Shenzhen Chang'an Hotel (Luohu Port Huangbeiling Subway Station Branch) Reviews
Shenzhen Chang'an Hotel (Luohu Port Huangbeiling Subway Station Branch)
No.1133 Shennan East Road, Luohu District, Shenzhen, Guangdong, 518002, ChinaView Hotel Details
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Shenzhen Chang'an Hotel (Luohu Port Huangbeiling Subway Station Branch) Guest Reviews
4.5/5
Good
493 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(493)
Positive reviews(468)
Reviews with photos/video(110)
Easy to get around(60)
Convenient location(49)
Friendly front desk staff(38)
Close to metro(31)
Large rooms(30)
Perfect for business trips(16)
Would stay again(12)
Strange smell in room(11)
Negative reviews(25)
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
1 review
3.2/5
Posted on Mar 29, 2024
Good services
Response from Property: 尊敬的客人您好,感謝您對小安各方面的誇讚,並利用寶貴的時間告知我們您的入住體驗。深圳長安大酒店始於1988,是一家見證羅湖區成長的36年老字號大酒店,36年初心不改,為每一位客人提供更好的服務是我們對每一位酒店員工的要求,客人的滿意度是我們對員工的考核標準。小安因您住得滿意並得到您的認可而感到開心,再次感謝您選擇入住深圳長安大酒店,期待您下次入住時再次為您服務。
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
I am an old customer of this hotel. I usually choose to stay in this hotel when I come to Shenzhen for business or travel. The hotel has upgraded its breakfast now. It is better than the breakfast of some chain hotels. The hotel room is clean and spacious, otherwise I would not come here often.
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Response from Property: Thank you very much for staying at the hotel and giving you a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store! We are very glad that you are satisfied with the hotel rooms and breakfast. With your trust, we will continue to make progress and are always ready to bring you better services. We look forward to your visit again!
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Oct 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The hotel is very good. I have stayed here before. The breakfast has been upgraded and there are many varieties. The hotel also has free parking. You don't have to worry about not having a parking space when you come back at night. There are more than 30 varieties of breakfast in the hotel, which are too numerous to count and too many to take pictures of.
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6/8
Response from Property: Dear guest, thank you for your careful review. We are honored! The hotel breakfast provides an unforgettable feast with a warm atmosphere and rich choices. Your satisfaction inspires us to move forward. We look forward to your visit again. We will provide you with better service and comfortable accommodation experience.
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 26, 2024
From check-in to check-out, the staff was warm and attentive, and the service was considerate and meticulous. The room was clean and tidy, with complete and comfortable facilities. The hotel is in an excellent location with convenient transportation around it, close to [nearby places or transportation hubs]. In short, I highly recommend it to everyone and will choose to stay next time! ”
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Response from Property: Dear guests! Thank you for your warm praise, which makes our service more firm and powerful. We are also very grateful for your affirmation of the hotel's room facilities and hotel convenience, which inspires us to keep moving forward. We look forward to serving you again in the future and creating beautiful memories together~
Yanziruiyue
Platinum Double Bed Room (Quality Sleep Experience + Wet-Dry Separation + Beautiful Street View)
Stayed in Oct 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Facilities: Good
Hygiene: Clean and tidy
Environment: Good
Service: Very enthusiastic! Because we needed help, Mr. Chen from the hotel personally solved it, and enthusiastically helped us order meals, and asked the restaurant to give the biggest discount, great 👍👍👍
Forgot to take pictures, only three pictures of flowers were taken
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Response from Property: Dear Yan Zi Rui Yue: Hello! We are very happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to us! Your satisfaction will give us unlimited motivation. Changan is committed to creating a comfortable, convenient, warm service and other accommodation experience for guests, which is most suitable for you with taste. We look forward to your visit again!
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
This trip was comfortable and relaxing, which was pretty good. The hotel has an elegant environment and a good location. It is convenient for eating and shopping nearby. I would recommend it to friends. There is a restaurant downstairs that serves boiled fish, which is delicious. I heard that it has been open for more than 10 years. You can ask the hotel to bring it there for a discount.
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Response from Property: Dear guests, hello! The autumn breeze is beautiful and the good reviews are heartwarming. Thank you for choosing to stay at Chang'an. We are very pleased to receive your recognition. The hotel's superior geographical location, comfortable, quiet, and convenient accommodation environment are what we strive for for our guests! Looking forward to your coming again, wishing you peace and happiness~
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The hotel is very convenient. I came back at night after 12 o'clock when I checked in. I was a little hungry, and there was a convenience store downstairs. This is very good for those of us who often travel for business. It was very convenient for me to go to Hong Kong the next day. There is also a machine behind the hotel to extend the visa to Hong Kong. The front desk and guest rooms are very welcoming. Parking is free when staying in the hotel, but it is still convenient for the subway. There are 2 subway entrances.
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Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Changan Hotel and giving us great affirmation. The hotel's purpose is to treat guests like relatives and friends, so that you can feel at home, and bring you unlimited warmth with our caring, attentiveness and warmth. Here, on behalf of all the hotel staff, I wish you a smooth work and everything goes well, and sincerely invite you to come back next time!
zyl831034
Platinum Double Bed Room (Quality Sleep Experience + Wet-Dry Separation + Beautiful Street View)
Stayed in Oct 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Although it is an older hotel, it is relatively safe and sanitary, much cleaner than those convenient hotels. It is located 200 meters from the exit of Huangbeiling subway station on Shennan Avenue, and about 1 kilometer walk to Dongmen Pedestrian Street. There are many delicious foods around, many of which are old brands with more than 20 or 10 years of history. Recommended to everyone
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Response from Property: Dear guest, thank you for your careful review. We are honored! Thank you very much for your affirmation and recommendation of the hotel's hygiene and convenient location. We have been committed to creating a clean and comfortable sleeping environment for every guest. Your satisfaction inspires us to move forward. We look forward to your visit again. We will provide you with better service and a comfortable accommodation experience.
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The hotel is in a good location, and the hotel lobby is equipped with tea and other things. It is very convenient for those of us who often go out. The hotel has two subway entrances, which is very convenient. The hotel lobby also has some brochures on where to travel, which is very good. For those who come to Shenzhen to play, there is no need to worry about not being able to find a place.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the hotel and giving you a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store! We are glad that you are satisfied with the location and convenience of the hotel. With your trust, we will continue to make progress and are always ready to bring you better services. We look forward to your visit again!
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Aug 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The room is clean and spacious. I went out with friends and stayed in this hotel very comfortably. There are many restaurants nearby and parking is very convenient. The service is also very good and very enthusiastic. I will choose this hotel again when I come to Shenzhen next time.
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Response from Property: Dear guest:
Hello! We are very pleased to see that you and your friends have had a great time in our hotel.
We are glad that our room can give you a clean, spacious and comfortable experience. The rich food choices and convenient parking conditions in the surrounding area can add more convenience to your travel. And our service team will always maintain a warm and thoughtful work attitude, answering all questions, and provide the best service to every guest.
We look forward to you choosing our hotel again when you come to Shenzhen next time. We will definitely welcome you and your friends with more enthusiasm and higher service standards, and create more beautiful memories for you.
Shenzhen Chang'an Hotel
Guest User
Platinum Double Bed Room (Quality Sleep Experience + Wet-Dry Separation + Beautiful Street View)
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The hotel is very conveniently located, close to Hongchang Plaza and Huangbeiling subway station, just a 2-3 minute walk away.
The room was very clean, no odor at all.
It is very cost-effective and in the heart of Luohu
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Response from Property: Dear guests:
Thank you very much for your high evaluation of our hotel's location, room hygiene and cost-effectiveness! We are very pleased to provide you with a convenient accommodation experience.
We will always maintain this level and continue to work hard to do better. Looking forward to your stay again!
Shenzhen Chang'an Hotel
Guest User
Platinum Double Bed Room (Quality Sleep Experience + Wet-Dry Separation + Beautiful Street View)
Stayed in Mar 2024
Travel with friends
6 review
3.5/5
Posted on May 2, 2024
Room cleanliness is average. The room is a bit old, other equipment is OK
The transportation is quite convenient
Average service quality
Average service quality
There are more good options for this price, and it would be better if it could be cleaner.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your compliments on all aspects of Xiaoan and taking your precious time to tell us about your stay experience. Shenzhen Chang'an Hotel was founded in 1988. It is a 36-year-old hotel that has witnessed the growth of Luohu District. We have not changed our mind since the beginning of 36 years. Providing better services to every guest is our requirement for every hotel employee. Guests' Satisfaction is our evaluation criterion for employees. Xiaoan is very happy that you are satisfied with your stay and recognized by you. Thank you again for choosing to stay at Shenzhen Changan Hotel. We look forward to serving you again next time you stay.
高質華人住客
Platinum Double Bed Room (Quality Sleep Experience + Wet-Dry Separation + Beautiful Street View)
Stayed in Jan 2024
Business travelers
29 review
4.7/5
Amazing
Posted on Feb 29, 2024
The hotel has a certain history. It is about seven or eight minutes' walk from Huangbeiling Station. There are not many shops around it. The attitude of the staff was quite good. I paid extra to transfer to a business room when I checked in. However, the actual situation was a bit different from the official photos. The room was relatively large and should have been partially renovated. There was a small refrigerator and the cleanliness was quite high. The important thing is The temperature of the air conditioner can be adjusted to a very high range, which is suitable for people like me who are afraid of heat. Personally, I think the disadvantage is that there is a sauna on the lower floor of the hotel, and you will encounter more idle/rude people when taking the lift after dark.
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Response from Property: Thank you for your feedback. We will continue to work hard to provide you with better service and stay experience. You are welcome to visit us again!
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Jan 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Feb 16, 2024
The layout of the 30-square-meter room is a bit cramped. The TV in the room is really small, but the picture quality and channel are not mentioned. The section of the road where the hotel is located is under construction of the subway. Fortunately, the construction was suspended during the Spring Festival. It is expected to be a bit noisy. There is a small square opposite, and people set off fireworks from time to time. You can see them from the room, which is quite interesting.
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Response from Property: Thank you for your recognition. I wish you a happy new year, all the best, and good luck in the Year of the Dragon.
Guest User
Platinum Twin Room (Comfy Sleep + Beautiful Street View)
Stayed in Jan 2024
Other
1 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Highly recommend Chang'an Hotel. The attitude is very good. From the time we checked in to the time we walked in, we were greeted very warmly by the front desk. There was a fat girl at the front desk who loved to laugh. When recruiting employees, you should hire people like this👍🏼
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Response from Property: Thank you for your recognition of us, we will continue to work hard and wish you a happy new year and all the best!