Aihua Boutique Hotel (Huaqiangbei Metro Station Shenzhen Station Branch) Guest Reviews
4.2/5
762 review
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Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(762)
Positive reviews(698)
Reviews with photos/video(91)
Easy to get around(75)
Classy environment(64)
Great value for money(40)
Close to metro(32)
Friendly front desk staff(29)
Too many mosquitoes(7)
Perfect for business trips(6)
Stayed multiple times(3)
Negative reviews(63)
IgorSerbia
Yajing Deep Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Dez. 2023
Solo travelers
10 review
4.7/5
Amazing
Posted on 31. Dez. 2023
This is my second time staying at this hotel. The room is relatively small, but it was more than enough for me. It was relatively clean. It does look pretty much like it was shown in the pictures. There were some problems: when I wanted to take a shower, the wasn't enough hot water. The water wasn't too cold, so I could take a shower, bit it was not hot as I'd like. This happened only once. It's probably just a random malfunction. Then there was a hair on the bed (I'd assume the cleaning lady's), but the room was generally cleaned, the sheets were changed, the towels were clean and generally the room seemed clean enough (not the 5-star experience, but more than OK for the price). Checking in and out were smooth and fast. Overall, I'd really recommend this place. The location is great, the area is urban and it is an overall very good experience! Go for it!
Response from Property: Dear guest, thank you so much for your feedback. We will keep working hard to provide you with high-quality service and look forward to your next visit.
Omar72323
Exquisite Sweet Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Nov. 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on 27. Nov. 2023
Hotel was good as always cooperative staff and clean rooms.
Response from Property: Thank you for your recognition. I wish you a happy life.
Anonymous User
Exquisite Sweet Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Sept. 2023
Business travelers
12 review
4.7/5
Amazing
Posted on 19. Sept. 2023
Good location, good service. They help me to keep my luggage for a while safe and sound. But in the room there was some smell I noticed after I checked in. After a while I guess I got used to it. It’s ok to sleep if you’re gonna spend whole day in the market exploring. But not for too long time
Response from Property: No comments! !
Guest User
Yajing Deep Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Dez. 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on 13. Jan. 2024
It is very close to a subway station with the line 1 from the luohu checkpoint to Hong Kong. The room was clean and got cleaned every day. It was a good time. One bad thing that the window was not able to close fully.
Response from Property: Dear guest, thank you so much for your feedback. We will keep working hard to provide you with high-quality service and look forward to your next visit.、
Bhuvani Dharan
Exquisite Sweet Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Nov. 2023
Solo travelers
20 review
1.0/5
Posted on 16. Nov. 2023
Worst staff in reception i went there and showed the booking hotel name, he sent me different route i walk and searching and roaming for hour and came back to same place he gave me key
Response from Property: Hello, thank you very much for your feedback. We are deeply sorry that we did not satisfy you due to the defects in our work! We will definitely take effective measures to improve.
Guest User
Tranquil Comfortable Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Aug. 2023
Family
10 review
4.7/5
Amazing
Posted on 5. Sept. 2023
The staff here were nice, though they could have been a bit more punctual cleaning the rooms. The rooms themselves are nice, though a bit small since they’re in the central city. Location is the best feature here. Very central along Shennan Road. Would stay again.
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
oinstroy
Exquisite Sweet Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Juni 2023
Solo travelers
27 review
5.0/5
Outstanding
Posted on 27. Juni 2023
a very good location. near many businesses and 2 mtr stations. nice room as well.
Response from Property: Hello, dear guest officer! First of all, thank you for choosing Aihua Boutique Hotel among the nearly 10,000 hotels in Shenzhen (just walk 100 meters straight from Exit B of Science Museum of Metro Line 1). Our hotel will be full of brilliance upon your arrival and can provide you with high-quality services. It is an honor for all our staff. Your wonderful stay experience this time is the source of motivation for our continuous progress. We will continue to work hard to welcome you again with higher standards. We also hope that Aihua Boutique Hotel will become your home in Shenzhen Home away from home! . Finally, I wish you: happy new year, good health, smooth work, happy family and good luck in everything!
zhan zhi
City Elegant City-View Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Apr. 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on 28. Apr. 2024
Good and clean place
John Benjamin
Exquisite Sweet Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Jan. 2023
Solo travelers
1 review
1.2/5
Posted on 21. Jan. 2023
You get what you pay for, if not a little less. No WiFi, blinking lights, dirty walls, dirty floor, bathroom sink clogged with cigarette butts, 20 minutes to check in, including the security guard going to find the owner to take my information. Wouldn’t do it again. Would actively deter people from booking unless they’re absolutely desperate.
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay in the hotel, if you have any questions about the room, you can call the waiter at any time, and we are on call 24 hours a day to solve the problem for you. We will strengthen the improvement of the hotel's hardware and software facilities and service quality, maintain and update the room environment, equipment and public area facilities, so as to make your stay more comfortable and tidy. With regard to your question about opening the door and going in for cleaning without asking for your opinion, everyone has different demands. If you have special requirements, you can inform the front desk of the hotel in advance. We will have special staff to clean up every day if you continue to stay. Hygiene, you should be aware of this after staying for so long. We also hope that after a day of running around for life, what you see when you return to the hotel is a clean, tidy and comfortable rest environment, so that you can completely relax your body and mind. Finally, I wish you good health! Working smoothly!
FOONG PENG
Tranquil Comfortable Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Nov. 2023
Business travelers
11 review
1.5/5
Posted on 2. Jan. 2024
Poor service
Response from Property: ello, thank you very much for your feedback. We are deeply sorry that we did not satisfy you due to the defects in our work! We will definitely take effective measures to improve.
This guy making books
Exquisite Sweet Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Jan. 2022
Business travelers
13 review
2.5/5
Posted on 1. März 2022
The person at the lobby was unfortunately useless for all the recommendations I needed. In this pandemic situation, I needed a Covid-19 test to travel back, she cannot spot one on a map, she gave me a written paper and told to ask a taxi... it was an hospital quite far and I didn’t follow her advice as there was many testing places closer. I also asked for a phone number to call the train station (all trains to the north on the Beijing line have been canceled). With a computer and two smartphones at her disposition, she was not able to get the number. She told me that if I can book the trains tickets I can go. I kindly remind her that it’s because my train tickets have been canceled that I am at this hotel. Again, I managed by myself. However the room was average, with such an amount of useless (amenities) stuff on the tiny desk that I cannot even drop my laptop and a paper sheet. Bathroom was nice, bed comfortable.
Response from Property: Dear guests, I'm sorry to inconvenience you experience, the hotel has prepared a variety of different layout of the room, for different customer choice, all the rooms have provided pictures before placing orders, can visit, I hope you have a chance to try different layout of the room, we will give you a different experience, love boutique hotel, look forward to your visit again, I wish you a happy life!
JTtops7
Yajing Deep Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Dez. 2021
Couples
56 review
5.0/5
Outstanding
Posted on 2. Febr. 2022
It is at the heart of Futian the capital of Shenzhen. It a little hard to find the entrance since it's at an alley on the side. The room is narrow and sparse but it has all the amenities required and they worked well. It's a 10 minutes walk to two metro stations.
Guest User
Exquisite Sweet Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Sept. 2021
Business travelers
2 review
1.0/5
Posted on 3. Okt. 2021
Hotel is dirty and not clean and room like bathroom
Guest User
Tranquil Comfortable Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Nov. 2021
Solo travelers
4 review
5.0/5
Outstanding
Posted on 6. Nov. 2021
The reception girl was so cute
Anonymous User
Exquisite Sweet Sleep Double Bed Room (with Office Desk And Chair + Quiet And Comfort + Sleep Aid Mattress)
Stayed in Aug. 2024
Family
6 review
5.0/5
Outstanding
Posted on 22. Aug. 2024
It was very clean. Although there were no windows, there was no odor. The lady at the front desk upgraded us to a business twin room for free, which solved our problem. Her attitude was very good and it was a great experience.
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!