Hi Inn (Shenzhen Convention and Exhibition Center) Guest Reviews
4.1/5
272 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.3
Cleanliness4.0
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All reviews(272)
Positive reviews(245)
Reviews with photos/video(53)
Great value for money(40)
Easy to get around(32)
Friendly front desk staff(31)
Convenient location(30)
Close to metro(22)
Classy environment(12)
Average sound insulation(12)
Would stay again(5)
Negative reviews(27)
Long Tripcation
Single Room (No window)
Stayed in Mar 2024
Solo travelers
37 review
3.5/5
Posted on Apr 21, 2024
Very near MTR station, more restaurants & massage shops nearby. Rooms are cleaned.
Yigekeaidebaozangnan
Single Room (No window)
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The hotel has a good service attitude and high efficiency. The rooms are clean and tidy. The rooms are spacious and bright, and the beds are soft and comfortable, allowing people to have a good night's sleep.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your satisfaction is our greatest support. We will continue to work hard to give you a more satisfactory stay experience and look forward to your visit again!
Anonymous User
Queen Room
Stayed in Jan 2024
Business travelers
90 review
3.0/5
Posted on Jan 21, 2024
The room is very small, about 6-7 square meters. Apart from the bathroom, there is only a bed of 1.2-1.5 meters. There is not much place to stay anyway. The transportation is quite convenient, there are many places to eat downstairs, and there is a subway for traveling.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Single Room (No window)
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 26, 2023
The service attitude is very good, the hygiene is clean and tidy, and the facilities are complete.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your satisfaction is the greatest support to us. We will continue to work hard to bring you a more satisfactory stay experience and look forward to your visit again!
Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Dec 4, 2023
The room is clean and tidy. The hotel is in a great location and convenient for travel. The hotel front desk girl is very friendly and helpful
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your satisfaction is the greatest support to us. We will continue to work hard to bring you a more satisfactory stay experience and look forward to your visit again!
Anonymous User
Single Room (No window)
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 28, 2023
The overall experience is good, the front desk service is good, the transportation is convenient next to the subway, and the hygiene is OK.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your satisfaction is the greatest support to us. We will continue to work hard to bring you a more satisfactory stay experience and look forward to your visit again!
Boxun
Guestroom (2 beds)
Stayed in Nov 2023
Travel with friends
17 review
4.0/5
Very Good
Posted on Nov 20, 2023
Although it is close to the subway station, you have to walk for a while after entering the station. The nearby facilities are average. If you walk through Line 4, you will have more choices. The elevators on both sides of the hotel entrance are not open. You have to walk up a flight of stairs to get there. The rooms are strangely spaced and the toilet door It's all glass, which makes it awkward for roommates who are friends, but the price/performance ratio is pretty good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Hongguang
Guestroom (2 beds)
Stayed in Nov 2023
Solo travelers
55 review
4.2/5
Very Good
Posted on Nov 16, 2023
It was my first time to stay in a double room. The room was big enough and the air conditioner was cold enough. The location was 10 minutes away from Fumin Station and there was a restaurant downstairs, which was convenient. The lady at the lobby was so polite. I will stay here again next time. Unfortunately, I forgot to ask for a window room.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your satisfaction is the greatest support to us. We will continue to work hard to bring you a more satisfactory stay experience and look forward to your visit again!
Guest User
Single Room (No window)
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Facilities: Basically everything is available
Hygiene: quite clean
Environment: Overall, it’s okay, the location is convenient and convenient
Service: The service is pretty good
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your satisfaction is our greatest support. We will continue to work hard to give you a more satisfactory stay experience and look forward to your visit again!
Guest User
Guestroom (2 beds)
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The front door is big and easy to find. The reception staff is friendly. The room is odorless and clean and spacious. The price-performance ratio in Futian is super high. Hot water is also available at any time. Because it is in the back street, it is relatively quiet. Very good
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your satisfaction is the greatest support to us. We will continue to work hard to bring you a more satisfactory stay experience and look forward to your visit again!
Guest User
Single Room (No window)
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Very close to the convention and exhibition center, convenient for travel, close to the subway station, cost-effective, and clean
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your satisfaction is the greatest support to us. We will continue to work hard to bring you a more satisfactory stay experience and look forward to your visit again!
Guest User
Single Room (No window)
Stayed in Oct 2023
Other
19 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Sufficient comfort and high cost performance. The location is close to the Fumin subway. The first choice for overnight stays.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your satisfaction is the greatest support to us. We will continue to work hard to bring you a more satisfactory stay experience and look forward to your visit again!
Guest User
Single Room (No window)
Stayed in Aug 2023
Business travelers
29 review
2.5/5
Posted on Aug 28, 2023
The air conditioner is leaking. There is a public toilet next to the room. I will post a few pictures. Those rooms are not recommended for living. The toilet is a bit smelly in summer. There is nothing else to say. After all, it is in the city center.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you a bad stay experience. We apologize deeply. Regarding the problem of air conditioning leakage you mentioned, you can give me feedback in time during your stay. We can arrange staff to repair it or change your room. I hope you will give us a chance to rectify it.
Guest User
Memory Foam Double Room
Stayed in Feb 2024
Solo travelers
9 review
1.7/5
Posted on Feb 23, 2024
The room was very small, I can't ask for too much for the price, but it was too dirty. I turned on the air conditioner and the air outlet was blowing up black ash. I changed the room. The room was very smelly and smelled of sewerage. The pillow smelled of oil. It was difficult to sleep. Itchy all over in bed. The sound insulation is also very poor. The only thing that is OK is that the attitude of the front desk is not bad.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Single Room (No window)
Stayed in Jan 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 20, 2024
It’s quite good…
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your satisfaction is the greatest support to us. We will continue to work hard to bring you a more satisfactory stay experience and look forward to your visit again!