Vienna Hotel (Shenzhen Henggang & Tangkeng Metro Station)

Vienna Hotel (Shenzhen Henggang & Tangkeng Metro Station) Reviews

Vienna Hotel (Shenzhen Henggang & Tangkeng Metro Station)

Complex Building of Cuihu Mountain Villa, Longgang District, Shenzhen, Guangdong, 518115, ChinaView Hotel Details
Vienna Hotel (Shenzhen Henggang & Tangkeng Metro Station)
Vienna Hotel (Shenzhen Henggang & Tangkeng Metro Station)Vienna Hotel (Shenzhen Henggang & Tangkeng Metro Station)Vienna Hotel (Shenzhen Henggang & Tangkeng Metro Station)
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Vienna Hotel (Shenzhen Henggang & Tangkeng Metro Station) Guest Reviews

4.6/5
Very Good
584 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(584)
Positive reviews(564)
Reviews with photos/video(51)
Friendly front desk staff(52)
Classy environment(46)
Easy to get around(29)
Convenient parking(29)
Would stay again(17)
Close to metro(14)
Great air circulation(12)
Perfect for business trips(9)
Negative reviews(20)
Muhammad Abdulsalam
Featured Room (Double bed)
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 14, 2024
The service was awesome 🤩👏
Guest User
Standard Single Room With Nourishment Air Purifier
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Perfect counter services 👏👏👍. Thanks a lot especially Ms 張
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey
RAKESH KUMAR CHAUHAN
Standard Single Room With Nourishment Air Purifier
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Excellent Customer support, everything is available surrounding it
Rendaozhongyuan
Standard Single Room With Nourishment Air Purifier
Stayed in Jul 2023
Business travelers
40 review
3.2/5
Posted on Jul 3, 2023
The environment, sanitation, and supporting facilities are acceptable, just let me add 20 yuan to change to a better room, because it depends on a subway line, it was so noisy that I didn't sleep well all night, hey!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and sharing. I am sorry for the inconvenience caused to you. Some room types in the hotel may be relatively noisy near the road. You can choose other room types to experience next time. At the same time, we will work hard Complete other service details. I hope to bring you a brand-new staying experience next time. I sincerely look forward to your continued support of Tangkeng Vienna Hotel. The hotel team is looking forward to your stay again! !
Sharonbaobao
Featured Room (Double bed)
Stayed in Jun 2023
Business travelers
3 review
4.2/5
Very Good
Posted on Jun 7, 2023
The guy at the front desk and the lobby manager knew about my lumbar spine problem when I checked in. They gave me a free upgrade and gave me a pleasant check-in experience What needs to be mentioned is the hotel breakfast. There are few varieties and poor quality. The steamed buns are all steamed and there is only one kind of fried pork slices. It is too difficult to choose
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Vienna Hotel Tangkeng Subway Station, and for giving us a good review of our service quality. We will feed back your breakfast questions to the breakfast department. We will work hard to improve in the future and strive to get your full score. The hotel is adjacent to Henggang Commercial Center District, Tianhong Shopping Center, eating, drinking and entertainment theaters, everything is available. I look forward to your visit again and wish you a happy life!
Guest User
Stayed in Mar 2023
Business travelers
1 review
3.0/5
Posted on Apr 2, 2023
The front desk service of the hotel is okay, but the room smells bad. The quilt and pillows on the bed are very old and wet. It feels like they haven't been replaced for many years, or they haven't been washed and dried. It's uncomfortable to cover them all night. Sleep well, it's really not like the bedding in Vienna. I originally needed to stay for two nights, but after staying for one night, I immediately checked out and changed places.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. The recent rainy weather in Shenzhen is indeed quite humid. Your valuable opinion is very important to us. If you come here next time, you hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Double Room
Stayed in Feb 2023
Other
6 review
2.7/5
Posted on Feb 22, 2023
The service attitude is very good, But the hotel facilities are indeed a bit old. It looks so good on the outside, but in fact, the inside is very old, and the elevator is also very old. The sound insulation effect is average, and you can hear the business talking next door It is said that it is for the exam, and they asked to arrange a quiet room, but the result is still facing the road. It is not recommended for people with light sleep The facilities inside are also very old, I feel that the auntie didn't clean it very well
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and sharing, and I am sorry for the inconvenience caused to you; the hotel is currently being renovated and upgraded, and I hope you will have the opportunity to try our rooms in different formats, which will definitely give you a different stay experience! Regarding room sanitation, the cleaning department of the hotel has strengthened its management, and we will also strive to improve other service details. I hope to bring you a brand-new staying experience next time. I sincerely look forward to your continued support of Tangkeng Vienna Hotel. The hotel team is looking forward to your stay again! !
Guest User
Deluxe Double Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 27, 2024
有免費停車場,住的靠裡麪的房間,比較安靜,房間很大很寬敞,服務員都比較熱情,需要什麼都很及時,很不錯的一次體驗,還會再來的。
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Anonymous User
Standard Single Room With Nourishment Air Purifier
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
服務很好,還給免延退房,環境也不錯,上電梯也需要刷卡安全到位
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Anonymous User
Deluxe Double Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
酒店位置出門便利,房間配置該有的設施也比較完善,而且一樓就有西餐廳和客家菜,環境還不錯。
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維。
Standard Single Room With Nourishment Air Purifier
Stayed in Aug 2024
Business travelers
19 review
4.0/5
Very Good
Posted on Aug 11, 2024
應該放點弄胡子刀在酒店 叫了1次都不拿上來
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Guest User
Deluxe Double Room
Stayed in Jun 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jun 28, 2024
進來感覺很不錯,有養生茶喝,是羅漢果很喜歡,前台服務特別熱情,入住首選這家。
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Guest User
Deluxe Double Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
這一家維也納位置很好找、床上用品很新,家裡人們我住的很開心
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Guest User
Deluxe Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
酒店地理位置很便利,停車很方便,酒店整體感覺很好,前台服務也很好,贈送早餐,品種豐富,房間安靜衞生,值得推薦。
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Jinbobobutengbuteng
Deluxe Double Room
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 16, 2024
推薦~本來訂了單人房,帶寶寶想換個兩張床的,前台耐心介紹,安排換房,服務價位都太給力了~有機會再選擇~
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