Sheng yue Hotel (Shenzhen Bao'an Xixiang Subway Station)

Sheng yue Hotel (Shenzhen Bao'an Xixiang Subway Station) Reviews

Sheng yue Hotel (Shenzhen Bao'an Xixiang Subway Station)

Intersection of No.107 National Road and Xixiang Avenue (Wanjunhui Building), Bao'an District, Shenzhen, Guangdong, 518101, ChinaView Hotel Details
Sheng yue Hotel (Shenzhen Bao'an Xixiang Subway Station)
Sheng yue Hotel (Shenzhen Bao'an Xixiang Subway Station)Sheng yue Hotel (Shenzhen Bao'an Xixiang Subway Station)Sheng yue Hotel (Shenzhen Bao'an Xixiang Subway Station)
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Sheng yue Hotel (Shenzhen Bao'an Xixiang Subway Station) Guest Reviews

4/5
2699 review
Verified reviews
Location3.9
Amenities3.9
Service4.1
Cleanliness4.0
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All reviews(2699)
Positive reviews(2542)
Reviews with photos/video(955)
Classy environment(191)
Friendly front desk staff(127)
Many amenities(117)
Easy to get around(117)
Convenient parking(117)
Large rooms(84)
Strange smell in room(44)
Delicious breakfast(36)
Negative reviews(157)
Guest User
Twin Room
Stayed in oct 2023
Couples
58 review
4.7/5
Amazing
Posted on 24 oct 2023
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Guest User
Light Luxury Double Bed Room (No Window)
Stayed in jul 2024
Couples
8 review
4.2/5
Very Good
Posted on 12 jul 2024
Don’t stay in a room without a window. A windowless room is very scary. We went in and changed to a room with a window. ……………………………………………………..
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your kind review. You gave it 4 points. It should be because we have not done well enough. We sincerely apologize to you. We look forward to your coming to Shengyue Hotel again. We will definitely use better service to get that point temporarily stored with you. We look forward to the next perfect encounter!
Anonymous User
Light Luxury Double Bed Room (No Window)
Stayed in abr 2024
Couples
10 review
4.0/5
Very Good
Posted on 26 abr 2024
Except the bed was a bit hard and the quilt cover had holes, everything else was ok. Sound insulation needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your kind review. You gave it 4 points. It should be because we have not done well enough. We sincerely apologize to you. We look forward to your coming to Shengyue Hotel again. We will definitely use better service to get that point temporarily stored with you. We look forward to the next perfect encounter!
Nichengxiugaihou
Deluxe Double Room
Stayed in abr 2024
Business travelers
39 review
2.3/5
Posted on 15 abr 2024
The room gives people a very old feeling, and the corridor has a strong odor😡! The bedding is very comfortable, moderately soft and hard, which helps the quality of sleep! I asked the front desk to go to the surrounding area, and the direct and blunt answer was that I didn't know, haha!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel. The hard-core answer from the front desk staff is indeed our negligence. We will use stricter regulations to improve our service quality. We are very sorry for your feedback and will correct it in time. We will reflect on and rectify the issues you raised. We will continue to improve and create a better living environment and service! I look forward to you experiencing a different stay experience~
Anonymous User
Light Luxury Double Bed Room (No Window)
Stayed in abr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 11 abr 2024
Very satisfied, the special room area is very large, the store also very enthusiastic to give breakfast coupons, and then added 30 to upgrade the room type, the large floor-to-ceiling window is so bright, the air conditioning and hot water are also very awesome!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your review! Shengyue Feifan Hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit to Shengyue Hotel again.
Kabusunuo
Cozy Room (Trundle bed) (No window)
Stayed in abr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 1 may 2024
The room is large, the air conditioning is good, and the comfort level is high
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your review! Shengyue Feifan Hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit to Shengyue Hotel again.
Guest User
Twin Room
Stayed in mar 2024
Business travelers
5 review
1.5/5
Posted on 31 mar 2024
The air conditioner is as noisy as a tractor, the bed sheets are stained, the walls and floors are dirty, the bed is very hard, there is a KTV next door where you can listen to other people singing for free at night, and the soundproofing is not good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel. We will reflect on and rectify the issues you raised, and we will continue to improve and create a better living environment and service! We look forward to your experience of a different stay~
Guest User
Deluxe Double Room
Stayed in mar 2024
Business travelers
2 review
1.0/5
Posted on 30 mar 2024
The worst hotel I stayed in Shenzhen. The room was next to the main road and it was so noisy that I couldn't stay there. I asked the front desk if there were any other rooms. She said there were no rooms. I checked on Ctrip and found that there were many rooms. I walked to the corridor and saw that there were many rooms with doors open and no one was staying. The front desk was seriously deceiving and had a very bad attitude. There were stains on the sheets and pillowcases in the room. It was disgusting. I will never come again next time! It's extremely bad!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel. We will reflect on and rectify the issues you raised, and we will continue to improve and create a better living environment and service! We look forward to your experience of a different stay~
Guest User
Light Luxury Double Bed Room (No Window)
Stayed in feb 2024
Other
1 review
2.2/5
Posted on 25 feb 2024
The soundproofing is too poor. I can hear people singing karaoke while sleeping. The heating is not working at all. It's very cold when it's cold. It's okay if you are not afraid of cold. Parking is not convenient. There is no parking space. Parking next to it costs more than 30 yuan a night. The flush of the toilet is too weak and can't flush down. It's blocked so as not to disgust everyone. Watch the video. The sheets are very dirty and can't be washed clean. It's uncomfortable to look at. The room is quite big. Everything else is not good. Anyway, it's okay to live there if you worry about these. I've stepped on the pit for you. You can deal with it yourself. I rarely give bad reviews.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel. We will reflect on and rectify the issues you raised, and we will continue to improve and create a better living environment and service! We look forward to your experience of a different stay~
Adventure Buddy
Cozy Room (3 beds) (No window)
Stayed in feb 2024
Other
16 review
1.7/5
Posted on 15 feb 2024
I went back to my parents' home for the New Year. I chose this hotel because it is the closest, but it can only provide beds and hot water. The TV is very slow, there are no hooks in the bathroom, no refrigerator, the bathroom has been leaking for a long time, everything is black and moldy, the room has a strong smell of mold and smoke, there is only one door card for how many people stay in the room, and the service attitude is average. This price is just a bargain, everyone weighs it before booking
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel. We will reflect on and rectify the issues you raised, and we will continue to improve and create a better living environment and service! We look forward to your experience of a different stay~
Guest User
Deluxe Double Room
Stayed in mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 10 mar 2024
The front desk service is very good, the bed is big and the hygiene is very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your review! Shengyue Feifan Hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit to Shengyue Hotel again.
Norway Bergen
Cozy Room (3 beds) (No window)
Stayed in feb 2024
Family
2 review
2.2/5
Posted on 14 feb 2024
Maybe it was the New Year, the sanitary conditions were very poor, the promised breakfast was gone, and there was no subsidy. It was only subsidized after Ctrip customer service intervened. In terms of facilities, decoration, and structure, it is difficult to get three stars.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel. We will reflect on and rectify the issues you raised, and we will continue to improve and create a better living environment and service! We look forward to your experience of a different stay~
Zhongtiantian
Twin Room
Stayed in abr 2024
Business travelers
10 review
2.1/5
Posted on 21 abr 2024
Well, watch it yourself, the TV is also broken
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I think we have not done well enough. We sincerely apologize to you. Don't worry, we will improve these shortcomings and look forward to the next perfect encounter!
Guest User
Light Luxury Double Bed Room (No Window)
Stayed in jul 2024
Travel with friends
2 review
3.7/5
Posted on 22 jul 2024
The room is very big, but the lights are not bright enough, especially the toilet lights, I can't see clearly at all
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your dissatisfaction during your stay. The hotel will arrange maintenance workers to come to replace the lights in the room as soon as possible. There is a light in the bathroom that is a spotlight. This type of spotlight is no longer available in the market. The hotel plans to do so recently. We will carry out decoration improvements and look forward to your next visit, which will give us the opportunity to make up for your unpleasant stay. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. welcome next time!
championliang
Twin Room
Stayed in ene 2024
Family
12 review
5.0/5
Outstanding
Posted on 17 ene 2024
The room is spacious and comfortable. The transportation is convenient, the bus stop is at the door. The subway station is not far away. Parking is very convenient, underground parking lot. The ground parking lot is the same. If it is convenient, please remember that there is an elevator when you come out.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, hello! Thank you for your review! Shengyue Feifan Hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit to Shengyue Hotel again.