Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)

Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch) Reviews

Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)

Floor 2, West of Building 515, Bagua 2nd Road, Shenzhen, ChinaView Hotel Details
Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)
Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)
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Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch) Guest Reviews

4.2/5
205 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(205)
Positive reviews(181)
Reviews with photos/video(35)
Awesome rooms(23)
Great value for money(13)
Friendly front desk staff(9)
Classy environment(8)
Easy to get around(8)
Perfect for business trips(5)
Large rooms(5)
Great location(2)
Negative reviews(24)
Guest User
Panoramic Twin Room
Stayed in Jun 2024
Family
20 review
4.5/5
Great
Posted on Jun 15, 2024
A good budget option with large room. Quiet rooms despite being next to the road. TV is fiddly to use. Good usb ports for charging.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Couples
13 review
4.5/5
Great
Posted on Jul 2, 2024
At a price of around 200, this hotel is simply over the top. The room is hygienic and has no real windows, but the patio is decorated with a bamboo forest and is very thoughtfully designed. There are also many delicious food around.
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Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Anonymous User
Panoramic Double Room
Stayed in Apr 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel is well-equipped, not cold, and as comfortable as home. The soundproofing is also very good. Even if you sleep in a room near the road, it is quiet, clean, and the staff are very polite.
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Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
I have stayed in several hotels in Bagualing, but I think the best one is the Platinum Times Hotel. I read the reviews and it really did not disappoint me. There is a parking lot near the hotel. The naturally large room I stayed in was very comfortable and the sound insulation effect was good. I had a good sleep and it was easy to fall asleep. The warm service of the hotel front desk staff made my heart warm. The service was also very considerate. When I asked about the nearby food court at the front desk, the front desk asked a colleague to take me there directly. They also introduced several different flavors on the way. hotel! There are also many small details that are very warm and humane, and the price/performance ratio is very high. In short, when you come to Bagualing, Shenzhen, Platinum Times Hotel will not let you down!
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Response from Property: Wow~ Thank you for your thoughtful review. It is our honor to be praised by you. We will do better and better. We look forward to your next visit.
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Couples
11 review
3.7/5
Posted on Mar 17, 2024
The room was OK, but the hygiene was not very good. There were hairs on the sheets. The sheets changed the next day also had hairs. No slippers were provided, only disposable slippers, which were not anti-slip. I almost fell down several times.
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 22, 2024
I often come here on business trips and this is my first time staying here. The room is fresh, elegant and stylish. Although it is not very big, it is clean and bright. Take the elevator on the first floor to check in on the second floor. The value for money around Bagualing can be rated 5 points. The hotel staff were also very friendly, especially the front desk service, who was very attentive and helped me send back my forgotten items.
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Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
queenie05023
Panoramic Twin Room
Stayed in Feb 2024
Business travelers
31 review
1.7/5
Posted on Feb 16, 2024
There was **** on the toilet seat, the carpet in the corridor was dirty, there were hairs and a lot of dust on the floor in the room, the quilt was stained, and the quilt core was black. It was the dirtiest and most filthy hotel I have ever stayed in. Suggestion: Don’t use carpets in the entire hotel, because you don’t know how to clean and maintain them. The floor is easier to clean without carpets. In fact, employees should help clean the garbage when they see it. Don’t wait for the cleaners to go to work before sweeping away the garbage on the carpet! p.s. Actually it’s unacceptable because the toilet seat has feces on it
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Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay at the hotel, if there are any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the problems with the public areas in the room, the hotel management will definitely strengthen the management to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Guest User
Panoramic Twin Room
Stayed in Feb 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The hotel service is very good, very warm, very clean, convenient transportation
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Response from Property: Thank you for your five-star praise. I stand at attention and salute you. I promise to work harder in the future. Thank you for your support and trust in us. We look forward to seeing you again!
Anonymous User
Panoramic Twin Room
Stayed in May 2024
Friends
6 review
4.0/5
Very Good
Posted on Jun 5, 2024
The hygiene is barely acceptable, but the facilities are good and the service is relatively good. Overall, I am quite satisfied with it. However, the location is a little remote, but the price-performance ratio is high.
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Anonymous User
Guestroom (Double bed)
Stayed in Nov 2023
Other
2 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The check-in environment is the same as the promotional pictures, and the location is also very good. The attitude of the young lady and young brother at the front desk is also very good. What’s even more surprising is that there is a self-service laundry, which is convenient and fast, and you can wear it in about an hour!
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again
Man Tung
Guestroom (Double bed)
Stayed in May 2024
Friends
5 review
2.5/5
Posted on May 19, 2024
The decoration started at 7 o'clock in the morning and never stopped. The hotel should communicate with the building and try its best not to place passengers on the fourth floor. I can't sleep at all.
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Response from Property: Dear guests, thank you for visiting Platinum Era Hotel Apartments. We are sorry that we did not bring you a perfect stay experience. We express our deep apologies. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service.
Guest User
Guestroom (Double bed)
Stayed in Nov 2023
Friends
2 review
4.0/5
Very Good
Posted on Nov 12, 2023
This hotel is very good, good location, clean enough and good service. The only shortcoming is the poor sound insulation. I can hear the sound of pulling stools and goods and the sound of decoration upstairs. But there will always be a next time👍🏻
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again
ChillHero
Guestroom (Double bed)
Stayed in Oct 2023
Friends
37 review
4.0/5
Very Good
Posted on Oct 28, 2023
The decoration at this price can be said to be highly recommended. There is no open window in the room. The only nitpick is that the surface of the shower set in the bathroom is a bit aged, but it does not affect the use. The water glue of the concierge in the shower has fallen off a bit, but it can be recovered. The decoration is relatively new, the room maintenance is relatively good, there are many restaurants nearby, and the transportation is relatively convenient. I sincerely recommend it.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again
Eunice&Kelvin
Guestroom (Double bed)
Stayed in Apr 2024
Couples
23 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The hotel service attitude is very good! The room is clean and the air conditioning is sufficient⋯⋯ The room is large enough and there is a table for eating. It’s just that the light is a bit dark! A little far from the subway station ☺️☺️
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Guest User
Panoramic Twin Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Very good. Come again next time
Original TextTranslated by Google
Response from Property: Thank you very much for receiving your five-star review! Platinum will continue to maintain an excellent stay environment and considerate service. We look forward to your visit again. I wish you a happy life full of joy!