Xinyage Apartment Hotel Reviews
Xinyage Apartment Hotel
2214, Section C, Chengshi Tiandi Plaza, Luohu District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
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1 night
Xinyage Apartment Hotel Guest Reviews
4.6/5
Very Good
70 review
Verified reviewsLocation4.6
Amenities4.5
Service4.8
Cleanliness4.6
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All reviews(70)
Positive reviews(69)
Reviews with photos/video(11)
Great service(27)
Awesome rooms(24)
Easy to get around(8)
Many amenities(7)
Convenient for shopping(6)
Great value for money(5)
Near shopping area(5)
Would stay again(4)
Negative reviews(1)
B2B
Featured Room - 1 Bedroom
Stayed in ene 2024
Travel with friends
144 review
Posted on 4 ene 2024
The rooms are fine but the smells of the linens are not fresh. The location of the hotel is 10 mins away from the Shenzhen mtr stations . It was a bit noisy even you sleep in the only one bedroom due to the traffic and construction site outside the building. Overall experience is acceptable.
Response from Property: Dear guest, thank you for staying with us and for your recognition of the room. Regarding the quilt cover, it is because we added disinfectant water when cleaning and disinfecting, and then added lavender scented detergent from Vietnam. If you don't like it, please inform us as soon as possible to change it for you next time you come. We can guarantee that it will be changed for each guest, 100% cleaning and disinfection. As for the problem of noise outside, I am very sorry. Everyone in Luohu District knows that the whole street has been changed recently, and there is no noise now. In this case, as long as we close our windows, there will be basically no noise. Thank you again for staying with us and look forward to your visit again. Thank you.
Zhinvbujia
Featured Room - 1 Bedroom
Stayed in may 2024
Couples
30 review
Outstanding
Posted on 18 may 2024
Facilities: The place is easy to find and there are things to cook with
Hygiene: clean
Environment: The location is very good, very close to Cotai City
Service: The owner is very nice, very enthusiastic, and kept telling us the address.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, thank you
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in ene 2024
Business travelers
2 review
Outstanding
Posted on 17 ene 2024
, hygienic and clean, the neighborhood is very prosperous, the landlord's service is very good, it looks very comfortable. It is worth recommending, very good, I have booked this place many times, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, and look forward to visiting us again, thank you
Guest User
Finely Decorated Room With Balcony (Cooking Allowed)
Stayed in jun 2024
Travel with friends
1 review
Outstanding
Posted on 21 jun 2024
The landlord was very nice and fully met my requirements. Even when I arrived late at night, he still patiently guided me to check in. He also helped me collect more than ten express deliveries. I was very touched. I wish the boss a prosperous business and abundant financial resources!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, welcome to visit next time, thank you
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in jun 2024
Couples
47 review
Posted on 7 jun 2024
The location is good, but the tatami bed in the room is okay, but the large sofa has a history. I hope it will be cleaned well. The room is big and everything else is okay! ! ! ! ! ! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and your valuable opinion. We will replace the sofa immediately and have bought a brand new one. Thank you.
Guest User
Finely Decorated Room With Balcony (Cooking Allowed)
Stayed in may 2024
Couples
3 review
Outstanding
Posted on 8 may 2024
Overall good, soundproofing is good, there is no noise in the middle of the night
The boss responded quickly and friendly
The location is also close to nearby shopping malls
The only problem is that the toilet smells bad. You can smell it in the living room even if you don't close the door. It also caused some fruit flies in the room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support, and thank you for raising the issue. The toilet has no water due to the drain elbow. We have dealt with it. Here is a warm reminder. If you have any problems during your stay in our room, please call us. We will do our best to deal with it 24 hours a day. There is only one purpose, I hope you can live in peace. Thank you
moongni
Tatami Double Bed Room (Cooking Allowed)
Stayed in abr 2024
Travel with friends
1 review
Outstanding
Posted on 1 may 2024
The room is very large, clean and tidy, with complete facilities. There is a convenience store downstairs, which is very convenient. The management staff is also very patient. It is a good experience
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay, thank you for your support and praise, thank you
Guest User
Featured Comfy Room - 1-Bedroom
Stayed in mar 2024
Other
6 review
Great
Posted on 4 abr 2024
The transportation is convenient and the location is easy to find. The room is relatively spacious. Although the facilities are not so new, they are relatively complete. The service attitude is very good and any questions can be responded to quickly. I renewed my reservation for another night on the day of check-in.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay, thank you for your support and praise, thank you
Jiafeng
Warm one room, one living room, one kitchen (cooking)
Stayed in mar 2024
Family
15 review
Outstanding
Posted on 1 abr 2024
Almost every time I go to Shenzhen, I choose Shuibei Yumanju. The location is very good and there are many delicious foods nearby, such as pickled fish, coconut chicken, pork belly chicken, roast duck, etc. Basically, you can find everything you can think of. There are also several amusement facilities nearby for children. In addition, their rooms are clean and the front desk staff are very friendly.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay, thank you for your support and praise, thank you
Guest User
Featured Room - 1 Bedroom
Stayed in feb 2024
Solo travelers
24 review
Outstanding
Posted on 13 mar 2024
Clean and comfortable, well-equipped, great location, convenient transportation, highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, looking forward to visiting again, thank you
Guest User
Finely Decorated Room With Balcony (Cooking Allowed)
Stayed in ene 2024
Travel with friends
37 review
Outstanding
Posted on 30 ene 2024
The room is clean and hygienic. The layout is reasonable. The customer service staff are warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, and look forward to visiting again. Thank you.
Guest User
Finely Decorated Room With Balcony (Cooking Allowed)
Stayed in ene 2024
Business travelers
21 review
Outstanding
Posted on 14 ene 2024
The room is spacious and bright, with a washing machine and balcony for washing clothes, but the mattress is a bit soft
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and support. We look forward to seeing you again. Thank you.
Guest User
Tatami Double Bed Room (Cooking Allowed)
Stayed in ene 2024
Other
1 review
Outstanding
Posted on 16 ene 2024
A very satisfying stay, clean and hygienic, the bed feels very comfortable like sleeping at home
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay, thank you for your support and praise, looking forward to visiting again, thank you
Guest User
Japanese-Style Classic Room (Tatami)
Stayed in ene 2024
Solo travelers
2 review
Outstanding
Posted on 3 ene 2024
The room is very big and the customer service attitude is very good. Any problems will be solved in time. Although the facilities are not new, the hygiene is still very good and relatively clean.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay, thank you for your support, and thank you for your understanding. Thank you
Lam Hon Chuen Simon
Tatami Double Bed Room (Cooking Allowed)
Stayed in dic 2023
Solo travelers
23 review
Very Good
Posted on 31 dic 2023
Although the room has some signs of age, the overall design of the room has a good atmosphere and the room hygiene is also satisfactory. Special praise is that the check-in and check-out procedures are simple and convenient, and the attitude of the waiters 👍👍! You can come again!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay and your support. We look forward to visiting again. Thank you.