Xiangzhang Hotel (Shenzhen Futian Convention and Exhibition Center) Guest Reviews
4.3/5
1121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(1121)
Positive reviews(1005)
Reviews with photos/video(146)
Easy to get around(156)
Close to metro(71)
Average sound insulation(48)
Friendly front desk staff(45)
Many dining options(40)
Convenient for shopping(39)
Perfect for business trips(22)
Stayed multiple times(13)
Negative reviews(115)
Denzchy
Cozy Double Room
Stayed in Jul 2024
Solo travelers
14 review
4.5/5
Great
Posted on Jul 30, 2024
Great location, connected to the Metro and Futian Railway Station. Also connected to many different shopping malls. Staff couldn’t speak english, but it wasnt any problem. Check in was fast. Rooms are modern and clean. Elevator to the rooms took quite long. Room had no view since it was facing another building. However, for this price it was very good. Great value.
Response from Property: Thanks for your good comment,wishing you everything well.
Lionelaxy
Cozy Double Room
Stayed in Apr 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Apr 17, 2024
Very good location. The train stations (line 1/4) are directly below at B1 (-1). Plenty of food options across level 1 and B1. Good location for its price if you are heading to HK via high speed rail.
Response from Property: Thanks for your good comment,we are looking forward to your next coming.wishing you everything well.
Anonymous User
Superior Memory Foam Double Room
Stayed in Aug 2024
Business travelers
6 review
1.0/5
Posted on Aug 30, 2024
Actual environment not as display in trip.com
For me, not safe n can conside4 as motel not hotel
Response from Property: Thanks for your coming,our hotel islocated at therailway station line 1and4,from hotel to basement level one are three super market,is very convenient for your lunch,dinner,shopping and so on.Around our hotel are the five starts hotel,their room rate is above 1200RMB,wishing you everything well.
Guest User
Zero Pressure City View Family Room
Stayed in Feb 2024
Other
1 review
2.5/5
Posted on Feb 5, 2024
1. Can't find the exact location of the hotel until I called the front desk
2. Really strong smoking smell everywhere, had constant headache because of the cigarette smell
3. Right next to our room are nail, facial salon and spa. The area is extremely sketchy and dodge.
4. The whole building looks really run down and old
Karma
Cozy Double Room
Stayed in Jul 2024
Couples
21 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Location is great and have been staying here several times. Will be staying again next time
Response from Property: Thanks for your good comment,we are looking forward to your next coming.Wishing you everything well.
Johnny Kei Ho
Zero Pressure City View Family Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 7, 2024
Room was big, plenty to run around for the kids. Super convinent location connected into Link city. Super nice reception lady..
Response from Property: Thanks for your good comment,I am glad you had comfortable stay in our hotel,we are looking forward to your next coming,wishing you everything well.
Tsang
Superior Room (2 beds)
Stayed in Apr 2024
Family
4 review
3.0/5
Posted on Apr 7, 2024
not clean enough, this hotel is not a independent building, it's share with other business, my room just beside a salon, but the price is reasonable and affordable compare with four season just next to this hotel in city center.
Response from Property: Thanks for your coming,we are sorry for your unplesent experience,we had strongly asked for room cleaning,Thanks for your comment,we are looking forward to your next coming,wish you everything well!
Man Chun Tang
Cozy Double Room
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 18, 2024
So good
LamMandy
Superior Memory Foam Double Room
Stayed in Mar 2024
Family
4 review
4.5/5
Great
Posted on Mar 30, 2024
Location is perfect but lift waiting time was long.
Response from Property: Ttanks for your coming,in the noon peaking time,the lift would be busy,sorry for the bad experience to you,wishing you everything well,we are looking forward to your next coming.
Guest User
Cozy Double Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 27, 2024
great location with many restaurant and stores cneat the hotel
Guest User
Superior Room (2 beds)
Stayed in Aug 2023
Family
12 review
1.7/5
Posted on Aug 14, 2023
Terrible condition. Very dirty, some insect, blood stained on the mattress. Air conditioning is not too cold and very smelly woody room. Super noisy at night and can hear outside. I will not recommend this to anyone.
Response from Property: Thanks for your coming and comment,we have improved our room conditions and checked room facilities.We were sorry for your bad experience in our hotel.We hope you could give us one more chance to service you.We hope you everything is well and happy every day!
kelvinkhai Lim
Zero Pressure City View Family Room
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 14, 2024
Overall is nice. But environment abit noisy.
Response from Property: Thanks for your coming and comment,wishing you everything is well.
Guest User
Zero Pressure City View Family Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Staffs are friendly, room is clean and location is good.
Response from Property: Thanks for your comment,we will continue serve every guest well.We are looking forward to your next coming.
Amineb
Cozy Double Room
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Best location in the heart of Futian !
Response from Property: Thanks for your good comment,we are looking forward your next coming.
Guest User
Superior Memory Foam Double Room
Stayed in Jun 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on Jun 16, 2023
Difficult to find. Signs outside have a different name. Had to ask for help. Otherwise very clean room and good location. Will stay again.
Response from Property: Thanks for your comment and coming,we are looking for your next coming.