfaction is our pursuit, and Xiaoru never stops. It's still the familiar smell, it's still the familiar people, the warm and comfortable home is waiting for your next visit~ I hope Home Inn can give you a different stay experience every time!
Xiniujinren
Double Room A
Stayed in Sep 2024
Business travelers
16 review
3.0/5
Posted on Oct 1, 2024
Except for the front desk on the first floor, the hotel facilities are very old and the entrance is a little hard to find. It is in a small community. The hotel service is not very good overall. The waiters often forget to clean the room. There is a waitress at the front desk who has a very bad service attitude. She speaks very loudly to customers and has a very bad attitude. Objectively speaking, the attitudes of other service staff at the front desk are OK. It is recommended that the hotel deal with the waitress at the front desk seriously and improve the hotel service level.