Shenzhen Qing'an Hotel (Luohu Guomao Subway Station)

Shenzhen Qing'an Hotel (Luohu Guomao Subway Station) Reviews

Shenzhen Qing'an Hotel (Luohu Guomao Subway Station)

No.2011 Nanhu Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Shenzhen Qing'an Hotel (Luohu Guomao Subway Station)
Shenzhen Qing'an Hotel (Luohu Guomao Subway Station)Shenzhen Qing'an Hotel (Luohu Guomao Subway Station)Shenzhen Qing'an Hotel (Luohu Guomao Subway Station)
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Shenzhen Qing'an Hotel (Luohu Guomao Subway Station) Guest Reviews

3.2/5
238 review
Verified reviews
Location3.5
Amenities3.0
Service3.3
Cleanliness3.1
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All reviews(238)
Positive reviews(154)
Reviews with photos/video(36)
Awesome stay(30)
Average sound insulation(18)
Convenient location(14)
Easy to get around(10)
Friendly front desk staff(8)
Close to metro(6)
Negative reviews(84)
Bingor
Deluxe Single Room
Stayed in Apr 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Apr 29, 2024
Great location, just at the heart of Shenzhen Lo Wu shopping and wine & dine spots. Hotel itself is a bit sloppy. PILLOWS are the only merit. Others are so so. No complaint no appraise.
Response from Property: Thank you for your support and I hope to visit you next time. Thank you!
gllg
Deluxe Business Double Room
Stayed in Jul 2024
Travel with friends
3 review
3.2/5
Posted on Aug 24, 2024
Not my style of hotel, like few floors of hotel rooms in a commwrcial building.
ZAIB JAHAN
Selected Room (Double Bed) (No Window)
Stayed in Aug 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Much better
Guest User
Selected Room (Double Bed) (No Window)
Stayed in Apr 2024
Couples
7 review
1.5/5
Posted on Apr 15, 2024
There were blood spots on the bed! The stains were very obvious. The doors were broken and had big cracks! The sound was very bad. The phone was randomly placed on the floor. It was very dusty.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Single Room
Stayed in Feb 2024
Family
3 review
3.7/5
Posted on May 6, 2024
The accommodation is convenient, it only takes 20 minutes to walk through the border, and parking is only 30 yuan, which is great value.
Original TextTranslated by Google
Response from Property: Thank you for your support and I hope to visit you next time. Thank you!
Yongchuangtianxia2018
Deluxe Standard Room
Stayed in Jan 2024
Travel with friends
9 review
3.0/5
Posted on Jan 18, 2024
The rooms are average, mainly because the hotel facilities are old but the transportation is okay. It is suitable for tourists traveling to Hong Kong. But the hotel is older. It is suitable for students to travel on a budget.
Original TextTranslated by Google
Response from Property: We will strengthen the management of waiters and improve service quality. Thank you for your support and hope to visit us next time for guidance. Thanks!
Anonymous User
Deluxe Business Suite
Stayed in Dec 2023
Couples
25 review
1.0/5
Posted on Dec 11, 2023
I just booked it without reading other people’s comments and I regretted arriving home. I have never stayed in a hotel with such poor hygiene. The hotel check-in is in the public space on the ground floor of the building, and then you take the public car up. When you go up and look at the corridor, it is like a fight. There is a smell in the corridor and the hotel. When you enter the room, It felt extremely dirty, maybe even half of the paper towels were used, the bathroom towels had holes in them, the pillowcases were all yellow stains, the floor was very dirty, the left side of the shower head was broken and could not be replaced, and the shower water bounced around. The air conditioner is so noisy all night long that I feel like vomiting just thinking about it.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Deluxe Standard Room
Stayed in Nov 2023
Family
33 review
4.0/5
Very Good
Posted on Feb 3, 2024
This is my first time staying here. The location of this hotel is convenient, the attitude of the underground staff is also good, the room space is good, and the bed sheets are clean. However, other things such as cabinets and remote controls are dusty and not clean.
Original TextTranslated by Google
Response from Property: We will strengthen the management of waiters and improve the service quality. Thank you for your support and hope to visit us next time. Thank you!
Guest User
Deluxe Business Suite
Stayed in May 2024
Couples
86 review
4.0/5
Very Good
Posted on May 5, 2024
This hotel is very convenient for transportation and location. The rooms are quite big and the bathrooms have hot water. It is considered average and passable. At least I will stay at Lavande D, which smells like **** all the time. I will stay there next time.
Original TextTranslated by Google
Response from Property: Thank you for your support and I hope to visit you next time. Thank you!
yan yan lee yan yan
Selected Room (Double Bed) (No Window)
Stayed in Oct 2023
Other
5 review
3.2/5
Posted on Oct 28, 2023
I checked into the Qing'an Hotel around 10 pm. The signboard of the Qing'an Hotel is written in red with the simple Chinese character "Qing". It is easy to find. There is a hotel in front of you and behind this hotel (i.e. apartment). There are only security guards on duty. The front desk staff are polite and can talk to the floor staff. Can But the room supply is average and the environment is average. I was really shocked when I got to the room. The room was very detailed. As soon as you open the door, there is a toilet and bathroom. Five steps away is the bed. The bed is very hard and noisy. The soundproofing is very poor. I can hear people talking and walking in the corridor. The air conditioner is noisy. It's dark when I turn off the lights when I sleep. Overall, it's acceptable to sleep for one night. The photo only shows an emergency fire escape map. There is no other picture because it is too late and no one can be seen. The daily necessities in the room are as follows.
Original TextTranslated by Google
Response from Property: We will strengthen the management of waiters and improve the service quality. Thank you for your support and hope to visit us next time. Thank you!
lj5838
Deluxe Standard Room
Stayed in Oct 2023
Couples
54 review
4.2/5
Very Good
Posted on Oct 21, 2023
The location of the hotel is very good, very close to Luohu Port. It is the best choice to stay in this hotel when visiting Hong Kong. It is a new hotel that has only opened in recent years. I will stay at your hotel next time I go to Shenzhen!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Qing'an Hotel! Thank you for your praise and strong recommendation!
kawcn
Deluxe Business Double Room
Stayed in Oct 2023
Couples
19 review
4.0/5
Very Good
Posted on Oct 15, 2023
advantage: Convenient location Staff is very nice The room is big enough Room new and clean Air conditioning is strong enough The mattress is comfortable shortcoming: Wifi network is poor and often disconnected The toilet board is loose and moves every time it is used The room faces the construction site, and construction starts at 7 a.m. If a person sleeps lightly, there is a chance that it will be affected. The overall convenience is good, and the personality is high. I will choose to go to hospital again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Qing'an Hotel! Thank you for your praise and strong recommendation!
Guest User
Selected Room (Double Bed) (No Window)
Stayed in Apr 2024
Solo travelers
4 review
1.7/5
Posted on Apr 11, 2024
Very, very bad, the air quality is very bad, I don’t know what the smell is. The room I booked was cheap and shabby, I understand, but at least it was clean and sanitary. I didn't sleep much all night, and the smell inside made my throat hurt.
Original TextTranslated by Google
Response from Property: We will strengthen the management of waiters and improve the service quality. Thank you for your support and hope to visit us next time. Thank you!
Guest User
Deluxe Single Room
Stayed in Apr 2024
Solo travelers
1 review
1.5/5
Posted on Apr 4, 2024
1. The hygiene was very poor, and there were Xiao Qiang, Cheng Wan, and Xiao Qiang. Fortunately, Xiao Qiang was beaten to death in the end, and Cheng Wan didn’t even know how to lighten the meal. 2. The furniture is shabby, all USB plugs are broken, and even mobile phones cannot be charged. 3. The location is not close to the subway. 4. The customer service was completely unable to help solve the problem, they just said there was nothing they could do.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Selected Room (Double Bed) (No Window)
Stayed in Aug 2023
Solo travelers
352 review
4.2/5
Very Good
Posted on Aug 26, 2023
I didn't make much money, so I just lived here. I went to Hong Kong the next day. It's more than 1 km away from the port. The location is very convenient. The surrounding area is also very lively, in the central area. However, it is in a commercial building with other small hotels, so it is quite noisy. Facilities: air conditioning and cooling 👌 Hygiene: clean, just wipe the toilet lid dry after cleaning Environment: you get what you pay for. The wallpaper in the room has some stains, and it's time to update and maintain it. Service: The service attitude is good, but the storage is quite casual... Just put it on the side, there will be no information verification, but the people who live here don't have much money and won't be taken.
Original TextTranslated by Google
Response from Property: We will strengthen the management of waiters and improve the service quality. Thank you for your support and hope to visit us next time. Thank you!