Atour Hotel Reviews

Always feel reliable and fashionable and clean, most importantly, to live in Atour. This one has that extra touch of class and excellence in services, in particular.

The hotel has excellent facilities. It's clean and modern. However, the staff seems to speak very basic English or no English at all. It was frustrating to spend so much time to communicate anything to them. However, I must say, all of them did their best to try to understand me and they in the end satisfied all of my requests. It just took time. The breakfast provided seemed to have many options but mostly for Chinese cuisine. I would appreciate more international cuisine options. The location worked fine for me but it's pretty far away from downtown.

Great and warm customer services. Good for family stay with kids.

The hotel staff was very friendly and helpful 👍

Nice modern hotel, comfortable clean room, delicious breakfast. The stuff is vey friendly. The only problem was for me as a foreigner to communicate in English, as the members of stuff do not speak it. They made every effort to communicate with me and tried to help nevertheless.

Good service, clean, nice staff.

Very friendly !

Good hotel nice place good location Good hotel nice place good location

Good hotel good room good service

Goood

Not bad, not bad, the room was upgraded, the bed and pillows were very comfortable, I will come again next time

There is a parking space at the door, which is very convenient, and I felt comfortable from the moment I entered the door. Thanks to the front desk staff Tu Tu, who is very professional and provides very good service. Thumbs up👍🏻

The hotel is clean, but the children lack a bathtub I picked up the room late and the room number was unclear. It took me a long time to find it! Overall satisfied! Atour brand!

The room is big and the bed is big. There are free drinks, which is quite a surprise for many hotels that charge for drinks. The front desk service is also good. Before I booked, I asked them about the hotel room and they patiently introduced the room area and other things. They also sent me photos of different rooms, which is very good. The night before I stayed in the hotel, they also introduced me to the breakfast and laundry places and the gym. It's Tiga, it's very interesting and enthusiastic. Knowing that my friends and I drove here, she told me that I could scan the code to park and park for free. When I get the invoice, I can send it directly to her. When I didn't book, she said that there was construction here. If I minded, I could look at other Aduo. She didn't get impatient because I hadn't booked yet, and she also introduced it to me very seriously. I hope that this kind of service will be provided when I stay in a hotel in the future. It's really great. When I stayed in a hotel, some waiters looked reluctant, as if others owed money, which made people unhappy.