Vienna Hotel (Shenzhen Conference and Exhibition Center Gangxia subway station store)

Vienna Hotel (Shenzhen Conference and Exhibition Center Gangxia subway station store) Reviews

Vienna Hotel (Shenzhen Conference and Exhibition Center Gangxia subway station store)

Shenzhen Convention & Exhibition Center, ShenzhenView Hotel Details
Vienna Hotel (Shenzhen Conference and Exhibition Center Gangxia subway station store)
Vienna Hotel (Shenzhen Conference and Exhibition Center Gangxia subway station store)Vienna Hotel (Shenzhen Conference and Exhibition Center Gangxia subway station store)Vienna Hotel (Shenzhen Conference and Exhibition Center Gangxia subway station store)
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Vienna Hotel (Shenzhen Conference and Exhibition Center Gangxia subway station store) Guest Reviews

4.6/5
Very Good
933 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(933)
Positive reviews(885)
Reviews with photos/video(72)
Easy to get around(143)
Convenient location(81)
Close to metro(67)
Classy environment(61)
Friendly front desk staff(44)
Strange smell in room(26)
Perfect for business trips(11)
Convenient parking(10)
Negative reviews(48)
Stuart Foo
Standard Queen Room (No window)
Stayed in Jun 2024
Couples
7 review
4.5/5
Great
Posted on Jun 21, 2024
5 stories hotel and stayed in the non-window room which is perfectly fine as most time going out. Do note there are steps from the ground to hotel lobby as there's nil slop to lug the luggage. Around 5 mins to the Gangxia Metrol E Entrance.
Response from Property: Dear guests: Hello! Thank you for choosing to stay with us and for leaving a valuable review! I didn't get your five points of praise, Xiaowei is still a little disappointed in his heart, and we will improve the shortcomings. Opened in 2015 and renovated in 2017, the facilities and equipment are relatively retro, and the breakfast set is provided by Zhen Kung Fu, and we will continue to improve the quality of the food. We look forward to seeing you next time you see us!
Manohar ck
Standard Queen Room (No window)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 29, 2024
Hospitality is good and connectivity is good via metro or Road. We can get all near by across 1 km radius. For business traveling it's worth staying.
Response from Property: Thanks to the guest officer for lighting up Xiao Wei's starry sky, it seems that Xiao Wei is doing well, hee-hee, Xiao Wei's home has a self-service laundry room to dry, and free parking lot, business trip parking and laundry are very convenient, check in zero waiting can be quickly checked in and out, Xiao Wei also provides storage services, call a car and call the morning service, Xiao Wei is close to Union Square, 500 meters away from Futian Convention and Exhibition Center, 1000 meters away from Futian High-speed Railway Station, the hotel is adjacent to Futian Shopping Park, Central City Business Circle, Huaqiang North Business Circle, The transportation is very convenient, if you like it, come back often, we will continue to improve!
Jeff Tey
Deluxe Double Room
Stayed in Dec 2023
Solo travelers
1 review
4.5/5
Great
Posted on Dec 12, 2023
Hotel is older than most but reasonable for the great location.
Response from Property: Thank you very much for taking time out of your busy schedule to leave us your review of our hotel, and we are very much looking forward to your next visit! Xiaowei will strive to strengthen all aspects of the hotel, and strive to give you a better stay experience next time!!
Songming
Deluxe Room (2 beds)
Stayed in Jan 2024
Family
7 review
4.2/5
Very Good
Posted on Jan 30, 2024
The location is good, it's next to MTR station with a walking distance.
Response from Property: Thank you very much for taking time out of your busy schedule to leave us your review of our hotel, and we are very much looking forward to your next visit! Xiaowei will strive to strengthen all aspects of the hotel, and strive to give you a better stay experience next time!!
Guest User
Superior Double Room (No window)
Stayed in Feb 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Feb 15, 2024
Great location close to Shenzhens bar street in Coco park.
Response from Property: The hotel’s reply: The hotel's reply: Dear guest: Hello! Thank you for choosing to stay at our hotel and leaving your valuable review! Thank you for your recognition of us. The hotel is close to Union Square, 500 meters from Futian Convention and Exhibition Center, and 1,000 meters from Futian High-speed Railway Station. The hotel is adjacent to Futian Shopping Park, Central City Business Circle, and Huaqiangbei Business Circle, and transportation is very convenient. Thank you again for your love for the Vienna Exhibition Center Store 2, and we look forward to your visit again!
Guest User
Standard Queen Room (No window)
Stayed in Jul 2023
Solo travelers
1 review
3.7/5
Posted on Jul 9, 2023
In CBD, great location close to exhibition centre and coco park. The hotel is a little old but the staff are friendly and helpful.
Response from Property: Hello! Thank you for choosing to stay with us and leave your valuable review! Hotel amenities are done one guest for one disinfection, so that you live clean and comfortable, the hotel has self-service laundry, free parking and other facilities, check-in zero waiting, storage service, car call morning service, etc., we are committed to making you have the best experience throughout your stay. The hotel is close to Union Square, 500 meters away from Futian Convention and Exhibition Center, 1000 meters away from Futian High-speed Railway Station, the hotel is adjacent to Futian Shopping Park, Central City Commercial Circle, Huaqiangbei Commercial Circle, and the transportation is very convenient. Thank you again for your love to Vienna Exhibition Center Gangxia Metro Station Branch, and look forward to your visit again!
Milin ka
Superior Twin Room(No window)
Stayed in May 2024
Travel with friends
27 review
4.2/5
Very Good
Posted on May 14, 2024
Big room and very good 👍
Response from Property: Hello! Thank you for choosing to stay at our hotel and for leaving a valuable review! The hotel has self-service laundry, free parking and other facilities, zero waiting for check-in, storage service, taxi early service, etc., we are committed to letting you have the best experience throughout the stay. The hotel is close to Union Square, 500 meters away from Futian Convention and Exhibition Center, 1000 meters away from Futian High-speed Railway Station, and adjacent to Futian Shopping Park, Central City Business Circle, Huaqiang North Business Circle, and the transportation is very convenient. Thank you again for your love of Vienna Exhibition Center Gangxia Metro Station Branch, and look forward to your visit again!
Anonymous User
Deluxe Double Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
Very comfortable hotel
RobGZ22
Business Double Room
Stayed in Feb 2023
Couples
101 review
4.2/5
Very Good
Posted on Feb 19, 2023
Compared to other Vienna chain hotels, this one is a little old. But it's walking distance to Central Walk and Coco Park, close to a metro station, and has convenience stores nearby.
Response from Property: Dear guests: hello! Thank you for choosing to stay in our hotel and leaving a valuable review! The hotel is very sorry for the bad experience brought to you during your stay! Thank you very much for your valuable comments. Regarding the issue of old facilities, because the store was renovated in 2015, some facilities and equipment have a certain wear and tear. We will strengthen the updating and maintenance of hardware facilities by the engineering department. Thank you for your understanding and support. Sorry again, and look forward to seeing you again to witness our progress!
Guest User
Standard Queen Room (No window)
Stayed in May 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Jun 16, 2024
ok okokkkkkk
Anonymous User
Standard Queen Room (No window)
Stayed in Jun 2024
Couples
2 review
0.8/5
Posted on Jun 6, 2024
The room smells quite bad, like a toilet, and the wallpaper is exactly the same as that of a small hotel... It's not worth the price at all. This is the worst stay in Vienna. It's completely a label hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and leaving a valuable comment here! We are deeply sorry for the bad experience you had during your stay. Thank you very much for your valuable suggestions. We will immediately convey them to the engineering department to do a good job of equipment inspection and maintenance to ensure the comfort and ventilation of the room. Regarding the room odor problem you reported, we have reported to the housekeeping department to train employees on room ventilation and work skills, and the hotel can provide room change services. If you encounter any problems during your stay, you can contact the duty manager at any time to quickly solve them for you. Thank you for your feedback. I apologize to you again and look forward to your visit next time to witness our progress!
Guest User
Standard Queen Room (No window)
Stayed in Jun 2024
Couples
5 review
4.8/5
Amazing
Posted on Jun 4, 2024
The room is not very big, but it is good overall. I booked a room without windows, but was upgraded to a room with windows. The TV can receive CCTV and Guangdong TV, and the bathroom is large.
Original TextTranslated by Google
Response from Property: I am so happy to hear your praise for Xiaowei, but I am still a little disappointed that I didn't get your five-star praise. Xiaowei is close to United Plaza, 500 meters away from Futian Convention and Exhibition Center, and 1000 meters away from Futian High-speed Railway Station. The hotel is adjacent to Futian Shopping Park, Central City Business Circle, and Huaqiang North Business Circle. Transportation is very convenient. I hope you will come to patronize it often!
JaneLIUHUA
Standard Queen Room (No window)
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 1, 2024
When checking out, they helped me store my luggage and gave me a bottle of mineral water. The front desk was very polite.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay in our hotel and leaving your valuable comments! The hotel supplies are replaced and disinfected for each guest, so that you can stay clean and comfortable. The hotel has self-service laundry, free parking and other facilities, zero waiting for check-in, storage service, taxi call and wake-up service, etc. We are committed to giving you the best experience throughout your stay. The hotel is close to the United Square, 500 meters away from the Futian Convention and Exhibition Center, 1000 meters away from the Futian High-speed Railway Station, and the hotel is adjacent to the Futian Shopping Park, the Central City Business Circle, and the Huaqiang North Business Circle. The transportation is very convenient. Thank you again for your love for the Vienna Exhibition Center Gangxia Subway Station Branch, and look forward to your visit again!
Guest User
Standard Queen Room (No window)
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel is in a great location, with convenient transportation, shopping and dining nearby, making it an ideal choice for travel! It was my first time staying in Vienna on a business trip. It was very quiet and the hygiene was good.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay in our hotel and leaving your valuable comments! The hotel supplies are replaced and disinfected for each guest, so that you can stay clean and comfortable. The hotel has self-service laundry, free parking and other facilities, zero waiting for check-in, storage service, taxi call and wake-up service, etc. We are committed to giving you the best experience throughout your stay. The hotel is close to the United Square, 500 meters away from the Futian Convention and Exhibition Center, 1000 meters away from the Futian High-speed Railway Station, and the hotel is adjacent to the Futian Shopping Park, the Central City Business Circle, and the Huaqiang North Business Circle. The transportation is very convenient. Thank you again for your love for the Vienna Exhibition Center Gangxia Subway Station Branch, and look forward to your visit again!
Young_xiguanguoletou.
Standard Queen Room (No window)
Stayed in Apr 2024
Other
2 review
1.0/5
Posted on Apr 14, 2024
It's quite old. There's a terrible smell as soon as you enter the door. You can't use the air conditioner at all. The plug on the bedside table is out of power. It's very noisy at night. Whether it's the sound of my own air conditioner or the soundproofing, it's not like other rooms. The noise of washing is very loud. I never get all the toiletries every day. There's either no towel, no comb, or no soap. I want to ask, since you don't give me new combs and towels, why do you collect the ones I used? It's a very bad experience anyway.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at our hotel and leaving your valuable review here! The hotel is deeply sorry for the bad experience brought to you during your stay. Thank you very much for your valuable advice. We will immediately inform the engineering department to carry out equipment inspection and maintenance work to ensure the comfort and ventilation of the room. Regarding your feedback on room service, we have reported it to the room department and trained our staff on work skills and attitudes to better improve service quality. If you encounter any problems during your stay, you can contact the duty manager at any time to solve it quickly for you. Thank you for your feedback. We apologize again and look forward to your next visit to witness our progress!