Starway Hotel (Shenzhen Nanshan Xili Subway Station)

Starway Hotel (Shenzhen Nanshan Xili Subway Station) Reviews

Starway Hotel (Shenzhen Nanshan Xili Subway Station)

Liuxian Avenue (Zhuangli Building), Nanshan District, Shenzhen, Guangdong, 518055, ChinaView Hotel Details
Starway Hotel (Shenzhen Nanshan Xili Subway Station)
Starway Hotel (Shenzhen Nanshan Xili Subway Station)Starway Hotel (Shenzhen Nanshan Xili Subway Station)Starway Hotel (Shenzhen Nanshan Xili Subway Station)
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Starway Hotel (Shenzhen Nanshan Xili Subway Station) Guest Reviews

4.6/5
Very Good
297 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(297)
Positive reviews(288)
Reviews with photos/video(113)
Easy to get around(67)
Convenient location(57)
Close to metro(49)
Large rooms(33)
Friendly front desk staff(24)
Classy environment(23)
Delicious breakfast(23)
Too many mosquitoes(6)
Negative reviews(9)
Travel King of the King
2-bed Room
Stayed in Aug 2024
Family
26 review
4.2/5
Very Good
Posted on Sep 2, 2024
The address : Starway Hotel (Shenzhen Nanshan Xili Station), Liuxiang avenue , Xili Station, Nanshan District, Shenzhen 518055 It's right In front of Xili station , B exit, one station further from Shenzhen Safari Park, which is at Xili Lake station. The food restaurants are surrounded, it's 5 minutes walking distance, where you can find plenty of restaurants at C exit. The rooms are spacious, looks like they are newly renovated, but look simple designs. Unfortunately no view of our rooms, the windows are blocked by an advertisement board. The service staff at the front office are excellent, whenever you place an order, they will send the Robotic to bring goods to your room, which is very high technology. Average price per person: RMB200 Rating: 3 stars
6/8
Response from Property: Dear customer:Hello! We are glad to hear your recognition of our front desk service staff and robot food delivery service. We have always been committed to providing guests with high-tech and thoughtful services. We look forward to your next visit and bringing you a better stay experience again. Wishing you a happy life!
Rebecca
Queen Room
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 28, 2024
The hotel is located at very convenient place and staffs are very good. However, we found some cockroaches at the toilets of Ground Floor.
Response from Property: A thousand words of beautiful introduction to the hotel are not as good as your one comment. We are very touched and happy to see that you have left such a good review for Xiaoxing. It is like meeting an old friend when we first met. Xiaoxing believes that guests are family members, so that every trip of yours feels like home. We are very happy to let you spend a pleasant time here at Xiaoxing. We look forward to meeting you again. I wish you a happy life!
Guest User
Queen Room
Stayed in Jun 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jun 20, 2023
The place is clean and hotel staff is very friendly. It is near to the metro station so easily accessible. Definitely recommend this place.
Response from Property: Dear customer, hello! The simple font is your full heart, our stable happiness, and the sense of achievement that others cannot take away or erase. We are grateful for the recognition and satisfaction you give when you lightly tap the keyboard. Wishing you success in all things and good luck for always!
Guest User
2-bed Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Henhao
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The hotel is right at the subway station, very convenient, the room is large, very quiet, there is laundry service, warm service, I like it very much
Original TextTranslated by Google
Response from Property: Sometimes, what is unforgettable at first sight is not necessarily prosperity, but intimate warmth. Insisting on details is the great strength of Xiaoming. The most authentic voice of life is nothing more than the trivial daily things, no matter how big or small, as long as you need us, we will exist - the Xiaoxing family who pursues details
天海mama
Superior Double Room
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Went with children, the room was big enough and clean! The breakfasts are all good, with everything! The location is pretty good, you can see the hotel right from Exit B! The biggest drawback is that there are no lifts in the subway, so pushing the bb car is troublesome!
Original TextTranslated by Google
6/8
Response from Property: A thousand words of beautiful introduction to the hotel cannot be as recognized as one of your reviews. We are extremely moved and happy to see that you so carefully left a good review for Xiaoxing. Meeting you for the first time is like returning from an old friend. Xiaoxing believes that guests are family members and makes every trip you make feel like going home. I am very happy that you can spend a pleasant time here at Xiaoxing. I look forward to meeting you again and wish you a happy life! The elevator is diagonally opposite!
Guest User
Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 29, 2024
I came to Shenzhen for work. It was recommended by a friend. I was very satisfied. The subway entrance is right at the door. The service is friendly. I recommend it.
Original TextTranslated by Google
Response from Property: A thousand words of beautiful introduction to the hotel are not as good as your one comment. We are very touched and happy to see that you have left such a good review for Xiaoxing. It is like meeting an old friend when we first met. Xiaoxing believes that guests are family members, and make every trip feel like home. We are very happy to let you spend a pleasant time here at Xiaoxing. We look forward to meeting you again. I wish you a happy life!
Guest User
Queen Room
Stayed in May 2024
Couples
1 review
3.2/5
Posted on May 10, 2024
The hotel is ok, but there is an air conditioner outside the window, the window is not tightly closed, and the air conditioner is noisy. There is a pipe inspection port in the toilet, the inspection door is not tightly covered, and the toilet door will open and close due to air pressure, which is a bit scary. It is a bit scary to go to the toilet in the middle of the night because there are pipes inside. The most annoying thing is that from 7:40 to 8:20 in the morning, the entrance and exit of the hotel parking lot will be temporarily closed and the car cannot go out. When I checked in, the hotel did not remind me of this time problem at all, and there was no reminder on the booking platform. I was told that I could not go out when I had to go to work at 8 o'clock, and there was no way to coordinate, which made me 10 minutes late for work. It was very annoying! ! People who live here should pay attention to themselves. There are three time periods a day when cars are not allowed to enter and exit, and each time lasts up to 40 minutes.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for pointing out these problems. We are very sorry for the inconvenience caused to you. Regarding the problems with the windows and the air conditioner, we will immediately deal with them and restore them to normal. As for the toilet pipe inspection port, we will take measures to optimize it and strive to improve your experience in the room. Your opinions are very important to us and we will work hard to do better.
Guest User
Superior Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 16, 2024
The room is very comfortable and clean, the breakfast is delicious, the service is warm, it is a very good hotel, the overall accommodation experience is very good, I will recommend friends and colleagues to stay here, the safety is also very good. Not noisy. Convenient transportation
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your affirmation of Xiaoxing. From the moment you walked into the hall, a smile and a greeting expressed Xiaoxing's enthusiasm. Your satisfaction is just our starting point. Surprise and touching are the direction we have been looking for. On the road of chasing dreams, because of you, Xiaoxing's tomorrow will be better. Too much gratitude seems to be unable to be expressed in words at this moment. Thousands of words are summed up in one sentence: I hope you will come to Shenzhen next time, and we will see you there!
Guest User
Queen Room With View
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 5, 2024
Facilities: Not bad, everything you need Hygiene: Not bad, clean Environment: There is a terrace, which is not bad Service: Very good, which is hard to reach for hotels of the same level at this price, very good!!
Original TextTranslated by Google
Response from Property: I open my eyes, the breeze and the bright moon are you, the flowers and trees are you, the vast sea and mountains are you, so I close my eyes, and the stars in my dreams all turn into you! Thank you for your five-point high-quality praise! I hope Xiaomingjun will be the warmest and most unique one in your memory! Welcome home next time~~~
Guest User
2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 13, 2024
Great location. Good service. Really good. Thumbs up to the front desk. Big room. Good hygiene
Original TextTranslated by Google
Response from Property: A thousand words of beautiful introduction to the hotel are not as good as your one comment. We are very touched and happy to see that you have left such a good review for Xiaoxing. It is like meeting an old friend when we first met. Xiaoxing believes that guests are family members, so that every trip of yours feels like home. We are very happy to let you spend a pleasant time here at Xiaoxing. We look forward to meeting you again. I wish you a happy life!
Guest User
Queen Room With View
Stayed in Apr 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The front desk and room staff are very friendly. The view from the balcony is great. There is a subway station right outside the door, and the transportation to Nanshan Science and Technology Park is great. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: A thousand words of beautiful introduction to the hotel are not as good as your one comment. We are very touched and happy to see that you have left such a good review for Xiaoxing. It is like meeting an old friend when we first met. Xiaoxing believes that guests are family members, so that every trip of yours feels like home. We are very happy to let you spend a pleasant time here at Xiaoxing. We look forward to meeting you again. I wish you a happy life!
Hing Keung
Superior Double Room
Stayed in Mar 2024
Family
3 review
4.7/5
Amazing
Posted on Mar 31, 2024
The transportation is convenient. It is just at Exit B of Xili Metro Station. To go to Shenzhen Wildlife Park, you only need to take one stop to Xili Lake, which is another five minutes away. The room is not small, about 200 feet, the bed is very wide and comfortable, and the toilet is It's not small either. The curtains are electric. The only bad thing is that the breakfast area is not air-conditioned enough and there are no cold drinks. I hope the hotel can improve it.
Original TextTranslated by Google
Response from Property: Thank you for your visit and praise. We will continue to work hard and make progress, and strive to leave a good stay experience for every customer. Thank you for your comments and wish you a happy life!
白。佐為
Superior 2-bed Room
Stayed in Mar 2024
Family
21 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The room is big and the sofa is too soft. Everything else is good. It is clean and can mop the floor. It's a pity that there is no small refrigerator and cannot drink drinks. One robot is not enough, it would be nice to have one more.
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you very much for your support to Xiaoming. I am a little disappointed that I didn't get your full 5-point praise. Maybe the hotel still has some shortcomings. Details determine success or failure! Countless details of service may not be luxurious, romantic, or touching, but they touch our hearts. In the end, satisfying you is the source of our greatest sense of accomplishment and happiness! Thank you again for your tolerance and understanding! We will work hard to do better. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
Bibilibopa
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The location is very good. The room is large and clean, and the service is good. There is free mineral water at the front desk that you can drink on the road. There is a subway station in front of the hotel, only five stops to Shenzhen North. The transportation is very convenient
Original TextTranslated by Google
Response from Property: Dear lady, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. We look forward to meeting you again in this vast sea of ​​people!