Vienna Best Sleep International Hotel (Shenzhen Airport flagship) Reviews
Vienna Best Sleep International Hotel (Shenzhen Airport flagship)
Airport 1st Road (150m Southwest of the West Silicon Valley), Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Vienna Best Sleep International Hotel (Shenzhen Airport flagship) Guest Reviews
4.7/5
Outstanding
2490 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(2490)
Positive reviews(2408)
Reviews with photos/video(252)
Offers pick-up/drop-offs(474)
Close to airport(375)
Easy to get around(315)
Delicious breakfast(131)
Average sound insulation(94)
Friendly front desk staff(76)
Perfect for business trips(66)
Comfortable bed(60)
Negative reviews(82)
Anonymous User
Guestroom
Stayed in Aug 2024
Couples
2 review
4.5/5
Great
Posted on Aug 4, 2024
Clean, free shuttle bus from airports easy access to MRT station
Response from Property: Dear distinguished guests, thank you for choosing Vienna Good Sleep International Hotel. Thank you for your valuable advice, so that we can see the direction of service improvement. We will work harder. I believe that you will see a different us next time. We are also honored to provide you with the best service. I hope that Vienna Good Sleep International Hotel will become your home in Shenzhen Bao'an Airport. All the staff of Vienna Good Sleep International Hotel are waiting for your visit again!
Everything is perfect,
sadly that we woke up early to take hotel shuttle bus to airport at 5 AM. We just get on the bus at find out that our flight was delayed. we informed the driver to go back to wait at the hotel but he said we already check out if we go back we have to pay it again. Doesn’t matter it’s not their fault
Response from Property: Dear VIP! Thank you for choosing Vienna Good Sleep International Hotel. Thank you for taking the precious time to review our service. We always believe that good word of mouth must start with your satisfaction. At the same time, we are honored to provide you with the best quality service. Your affirmation is our biggest encouragement. All the staff of Vienna Good Sleep International Hotels are waiting for your next visit!
Eshe
Guestroom
Stayed in Feb 2024
Couples
20 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Booked for a few hours to wait for my next flight. Less than 10mins to the airport. Did the job.
Response from Property: Dear guest, thank you for choosing Vienna Good Sleep International Hotel, and thank you for taking your precious time to review us. We always believe that a good reputation must start with your satisfaction, and your satisfaction is the driving force for us to move forward. The hotel has a 24-hour free pick-up and drop-off service. In addition, there are free self-service hot drinks and candies in the hotel lobby. We hope to relieve your fatigue during travel. The room has prepared a free luxury space capsule massage chair and a log foot bucket for you, so you can be ready to sleep at any time. ; 12 categories of sleep aid pillows, patented therapy pillows, skin-friendly bedding, I hope you have a sweet dream. The entire staff of Vienna Good Sleep International Hotel is looking forward to your visit again!
Everything is good, room is very clean, and have shutter bus fetch you from hotel to airport. Good service and feel happy.
Response from Property: Dear VIP, hello! Your praise brings us great happiness. All staff of the Vienna Sleep International Hotel are working hard to serve every guest well, and our growth cannot be separated from your support. At present, the guest rooms are equipped with free luxury spacecraft massage chairs and wooden foot soaking buckets, which can be prepared to enter a sleep state at any time; 12 types of sleep aid pillows, patented therapy pillows, and skin friendly bedding to create a good sleep quality for you. Welcome to visit us again~
Cartaman
Guestroom
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Love it ❤️
The_Petit_Traveler
Guestroom
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Very nice hotel, friendly and helpful staff, however we were not able to get the transport from the airport even though we I contact them from the day before my travels but they did not help me to arrange it and I had to get the taxi by myself.
Response from Property: Dear guests, thank you for choosing Vienna Good Sleep Hotel International, thank you for your valuable advice, let us see the direction in service improvement, we will work harder, I believe you will see a different us next time, we are also honored to provide you with the best quality service, hope Vienna Good Sleep Hotel International Hotel becomes your home in Shenzhen Bao'an Airport, all staff of Vienna Good Sleep Hotel International Hotel are waiting for you to come again!
Guest User
Guestroom
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Definitely the best! One of the best hotels ever!! Free hotel shuttle from airport, just gotta inform them via WeChat (request from the customer service on Trip.com to contact them). Good breakfast!!!!!!! The room was purfecttttt 💜💜💜💜 really thankful to have chosen this hotel 🫰🏻
Response from Property: Dear VIP, thank you for choosing the Good Sleep Vienna International Hotel. Thank you for taking the time to comment on ourservices. We always believe thata good reputation starts withsatisfying you, and we are alsohonored to provid vou with thehighest quality service.The hotel rooms have a large area. andsome room types also have largefloor to ceiling windows.providing a beautiful view of aircrafttakeoff and landing:Thesoothing sleep aid music and soft sleep aid lighting in the guestroom create a good sleeping atmosphere for you; The guest roois equipped with free luxurious spacecraft massage chairs andwooden foot soaking buckets, which can be prepared to enter asleep state at any time, 12 types of sleep aid pillows, patentedtherapy pillows, and skin friendly bedding to create a good sleepquality for you; 100Mbps wireless WIFI allows you to run freelyin business activities. All staff of Vienna Good Sleep International Hotel are waiting for your next visit!
M Noman Aslam
Guestroom
Stayed in Jun 2024
Business travelers
1 review
4.5/5
Great
Posted on Jun 21, 2024
Hotel was clean,Ambiance wss good. All the commodities were there but the only issue was hotel location. It is far away from city center, so no nearby resturants and shopping Mall.
Expect location its 10/10
Response from Property: Dear guests, thank you for choosing Sleep International Hotel Vienna and thank you for taking the time to review our services. We always believe that a good reputation must start with your satisfaction, and we are also honored to provide you with the best quality service. The hotel rooms are large in size, and some rooms also have floor-to-ceiling windows, which can enjoy the interesting scenery of aircraft take-off and landing; The soothing sleep music and soft sleep lighting in the guest room create a good sleeping atmosphere for you; The room is equipped with a free luxury space capsule massage chair and a log foot soaking bucket, so you can be ready to sleep at any time; 12 types of sleep pillows, patented physiotherapy pillows, and skin-friendly bedding to create a good sleep quality for you; 100 Gigabit wireless WIFI, let you gallop freely in business activities. All the staff of Sleep International Hotel Vienna are looking forward to welcoming you again!
closer to the airport but far from city center. Hardly any staff can speak English. Breakfast is good.
Response from Property: Dear guests, hello, thank you for choosing Vienna Sleep International Hotel, the hotel is about 10 minutes' drive from Bao'an International Airport, 24-hour free airport pick-up service, the hotel is 8 minutes' walk from Hourui Metro Station Commercial Street, the restaurants and snacks in the commercial street are more to choose from, Xiaowei will definitely recommend it to you when you stay next time. In response to your questions, the hotel has professional staff to communicate with foreign guests, and each staff member at the front desk is also equipped with a translation machine. We hope to have the opportunity to welcome you back in person soon, so that the team of Xiaowei Hotel can provide you with a more perfect experience. If there is still anything that you are not satisfied with, please do not hesitate to contact us and we will do our best to resolve the issue for you. Finally, I wish you all the best.
Great hotel, always loved to stay here in this hotel. Will come back again.
Response from Property: Dear distinguished guests, thank you for choosing Vienna Good Sleep International Hotel. Thank you for taking the time to comment on us. We always believe that a good reputation must start with your satisfaction, and your satisfaction is the driving force for us to move forward. The hotel has a 24-hour free airport transfer service. In addition, there are free self-service hot drinks and candies in the hotel lobby, hoping to relieve your fatigue during your trip. The room has prepared a free luxury space capsule massage chair, log foot bath bucket, ready to sleep at any time; 12 types of sleep pillows, patented physiotherapy pillows, skin-friendly bedding I hope you have a sweet dream. All the staff of Vienna Good Sleep International Hotel are looking forward to your visit again!
Guest User
Guestroom
Stayed in Jun 2024
Couples
4 review
4.2/5
Very Good
Posted on Jun 16, 2024
It is a good badic stopbover hotel which is vlose yo the airport. The staff were helpful.
Did not have a good sleep (not best sleep) hotel.
Air conditioning is inadequate. Rooms are hot.
Restaurant floor is slippery (grease plus moisture on the floor).
Response from Property: Hello guests, thank you very much for your comments and sharing. At Little Viet Hotel, we always do our best to make every guest have a wonderful and memorable experience and memories, and we regret that this time it did not meet your expectations, and we would like to express our sincerest apologies to you. If you have any questions during your stay, you can also dial "0" to the front desk hands-free, and we will serve you 24 hours a day. Thank you again for your valuable sharing. Let's note more details that can be improved. We hope to have the opportunity to welcome you back in person soon, so that the team of Xiaowei Hotel can provide you with a more perfect experience. If there is still anything that you are not satisfied with, please do not hesitate to contact us and we will do our best to resolve the issue for you. Finally, I wish you all the best.
Guest User
Chanjing Sleep Aid Double Bed Room (Smart Massage Chair + Foot Bath)
Stayed in Apr 2024
Solo travelers
20 review
4.7/5
Amazing
Posted on May 3, 2024
The Vienna is the perfect hotel to stay for early morning flights. They offer a free shuttle service to the airport and the rooms are clean.
Martins Franca
Standard 2-bed Room
Stayed in Apr 2024
Business travelers
49 review
4.0/5
Very Good
Posted on Apr 24, 2024
Clean, the staff doesn’t speak English but they were very helpful, the hotel it’s just 10 minutes from the airport by shuttle bus
Response from Property: Dear guests, thank you for choosing Vienna Sleep International Hotel, thank you for your valuable advice, let us see the direction in service improvement, we will work harder, I believe you will see a different us next time, we are also honored to provide you with the best quality service, I hope Vienna Sleep International Hotel will become your home in Shenzhen Bao'an Airport, all the staff of Vienna Sleep International Hotel are waiting for you to come again!
Great location for business travelers transferring and staying over night. Close to airport and friendly services.
Response from Property: Dear distinguished guests, hello! Your praise makes us very happy. All the staff of Good Sleep International Hotel in Vienna are working hard to serve every guest well. Our growth is inseparable from your support. At present, the room is equipped with a free luxury space capsule massage chair, a log foot bath bucket, which can be ready to sleep at any time; 12 types of sleep pillows, patented physiotherapy pillows, and skin-friendly bedding, to create a good sleep quality for you. Welcome to visit next time~