Fenghuang Impression Apartment (Shenzhen Huangbeiling Metro Station) Guest Reviews
4.1/5
99 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness3.8
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All reviews(99)
Positive reviews(93)
Reviews with photos/video(15)
Easy to get around(9)
Great location(7)
Large rooms(5)
Convenient location(4)
Shower difficult to use(3)
Friendly front desk staff(3)
Many amenities(2)
Classy environment(1)
Negative reviews(6)
Smartcanuck
Deluxe One-bedroom
Stayed in окт. 2023 г.
Travel with friends
29 review
2.5/5
Posted on 30 окт. 2023 г.
The room was ok and was somewhat clean. But the front desk lady was just like a grouchy old grandma that couldn’t really care less. She did help us get settled in the room, but she wasn’t very friendly and acts as if all the guests are a nuisance. She’s doing you a favour and she wants you to know it. The room however is like the photos and check in is smooth.
Response from Property: (深圳鳳凰印象公寓黃貝店): 尊敬的顧客您好!感謝您百忙之中與我們分享了您的入住感受並給我們的工作提出寶貴意見,讓我們成長!盡力做得更好,讓客户滿意,酒店全體員工,歡迎您下次光臨。祝:一切順利!
Hu junhui
Premier One-bedroom Suite
Stayed in дек. 2023 г.
Travel with friends
24 review
4.2/5
Very Good
Posted on 18 янв. 2024 г.
Not bad hotel apartments, below all foods and shopping center
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
DD
Premier One-bedroom Suite
Stayed in февр. 2023 г.
Business travelers
32 review
3.5/5
Posted on 17 февр. 2023 г.
Money for value ,near to Huangbeiling metro station,good for families.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Premier Single Room
Stayed in июня 2022 г.
Other
1 review
5.0/5
Outstanding
Posted on 20 июля 2022 г.
There is a nucleic acid point downstairs. It is very convenient to do nucleic acid every day. This place was recommended by a friend. It is clean and hygienic. The proprietress is from Chaoshan, and she is very enthusiastic. She provides tea sets and free tea, just like my own home! Bell stick A~
Original TextTranslated by Google
Response from Property: Thank you for your recognition and support, if you like it, come back often~~~Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a happy life~~
Guest User
Deluxe One-bedroom
Stayed in дек. 2022 г.
Travel with friends
7 review
1.0/5
Posted on 18 дек. 2022 г.
Too bad, the room is too old! No hot water for two days! How to take a shower in winter!
Original TextTranslated by Google
Response from Property: Dear guest, the water heater has been checked and it is good. You can use it by pressing the switch button. If you have any questions after check-in, please feel free to contact the front desk. We will provide you with the best and most convenient service 24 hours a day! I wish you a pleasant journey~
Songlingren
Premier One-bedroom Suite
Stayed in нояб. 2022 г.
Business travelers
34 review
5.0/5
Outstanding
Posted on 31 янв. 2023 г.
good holiday hotel
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Response from Property: 尊敬的客户,您的墨寶雖長,但也認真看完不敢漏掉一字。非常抱歉給您帶來不好的感受,在您形容如此糟糕的環境裏,還能多次選擇入住,實在是忍辱負重!每次入住都按您的要求免費升級房型及延遲退房,否則差評相見,在無奈情況下衹能盡力滿足,畢竟和氣生財!具體情況彼此都清楚,且有截圖與視頻。贈人玫瑰,手留餘香吧。